An exploration of the components and indicators of of knowledge-based staffing strategy in the banking sector in the public sector using the Rajan evaluation model

Subject Areas : business management

fereshteh eftekharnejad ¹ , majid jahangirfard ² , Ali Ali Mehdi zade Ashrafi ³ , torag mojibi ⁴

1 - Department of Public Administration, Firoozkhooh Branch, Islamic Azad University, Firoozkooh. Iran.
2 - Department of Public Administration, Firoozkhooh Branch, Islamic Azad University, Firoozkooh. Iran.
3 - Department of Public Administration, Firoozkhooh Branch, Islamic Azad University, Firoozkooh. Iran.
4 - Department of Public Administration, Firoozkhooh Branch, Islamic Azad University, Firoozkooh. Iran.

Received: 2021-08-28 Accepted : 2021-10-30 Published : 2021-12-22

Keywords: strategy, Knowledge management, Banking, Planning, staffing,

Abstract :

An exploration of the components and indicators of of knowledge-based staffing strategy in the banking sector in the public sector using the Rajan evaluation model The present study aimed to identify and explain the components and indicators of knowledge-based staffing strategy in the banking industry in the public sector. First,according to the theoretical literature , the components of staffing strategy and knowledge management was extracted, and in the next part, through Delphi method and interviews with 15 human resource management experts in Bank Mellat, using a semi-structured questionnaire , components and indicators of Knowledge-based staffing strategy were determined.After designing the pairwise comparison questionnaire, the opinions of human resources experts were collected and the components and indicators were weighted and ranked. Findings showed that to design a model of knowledge-based power supply strategy, a total of 3 key components in the field of knowledge management, which are: structural context, value context and behavioral context, should be considered by considering 15 indicators.