Relationship Demographic and Cultural Characteristics with Citizenship and Withdrawal Behaviors

Subject Areas : ‌Family

Naser  Mirsepasi ¹ (استاد گروه آموزشی مدیریت دولتی دانشگاه آزاد اسلامی واحد علوم و تحقیقات تهران)
Gholamreza  Memarzadeh ² (دانشیار گروه آموزشی مدیریت دولتی دانشگاه آزاد اسلامی واحد علوم و تحقیقات تهران)
Hosein  Alipoor ³ (استادیار گروه آموزشی مدیریت دولتی دانشگاه آزاد اسلامی واحد خلخال)
Mohammad  Feizi ⁴ (استادیار گروه آموزشی مدیریت دولتی دانشگاه آزاد اسلامی واحد مشکین شهر)

Received: 2017-01-27 Accepted : 2017-05-11 Published : 2017-05-22

Keywords: Organizational Culture, Demographics Characteristics, Organizational Citizenship Behavior(OCB), psychological withdrawal, physical withdrawal,

Abstract :

   The main purpose of this research is to reveal the differences of demographics and cultural characteristics in citizenship and avoidance of withdrawal behaviors.Primary problem of research is whether is exist significant differences between demographics characteristics and contingency cultures in citizenship and withdrawal behaviors. The research method is based on a descriptive- Survey research and the statistical populationconsists of Iran public organization. Theoretical and Sequential sampling method is the basis of the choice of research environments. 21 organizations selected as research environments, then according to cochran sample volume method, 1392 questionnaires distributed among the sample members and1234completed questionnaire was collected. This questionnaire containing 38 questions and a questionnaire made by the researcher which is based on Likert Scale. The validity of questionnaire is confirmed by the authorities and the reliability coefficients calculated for organizational culture questionnaire 71%, for citizenship behavior 72%, and for avoidance of withdrawal Behaviors73%. The results of the statistical analysis (obtained from SPSS software) showed that there are significant difference among the demographics characteristics in citizenship behaviors and avoidance of withdrawal behaviors. Also observed, citizenship behaviors and avoidance of withdrawal behaviors has not equal importance in contingency cultures, and there are a significant relationship among the citizenship behaviors and avoidance of withdrawal behaviors.