Developing an Appropriate Model to Evaluate the Qualitative Performance of the University A Case Study of Islamic Azad University, Firoozkooh Branch
Subject Areas : Labor and Demographic Economicsmohammad hosein darvish motavali 1 , amir gholam abri 2 , mahmoud darvish motevali 3
1 - مدرس دانشگاه آزاد اسلامی واحد فیروزکوه
2 - استادیار دانشگاه آزاد اسلامی واحد فیروزکوه
3 - کارشناس ارشد
Keywords: Quality, Goal Programming, Analytic Network Process, triangular fuzzy numbers,
Abstract :
In this Paper, a frame work integrated of Fuzzy Analytic Network and Goal Programming is developed to help the students to calculate the qualitative Performance of a university. To extract coefficients in a mathematical model, Fuzzy Analytic Network Process (Fuzzy-ANP) will be used. The method produced is able to consider a multi-objective nature for the problem. To do so, the other goals in designing such as the limitation of financial resources, technological possibilities, rate of development and Competitiveness of technical requirements are to be considered. Finally, the ideal model developed will contain the importance of technical requirements by the help of the methodology of Fuzzy Analytic Network Process, budget limitations, rate of technological possibilities, development and competition of a need as systematic boundaries to determine a part of technical requirement significant in designing. This framework is applied in Islamic Azad University Firouzkouh Branch.
منابع
- Riahi, B., (2006). A new theory of quality management in the public sector in Iran: The quality of the designed circuit, Tehran, Iran, Training and Industrial Research.
- Ki. K, MS. Evil, (2003). Procedures applied in the establishment of quality management, translation Rambod like rain, Ismail Sadeghi, Tehran, Athena.
- Alvani, SM, Riahi, B., (2003). Mvz·hhayy for the establishment of quality management in the public sector, Tehran, Iran, Training and Industrial Research.
- Haji Sher M., A., (2010). Production and inventory planning and control, Isfahan, publications, knowledge bases.
- Virtuous, H., (2006). Production and operations management, Tehran, Patrice sound.
- Village, A., (2008). Marketing management, Tehran University of Reading and writing books (right).
- John Pike, R. B., (2003). Quality management in action, translated by mohammad hossein salimi, Tehran, Amir Kabir University of Technology, Publishing Center.
- Jafar-Nejad, A., (2008). Production management and operation of modern Tehran: Tehran University Press, first printing.
- Jafari, M., (2004). Strategic and cultural quality management tools, Tehran, Institute of Cultural Services Rasa, third edition.
- Njmy, M., Hosseini, Cyrus, (2002). EFQM Excellency Model: From idea to Tehran: Institute of Productivity and human resources.
- Jasbi Abdullah, (2009). Principles and fundamentals of management, Tehran, islamic azad university, Research Assistant, Office of Technology Development.
- Prajogo I. Daniel, Sohal S. Amrik. (2006). The relationship between organization strategy, total quality management (TQM), and organization performance—the mediating role of TQM. Journal of Operational Research, 168, 35-50.
- Tari Jose Juan, and Sabater Vincente. (2004). Quality tools and techniques: Are they necessary of quality management? Int. J. Production Economics. 92, 267-280.
- Oschman, J. J. (2004). A Framework for the Implementation of Total quality management in the South African, Doctora Thesis, University of South Africa: 35- 156.
- Wali, A. (2003). Critical Success Factors of TQM: A select study of Indian organization, Production Planning & Control. 13) 5(:133- 142.
- Jamas R. Evans. , (2002). The management and control of quality, 5thed, Thomson learning.
- Mc Adam, R. (2002). Three leafed clover? TQM, Organizational excellence and business Improvement, The TQM Magazine, 12. )5( :314-320.
Heizer JH, Nathan J. (2007). Total quality management: Manufacturing and services. New York: Thomson Pub.