An Approach to Improve Customer Satisfaction in Logistics: the Case of HEPCO
Subject Areas : policy making
Mohammad Ehsanifar
1
(
Department of Engineering ,Arak Branch,Islamic Azad University, Arak , Iran
)
Reza Ehtesham Rasi
2
(
Department of Managemnt, Qazvin Branch, Islamic Azad University, Qazvin, Iran
)
Keywords:
Abstract :