An Approach to Improve Customer Satisfaction in Logistics: the Case of HEPCO

Subject Areas : policy making

Mohammad  Ehsanifar ¹ (Department of Engineering ,Arak Branch,Islamic Azad University, Arak , Iran)
Reza  Ehtesham Rasi ² (Department of Managemnt, Qazvin Branch, Islamic Azad University, Qazvin, Iran)

Received: 2017-09-26 Accepted : 2017-02-19 Published : 2017-05-01

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