Service Performance Improvement Model: The Case of Teklehaymanot General Hospital
Subject Areas : Business and MarketingEshetie Berhan 1 , Selam Yibeltal 2 , Sisay Geremew 3
1 - Associate Professor, Institute of Technology, School of Mechanical and Industrial Engineering, Addis Ababa University, Addis Ababa, Ethiopia
2 - MSc, Student, Institute of Technology, School of Mechanical and Industrial Engineering, Addis Ababa University, Addis Ababa, Ethiopia
3 - Assistant Professor, Institute of Technology, School of Mechanical and Industrial Engineering, Addis Ababa University, Addis Ababa, Ethiopia
Keywords:
Abstract :
