@article{
  author = {Berhan, Eshetie, Yibeltal, Selam, Geremew, Sisay},
  title = {Service Performance Improvement Model: The Case of Teklehaymanot General Hospital},
  journal = {Journal of Optimization in Industrial Engineering},
  year = {2018},
  volume = {11},
  issue = {1},
  pages = {23-33},
  doi = {10.22094/joie.2017.716.1452},
  url = {https://sanad.iau.ir/fa/Article/950477}
}