Analysis of Customer's Expectations and Satisfaction in the Zanjan Municipality Using Fuzzy Multi-Criteria Decision Making (FMCDM) Approach
Subject Areas : Tectonostratigraphy
Masoumeh Rahimi
1
(
MSc, Department of Management, Zanjan branch, Islamic Azad University, Zanjan, Iran
)
amir najafi
2
(
Prof. in Industrial Engineering, Department of Industrial Engineering, Zanjan Branch, Islamic Azad University, Zanjan, Iran
)
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Abstract :