%0 Journal Article
%A Rahimi, Masoumeh, najafi, amir
%T Analysis of Customer's Expectations and Satisfaction in the Zanjan Municipality Using Fuzzy Multi-Criteria Decision Making (FMCDM) Approach
%J Journal of Optimization in Industrial Engineering
%V 10
%N 21
%P 47-57
%D 2016
%R 10.22094/joie.2016.260
%U https://sanad.iau.ir/fa/Article/950176