The Study of the Effect of Electronic Banking Services On the Increase of Mellat Banks of Lorestan Resources

Subject Areas : مدیریت

Ali Akbar Farhangi ¹ , Hamid Reza Bahrami ² , Hamzeh Zareh Elmi ³

1 - استاد، دانشگاه آزاد اسلامی، واحد علوم و تحقیقات تهران، گروه مدیریت، تهران، ایران
2 - استادیار، دانشگاه آزاد اسلامی، واحد نراق، گروه مدیریت، مرکزی، ایران
3 - کارشناسی ارشد، دانشگاه آزاداسلامی، واحد نراق، گروه مدیریت، مرکزی، ایران (عهده‌دار مکاتبات)

Received: 2014-10-28 Accepted : 2015-05-07 Published : 2015-08-23

Keywords: Internet banking, Telephone Banking, Mobile Banking, Point of Sale Devices, ATMs,

Abstract :

Knowing that now, for the banks, the use of electronic services on resources that affect the bank, is of high importance. The aim of this study was to investigate the effect of electronic banking services in the province is increasing bank reserves. In this study the method is descriptive - Ali. The population of the province is bank branches and 150 employees, respectively. The formula for calculation of the Cochran in the research community, we must be distributed 108 questionnaires among members of the sample. To gather data, the validity and reliability of the questionnaire was confirmed. Data using descriptive statistics (tables and graphs) and inferential statistics (binomial test, Friedman rank test) and analyzed by using SPSS software was used Based on the hypothesis. That the use of electronic banking services on cassava will increase bank reserves.