Typology of Employees Green Knowledge Maturing Consequences in Tehran Municipality based on Q Process
Subject Areas :
Biosafety
Dariush Zarinpour
1
(
PhD Student in Public Administration (Human Resources Orientation), Science and Research Branch, Islamic Azad University, Tehran, Iran.
)
Naser Mirsepasi
2
(
Professor, Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran. * (Corresponding Author)
)
Reza Najafbeygi
3
(
Professor, Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
)
Nazanin Pilevari
4
(
Associate Professor, Department of Industrial Management, West Tehran Branch, Islamic Azad University, Tehran, Iran.
)
Received: 2022-06-05
Accepted : 2022-08-24
Published : 2022-11-22
Keywords:
Typology,
Employees Green Knowledge Maturing,
Tehran Municipality,
Abstract :
Background and Objective: One of the administrative bodies related to the field of environment is the municipalities, which play an important role in its development and protection. This study tries to identify the consequences of the maturity of green knowledge of human resources in the first step by content analysis and then to identify it based on interpretive patterns in Tehran Municipality. The purpose of this research is Typology of employees green knowledge maturing consequences in Tehran Municipality based on Q Process.
Material and Methodology: This research is in terms of mixed methodology and is based on Meta-synthesis and Q Process. Based on this, first, using critical evaluation technique, similar researches were determined and then, by creating a focal matrix questionnaire based on discourse phrase, the propositions were separated to be included in the consequential types of employees green knowledge maturing in Tehran Municipality.
Finding: The results showed that 8 propositions entitled sustainability of green social values were included in the first interpretive model and 8 propositions entitled sustainability of green human resource management functions were included in the second interpretive model.
Discussion & Conclusion: On the one hand, the results of the research show that green management information systems, as the first consequence, are able to absorb the needs and expectations of citizens in the face of Tehran municipal services in the form of a technological cycle, and then based on structural processes. Provide quality services to them as a system output in order to eliminate the shortcomings related to the functional green functions of Tehran Municipality by feed backing the results to the system input stage. On the other hand, based on the consequences of maturing human resources knowledge, Tehran Municipality can develop and select human resources with a green attitude to maintain the perceptual integrity of Tehran Municipality's green operational strategies.
References:
Zaim, H., Ramadani, V., Dinibutun, S.R., Gërguri-Rashiti, S. and Said, D.S. (2022). Knowledge management and human resources performance: evidence from Turkish family businesses, Journal of Family Business Management, 12(2): 185-199. https://doi.org/10.1108/JFBM-11-2020-0108
Enad Al-Qaralleh, R. and Atan, T. (2022). Impact of knowledge-based HRM, business analytics and agility on innovative performance: linear and FsQCA findings from the hotel industry, Kybernetes, 51(1): 423-441. https://doi.org/10.1108/K-10-2020-0684
Weed-Schertzer, B. (2020). Tools for Knowledge and Organizational Learning, (Il) Logical Knowledge Management, Emerald Publishing Limited, Bingley, 83-117. https://doi.org/10.1108/978-1-83867-803-620201003
Ansari, M., Rahmani Ushanloui, H., Rahmani, K, A., Hoseeni, A., Hasan Khani, H. (2013). Designing a framework for assessing the readiness to implement a knowledge management system in organizations based on critical success factors, management process and development, 26(1): 61-86. (In Persian)
Marques, J.M.R., La Falce, J.L., Marques, F.M.F.R., De Muylder, C.F. and Silva, J.T.M. (2019). The relationship between organizational commitment, knowledge transfer and knowledge management maturity, Journal of Knowledge Management, 23(3): 489-507. https://doi.org/10.1108/JKM-03-2018-0199
Amjad, F., Abbas, W., Zia-UR-Rehman, M., Baig, S, A., Hashim, M., Khan, A., Rehman, H. (2021). Effect of green human resource management practices on organizational sustainability: the mediating role of environmental and employee performance, Environmental Science and Pollution Research, 28(3): 28191-28206. https://doi.org/10.1007/s11356-020-11307-9
Asadolahidehkordi, E., Ghorbanpour, A., ahmadi, H. (2020). The Impact of Green Human Resource Management and Environmental Practices on Sustainable Performance in Downstream Petrochemical Industries. Journal of Sustainable Human Resource Management, 2(3): 156-139.
Margaretha, M., & Saragih, S. (2013). Developing new corporate culture through green human resource practice. International Conference on Business, Economics, and Accounting, 1-10.
Amrutha, V, N., Geetha, S, N. (2020). A systematic review on green human resource management: Implications for social sustainability, Journal of Cleaner Production, 247(1): 190-226. https://doi.org/10.1016/j.jclepro.2019.119131
Couckuyt, D. and Van Looy, A. (2021). An exploration of green business process maturity based on ecolabels, Business Process Management Journal, 27(2): 1999-2020. https://doi.org/10.1108/BPMJ-05-2021-0293
Janalizade GHazvini, M., Kaffashpoor, A., Rahimpour, A., Samaniyan, M. (2021). Designing a Paradigm Model for Green Human Resource Management Using Data-Based Method (Case Study; Municipality of Mashhad). Strategic Management Researches, 26(79): 83-106. (In Persian)
Kululanga, G.K. and Mccaffer, R. (2001). Measuring knowledge management for construction organizations, Engineering, Construction and Architectural Management, 8(5/6): 346-354. https://doi.org/10.1108/eb021195
Hoffman, J.J., Hoelscher, M.L. and Sherif, K. (2005). Social capital, knowledge management, and sustained superior performance, Journal of Knowledge Management, 9(3): 93-100. https://doi.org/10.1108/13673270510602791
Ioi, T., Ono, M., Ishii, K. and Kato, K. (2012). Analysis of a knowledge‐management‐based process of transferring project management skills, Campus-Wide Information Systems, 29(4): 251-258. https://doi.org/10.1108/10650741211253840
Laihonen, H., Lönnqvist, A. and Metsälä, J. (2015). Two knowledge perspectives to growth management, VINE, 45(4): 473-494. https://doi.org/10.1108/VINE-11-2014-0063
Ge, B. and Campopiano, G. (2021). Knowledge management in family business succession: current trends and future directions, Journal of Knowledge Management, 26(2): 326-349. https://doi.org/10.1108/JKM-09-2020-0701
Boamah, F.A., Zhang, J., Wen, D., Sherani, M., Hayat, A. and Horbanenko, O. (2022). Enablers of knowledge management: practical research-based in the construction industry, International Journal of Innovation Science, 14(1): 121-137. https://doi.org/10.1108/IJIS-09-2020-0142
Ronaghi, M. (2021). Evaluating Knowledge Management Maturity by interval type 2 fuzzy sets. Library and Information Sciences, 24(1): 156-173. (In Persian)
Shafee, S., Moradi, M., Jafari, M. (2019). Measuring of the Maturity of Knowledge Management in Libraries and Information centers (Case Study: Public Libraries of Kermanshah). Scientific Journal of Strategic Management of Organizational Knowledge, 2(6): 77-109. (In Persian)
Oliveira, M.A. and Lopes, I. (2020). Evaluation and improvement of maintenance management performance using a maturity model, International Journal of Productivity and Performance Management, 69(3): 559-581. https://doi.org/10.1108/IJPPM-07-2018-0247
Mitsakis, F. (2019). Modify the Redefined: Strategic Human Resource Development Maturity at a Crossroads, Human Resource Development Review, 18(4): 109-134. https://doi.org/10.1177/1534484319847043
Sarmadi, M., Effati, F. (2019). Assessing Maturity Level of the Knowledge Management Based on the APO Model and Providing Suggested Strategies for Implementation (case study: The municipality of Tehran). Knowledge Retrieval and Semantic Systems, 6(21): 1-23. (In Persian)
Zaid, A. A., Jaaron, A. A., & Bon, A. T. (2018). The impact of green human resource management and green supply chain management practices on sustainable performance: An empirical study. Journal of cleaner production, 204, 965-979.
Masri, HA, & Jaaron, A. (2017). Assessing green human resources management practices in Palestinian manufacturing context: An empirical. Journal of Cleaner Production 143, 474-489.
Lu, H., Xu, W., Cai, Sh., Yang, F., Chen, Q. (2022). Does top management team responsible leadership help employees go green? The role of green human resource management and environmental felt-responsibility, Corporate Social Responsibility and Environmental Management, https://doi.org/10.1002/csr.2239
Brouwer, M. (1999). Q is accounting for Tastes, Journal of Advertising Research, 39 (2): 35-39.
McKeown, B. F. Thomas, D. B. (1988). Q methodology, Quantitative Applications in the Social Sciences, Sage, Newbury Park, CA.
Shahhoseini, M., Narenji Sani, F., Fallah Karimi, S. (2015). Recognizing and categorizing challenges for implementing human resources strategy in Khorasan Regional Electric Company. Journal of Public Administration, 7(1): 89-109. (In Persian)
Dahiya, R., Le, S., Ring, J.K. and Watson, K. (2022). Big data analytics and competitive advantage: the strategic role of firm-specific knowledge, Journal of Strategy and Management, 15(2): 175-193. https://doi.org/10.1108/JSMA-08-2020-0203
Shukla, S.K. and Sushil, A. (2022). Benchmarking the practices of flexibility with maturity models and frameworks of organizational capabilities, Benchmarking: An International Journal, 29(2): 664-682. https://doi.org/10.1108/BIJ-08-2020-0459
Shukla, G.P. and Adil, G.K. (2022). A maturity stage model to explore repercussions of green manufacturing for manufacturing strategy decision areas, Management Research Review, 45(3): 300-330. https://doi.org/10.1108/MRR-12-2020-0780
Jirakraisiri, J., Badir, Y.F. and Frank, B. (2021). Translating green strategic intent into green process innovation performance: the role of green intellectual capital, Journal of Intellectual Capital, 22(7): 43-67. https://doi.org/10.1108/JIC-08-2020-0277
Ali, M., Puah, C.-H., Ali, A., Raza, S.A. and Ayob, N. (2021). Green intellectual capital, green HRM and green social identity toward sustainable environment: a new integrated framework for Islamic banks, International Journal of Manpower, https://doi.org/10.1108/IJM-04-2020-0185
Fawehinmi, O., Yusliza, M.Y., Mohamad, Z., Noor Faezah, J. and Muhammad, Z. (2020). Assessing the green behaviour of academics: The role of green human resource management and environmental knowledge, International Journal of Manpower, 41(7): 879-900. https://doi.org/10.1108/IJM-07-2019-0347
Moraes, S.d.S., Chiappetta Jabbour, C.J., Battistelle, R.A.G., Rodrigues, J.M., Renwick, D.S.W., Foropon, C. and Roubaud, D. (2019). When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry, Journal of Knowledge Management, 23(9): 1691-1707. https://doi.org/10.1108/JKM-07-2018-0414
Yusliza, M.-.-Y., Norazmi, N.A., Jabbour, C.J.C., Fernando, Y., Fawehinmi, O. and Seles, B.M.R.P. (2019). Top management commitment, corporate social responsibility and green human resource management: A Malaysian study, Benchmarking: An International Journal, 26(6): 2051-2078. https://doi.org/10.1108/BIJ-09-2018-0283
Albort-Morant, G., Leal-Rodríguez, A.L. and De Marchi, V. (2018). Absorptive capacity and relationship learning mechanisms as complementary drivers of green innovation performance, Journal of Knowledge Management, 22(2): 432-452. https://doi.org/10.1108/JKM-07-2017-0310
Sepahvand, R., Nazarpoori, A., Sepahvand, M., Arefnezhad, M. (2022). The Effect of Green Human Resource Management Measures on Green Innovation through the Mediating Role of Green Organizational Culture: A Case Study of Managers and Experts of Small Waste Processing Companies. Organizational Culture Management, 20(1): 71-100. (In Persian)
Zare R, Mohammazadeh Sani S, Fathiizadeh A. (2021). The Effect of Knowledge Absorptive Capacity on Green Innovation Performance with the mediating role of Unlearning and moderating role of Relationship Learning. Strategic studies in the oil and energy industry, 13(50): 63-81. (In Persian)
Farrokhi, M., Amiri, Z., Delvi Esfahani, M. (2020). The Effect of Green Human Resource Management on Employee Environmental Behavior by Considering the Modifying Role of Individual Green Values and Service Culture. Journal of Sustainable Human Resource Management, 2(2): 137-157. (In Persian)
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Zaim, H., Ramadani, V., Dinibutun, S.R., Gërguri-Rashiti, S. and Said, D.S. (2022). Knowledge management and human resources performance: evidence from Turkish family businesses, Journal of Family Business Management, 12(2): 185-199. https://doi.org/10.1108/JFBM-11-2020-0108
Enad Al-Qaralleh, R. and Atan, T. (2022). Impact of knowledge-based HRM, business analytics and agility on innovative performance: linear and FsQCA findings from the hotel industry, Kybernetes, 51(1): 423-441. https://doi.org/10.1108/K-10-2020-0684
Weed-Schertzer, B. (2020). Tools for Knowledge and Organizational Learning, (Il) Logical Knowledge Management, Emerald Publishing Limited, Bingley, 83-117. https://doi.org/10.1108/978-1-83867-803-620201003
Ansari, M., Rahmani Ushanloui, H., Rahmani, K, A., Hoseeni, A., Hasan Khani, H. (2013). Designing a framework for assessing the readiness to implement a knowledge management system in organizations based on critical success factors, management process and development, 26(1): 61-86. (In Persian)
Marques, J.M.R., La Falce, J.L., Marques, F.M.F.R., De Muylder, C.F. and Silva, J.T.M. (2019). The relationship between organizational commitment, knowledge transfer and knowledge management maturity, Journal of Knowledge Management, 23(3): 489-507. https://doi.org/10.1108/JKM-03-2018-0199
Amjad, F., Abbas, W., Zia-UR-Rehman, M., Baig, S, A., Hashim, M., Khan, A., Rehman, H. (2021). Effect of green human resource management practices on organizational sustainability: the mediating role of environmental and employee performance, Environmental Science and Pollution Research, 28(3): 28191-28206. https://doi.org/10.1007/s11356-020-11307-9
Asadolahidehkordi, E., Ghorbanpour, A., ahmadi, H. (2020). The Impact of Green Human Resource Management and Environmental Practices on Sustainable Performance in Downstream Petrochemical Industries. Journal of Sustainable Human Resource Management, 2(3): 156-139.
Margaretha, M., & Saragih, S. (2013). Developing new corporate culture through green human resource practice. International Conference on Business, Economics, and Accounting, 1-10.
Amrutha, V, N., Geetha, S, N. (2020). A systematic review on green human resource management: Implications for social sustainability, Journal of Cleaner Production, 247(1): 190-226. https://doi.org/10.1016/j.jclepro.2019.119131
Couckuyt, D. and Van Looy, A. (2021). An exploration of green business process maturity based on ecolabels, Business Process Management Journal, 27(2): 1999-2020. https://doi.org/10.1108/BPMJ-05-2021-0293
Janalizade GHazvini, M., Kaffashpoor, A., Rahimpour, A., Samaniyan, M. (2021). Designing a Paradigm Model for Green Human Resource Management Using Data-Based Method (Case Study; Municipality of Mashhad). Strategic Management Researches, 26(79): 83-106. (In Persian)
Kululanga, G.K. and Mccaffer, R. (2001). Measuring knowledge management for construction organizations, Engineering, Construction and Architectural Management, 8(5/6): 346-354. https://doi.org/10.1108/eb021195
Hoffman, J.J., Hoelscher, M.L. and Sherif, K. (2005). Social capital, knowledge management, and sustained superior performance, Journal of Knowledge Management, 9(3): 93-100. https://doi.org/10.1108/13673270510602791
Ioi, T., Ono, M., Ishii, K. and Kato, K. (2012). Analysis of a knowledge‐management‐based process of transferring project management skills, Campus-Wide Information Systems, 29(4): 251-258. https://doi.org/10.1108/10650741211253840
Laihonen, H., Lönnqvist, A. and Metsälä, J. (2015). Two knowledge perspectives to growth management, VINE, 45(4): 473-494. https://doi.org/10.1108/VINE-11-2014-0063
Ge, B. and Campopiano, G. (2021). Knowledge management in family business succession: current trends and future directions, Journal of Knowledge Management, 26(2): 326-349. https://doi.org/10.1108/JKM-09-2020-0701
Boamah, F.A., Zhang, J., Wen, D., Sherani, M., Hayat, A. and Horbanenko, O. (2022). Enablers of knowledge management: practical research-based in the construction industry, International Journal of Innovation Science, 14(1): 121-137. https://doi.org/10.1108/IJIS-09-2020-0142
Ronaghi, M. (2021). Evaluating Knowledge Management Maturity by interval type 2 fuzzy sets. Library and Information Sciences, 24(1): 156-173. (In Persian)
Shafee, S., Moradi, M., Jafari, M. (2019). Measuring of the Maturity of Knowledge Management in Libraries and Information centers (Case Study: Public Libraries of Kermanshah). Scientific Journal of Strategic Management of Organizational Knowledge, 2(6): 77-109. (In Persian)
Oliveira, M.A. and Lopes, I. (2020). Evaluation and improvement of maintenance management performance using a maturity model, International Journal of Productivity and Performance Management, 69(3): 559-581. https://doi.org/10.1108/IJPPM-07-2018-0247
Mitsakis, F. (2019). Modify the Redefined: Strategic Human Resource Development Maturity at a Crossroads, Human Resource Development Review, 18(4): 109-134. https://doi.org/10.1177/1534484319847043
Sarmadi, M., Effati, F. (2019). Assessing Maturity Level of the Knowledge Management Based on the APO Model and Providing Suggested Strategies for Implementation (case study: The municipality of Tehran). Knowledge Retrieval and Semantic Systems, 6(21): 1-23. (In Persian)
Zaid, A. A., Jaaron, A. A., & Bon, A. T. (2018). The impact of green human resource management and green supply chain management practices on sustainable performance: An empirical study. Journal of cleaner production, 204, 965-979.
Masri, HA, & Jaaron, A. (2017). Assessing green human resources management practices in Palestinian manufacturing context: An empirical. Journal of Cleaner Production 143, 474-489.
Lu, H., Xu, W., Cai, Sh., Yang, F., Chen, Q. (2022). Does top management team responsible leadership help employees go green? The role of green human resource management and environmental felt-responsibility, Corporate Social Responsibility and Environmental Management, https://doi.org/10.1002/csr.2239
Brouwer, M. (1999). Q is accounting for Tastes, Journal of Advertising Research, 39 (2): 35-39.
McKeown, B. F. Thomas, D. B. (1988). Q methodology, Quantitative Applications in the Social Sciences, Sage, Newbury Park, CA.
Shahhoseini, M., Narenji Sani, F., Fallah Karimi, S. (2015). Recognizing and categorizing challenges for implementing human resources strategy in Khorasan Regional Electric Company. Journal of Public Administration, 7(1): 89-109. (In Persian)
Dahiya, R., Le, S., Ring, J.K. and Watson, K. (2022). Big data analytics and competitive advantage: the strategic role of firm-specific knowledge, Journal of Strategy and Management, 15(2): 175-193. https://doi.org/10.1108/JSMA-08-2020-0203
Shukla, S.K. and Sushil, A. (2022). Benchmarking the practices of flexibility with maturity models and frameworks of organizational capabilities, Benchmarking: An International Journal, 29(2): 664-682. https://doi.org/10.1108/BIJ-08-2020-0459
Shukla, G.P. and Adil, G.K. (2022). A maturity stage model to explore repercussions of green manufacturing for manufacturing strategy decision areas, Management Research Review, 45(3): 300-330. https://doi.org/10.1108/MRR-12-2020-0780
Jirakraisiri, J., Badir, Y.F. and Frank, B. (2021). Translating green strategic intent into green process innovation performance: the role of green intellectual capital, Journal of Intellectual Capital, 22(7): 43-67. https://doi.org/10.1108/JIC-08-2020-0277
Ali, M., Puah, C.-H., Ali, A., Raza, S.A. and Ayob, N. (2021). Green intellectual capital, green HRM and green social identity toward sustainable environment: a new integrated framework for Islamic banks, International Journal of Manpower, https://doi.org/10.1108/IJM-04-2020-0185
Fawehinmi, O., Yusliza, M.Y., Mohamad, Z., Noor Faezah, J. and Muhammad, Z. (2020). Assessing the green behaviour of academics: The role of green human resource management and environmental knowledge, International Journal of Manpower, 41(7): 879-900. https://doi.org/10.1108/IJM-07-2019-0347
Moraes, S.d.S., Chiappetta Jabbour, C.J., Battistelle, R.A.G., Rodrigues, J.M., Renwick, D.S.W., Foropon, C. and Roubaud, D. (2019). When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry, Journal of Knowledge Management, 23(9): 1691-1707. https://doi.org/10.1108/JKM-07-2018-0414
Yusliza, M.-.-Y., Norazmi, N.A., Jabbour, C.J.C., Fernando, Y., Fawehinmi, O. and Seles, B.M.R.P. (2019). Top management commitment, corporate social responsibility and green human resource management: A Malaysian study, Benchmarking: An International Journal, 26(6): 2051-2078. https://doi.org/10.1108/BIJ-09-2018-0283
Albort-Morant, G., Leal-Rodríguez, A.L. and De Marchi, V. (2018). Absorptive capacity and relationship learning mechanisms as complementary drivers of green innovation performance, Journal of Knowledge Management, 22(2): 432-452. https://doi.org/10.1108/JKM-07-2017-0310
Sepahvand, R., Nazarpoori, A., Sepahvand, M., Arefnezhad, M. (2022). The Effect of Green Human Resource Management Measures on Green Innovation through the Mediating Role of Green Organizational Culture: A Case Study of Managers and Experts of Small Waste Processing Companies. Organizational Culture Management, 20(1): 71-100. (In Persian)
Zare R, Mohammazadeh Sani S, Fathiizadeh A. (2021). The Effect of Knowledge Absorptive Capacity on Green Innovation Performance with the mediating role of Unlearning and moderating role of Relationship Learning. Strategic studies in the oil and energy industry, 13(50): 63-81. (In Persian)
Farrokhi, M., Amiri, Z., Delvi Esfahani, M. (2020). The Effect of Green Human Resource Management on Employee Environmental Behavior by Considering the Modifying Role of Individual Green Values and Service Culture. Journal of Sustainable Human Resource Management, 2(2): 137-157. (In Persian)
