The effect of cultural intelligence on the manager's performance (Case study: Iran Retirement Fund)

Subject Areas : Journal of Cultural Management

Farhad Aghabeg ¹ , Seyyed Reza Salehi Amiri ²

1 - کارشناسی ارشد رشته مدیریت امور فرهنگی دانشگاه آزاد اسلامی واحد علوم و تحقیقات تهران ، ایران مسئول مکاتبات
2 - استادیار و عضو هیات علمی گروه مدیریت و برنامه ریزی فرهنگی دانشکده مدیریت و اقتصاد دانشگاه آزاد اسلامی علوم و تحقیقات تهران، ایران

Received: 2014-05-31 Accepted : 2014-10-12 Published : 2014-12-22

Keywords: cultural intelligence, Strategy, BEHAVIOR, Knowledge, cultural intelligence motivati, Performance, Iran Retirement Fund,

Abstract :

Introduction: With increased communication and international exchange among various societies which have their own sometimes complicated and diverse cultures, management and business scholars decided to identify the effective factors on organizational complications and dynamism in the business environment.This study investigated the role of cultural intelligence on the performance of managers in Iran Retirement Fund. The effect of cultural intelligence and its four dimensions including cultural intelligence knowledge, strategy, behavior, and motivation on managers’ performance was investigated.Method: This paper is based the on applied goal and on the basis of data collecting is survey – analyzes that review are role of cultural intelligence on the managers performance. The statistical population consisted of all the managers and chiefs of Iran Retirement Fund. Of this population, 95 persons were selected for further measurements. The information collection method was the library and questionnaire method. The reliability of the questions was investigated through Cronbach’s alpha. For analysis, the statistical Spearman’s tests and Friedman’s ranking test were implemented.Conclusion: The results showed that there was a significant relationship between cultural intelligence and a manager’s performance. Also, it was shown that the effect of cultural intelligence on managers’ and supervisor’s performance was due to the knowledge and behavior dimensions of cultural intelligence.