Improving Performance of Customer Relationship Management through Applying Knowledge Management
Subject Areas : General Management
Reza Radfar
1
(
Department of Industrial Management, School of Management and Economics, Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran
)
N. Rezaei-Malek
2
(
Department of Information Technology Management, Electronic Branch, Islamic Azad University (IAU), Tehran, Iran
)
Keywords:
Abstract :