@article{
  author = {Radfar, Reza, Rezaei-Malek, N.},
  title = {Improving Performance of Customer Relationship Management through Applying Knowledge Management},
  journal = {International Journal of Management and Business Research},
  year = {2013},
  volume = {2},
  number = {2},
  pages = {136-150},
  doi = {}
}