Examine the moderating role of organization internal factors on the relationship between organizational citizenship behavior and performance

Subject Areas : Futurology

Afsaneh Zamani Moghadam ¹ , Leyla Parsa Ziabari ² , Sajjad Fathizadeh ³

1 - ندارد
2 - ندارد
3 - (مسئول مکاتبات)

Received: 2011-10-04 Accepted : 2011-11-23 Published : 2012-04-20

Keywords: organizational commitment, Organizational Climate, job satisfaction organizationa,

Abstract :

The aim of this paper is examine the moderating role of organization commitment,organization climate and job satisfaction as organization internal factors on the relationshipbetween organizational citizenship behavior and organization performance, using organ’s modelin Tehran general office of physical educations. Organizational citizenship behavior is a usefulset of behavior that is not listed in the job description but employees perform it while doingtheir tasks to help others. The method used in this paper is cross- sectional survey. The requiredin formation for the research were gathered in two ways: Library and questionnaire. Thestatistical population of the research are the employees of Tehran general office of physicaleducation(472),from them 147 employees were selected randomly as sample. Spss was used toanalyze data and to study the relationship between variables hierarchical regression analyze wasused. The results indicate that organization internal factors moderate the relationship betweenOCB and of, collectively and individually