Assessment of the Quality of Architectural Interior Environments in Government Offices of Bandar Abbas from Employees' Satisfaction Perspective with a Post-Occupancy Evaluation Approach
Subject Areas : Life Space Journal
shayesteh farah
1
,
Mohammad Ghomeishi
2
,
حسام الدین ستوده
3
1 -
2 - PHD faculty member /Islamic Azad University of Damavand/Tehran/Iran
3 - گروه معماری دانشگاه ازاد اسلامی واحد قشم ایران
Keywords: Post-Occupancy Evaluation (POE), Internal Environment Quality, Government Offices, Bandar Abbas,
Abstract :
Post-occupancy evaluation (POE) examines building performance and human needs in alignment with predetermined design objectives. Through the POE approach, this research investigates employee satisfaction regarding the indoor environmental quality of government offices in Bandar Abbas. The factors assessed to determine indoor environmental quality include layout, views and outlook, biophilia, location, and facilities. The research questions are: “What is the level of satisfaction among government employees in Bandar Abbas regarding the indoor environmental quality?” and “What are the reasons for employee satisfaction or dissatisfaction with the indoor environment of government offices in Bandar Abbas?” The study is defined as applied research, utilizing a mixed-methods approach that encompasses both quantitative and qualitative data collection phases. In the quantitative phase, standardized questionnaires based on the Likert scale were employed to gather data. Subsequently, to explore the reasons behind the quantitative findings, semi-structured interviews were conducted. The results indicated that the highest satisfaction levels were associated with the biophilia factor, followed by layout. Conversely, the lowest satisfaction was attributed to location and facilities. Overall, the reasons for dissatisfaction in the evaluated factors included the absence of windows for views, dissatisfaction with the use of tall partitions as separators, and the positioning of buildings in administrative zones of the city, which hindered easy access to necessary spaces for employees. Despite a desire for greenery to enhance the work environment, the lack of windows was a significant reason for the inability to maintain plants. The non-standard nature of the office furniture used and disregard for ergonomics emerged as additional reasons for employee dissatisfaction with the work environment. Furthermore, the design of the spaces was not future-oriented or flexible, and there was a mismatch between the dimensions of workspaces and the number of clients, including a lack of recreation for staff.
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