Assessing the maturity level of knowledge management using the maturity model of the Asian Productivity Organization (APO): A case study: Iran Gas Transmission Company

Subject Areas : business management

Solmaz  Soltani ¹ (Department of Information Technology Management, Hamedan Branch, Islamic azad university, Hamedan, Iran)
Ruhollah  tavallaee ² (Department of Management, Faculty of Management and Economics, Imam Hossein University, Tehran, Iran.)
Alireza  Slambolchi ³ (Department of public Management, Hamedan Branch, Islamic azad university, Hamedan, Iran)
Yaser  ghasemi nezhad ⁴ (Department of Management, Faculty of Management and Economics, Imam Hossein University, Tehran, Iran.)

Received: 2021-02-03 Accepted : 2021-05-02 Published : 2021-06-22

Keywords: Knowledge Management, , Asian Productivity Organization Model, Knowledge Management, , , Iran Gas Transmission Company,

Abstract :

The aim of this study was to investigate the level of knowledge management maturity based on the Asian productivity maturity model in Tehran Gas Transmission Company. This research is applied based on the purpose and descriptive survey research in terms of data collection method. Data were collected by distributing the standard questionnaire of Asian productivity maturity model among 114 formal and informal employees of the gas transmission company and using the maturity model of the Asian Productivity Organization, in two levels of descriptive and inferential statistics using software. SPSS and Excel were statistically analyzed. The research findings show that the gas transmission company is at the level of reaction in terms of organizational maturity. The results of the analysis showed that the seven components of the Asian productivity model are not in a favorable situation and Iran Gas Transmission Company in these seven components is lower than the knowledge management framework of the Asian Productivity Organization.