Providing A Model For Employee Knowledge Management With An Organizational Learning Approach (Case Study Of Tehran Municipality)

Subject Areas : Journal of Knowledge Studies

pejman salehi ¹ , bijan solimanpour ²

1 - Faculty of Industrial Management, South Tehran Azad University
2 - PhD in Management, Political and Security Deputy of the Ministry of Interior.

Received: 2023-01-12 Accepted : 2023-02-20 Published : 2023-03-16

Keywords: Knowledge management, Organizational Learning, Tehran Municipality, organizational memory, Learning Organization Model,

Abstract :

Objective: The purpose of this research is to provide a new model for knowledge management in a case study of Tehran Municipality.Methodology: This is an applied research that was conducted in a combined (qualitative-quantitative) method. statistical population of employees with a bachelor's degree or higher in Tehran Municipality and its affiliated companies and organizations were studied. The statistical sample included 379 academic and organizational experts working in Tehran municipality in 2021, who were selected using systematic random sampling.Results: Based on the results of this research, some of the important components of presenting a new model for knowledge management of Tehran municipality employees with an organizational learning approach are human resources and management, organizational strategy and structure, information technology, knowledge processes, organizational processes and organizational culture. Also, some other research findings indicate that the average score of each of these mentioned components in Tehran municipality was lower than average. Also, some other research findings indicate that the average score of each of these components in Tehran municipality was lower than average.Conclusion: The present research has presented and tested a model that has expressed the role of the key variables of knowledge and learning, which were only partially and independently paid attention to in previous researches. In order to implement knowledge management in Tehran municipality with the organizational learning approach, the determination of determined components such as human resources and management, strategy and organizational structure, information technology, knowledge processes, etc. should be considered.

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