A fuzzy MCDM model with objective and subjective weights for evaluating service quality in hotel industries

Subject Areas : Mathematical Optimization

Nima Zoraghi ¹ , Maghsoud Amiri ² , Golnaz Talebi ³ , Mahdi Zowghi ⁴

1 - Faculty of Industrial and Mechanical Engineering, Islamic Azad University, P.O. Box 34185-1416, Qazvin Branch, Qazvin, Iran
2 - Department of Industrial Management, Allame Tabatabaee University, Tehran, Iran
3 - Department of Industrial Engineering, Payame Noor University, Tehran, Iran
4 - Department of Industrial Engineering, Khatam University, Tehran, Iran

Received: 2020-10-01 Accepted : 2020-10-01 Published : 2013-12-01

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