Designing a Dynamic Model of Banking Services Sustainable Supply Chain Management Using System Dynamics (Case Study: Mehr Iran Bank)

Subject Areas : Simulation Based Optimization

Mitra Khoshnevis ¹ , Farshad Faezy Razi ² , kiamars Fathi Hafshejani ³

1 - Ph.D. student of Industrial Management, Department of Industrial Management, Science and research branch, Islamic Azad University, Tehran, Iran
2 - Department of Industrial Management , Semnan branch , Islamic Azad University, Semnan , Iran.
3 - Department of Industrial Management, South Tehran branch, Islamic Azad University, Tehran, Iran

Received: 2021-11-15 Accepted : 2022-12-20 Published : 2022-09-01

Keywords:

References:

[1] Mansouri S, Azar A. Configuration of Service Supply Chain in the Iranian Banking Industry Using an Agent- Based Framework. 3. 2018; 1 (1):1-28.

[2] Kazazi, A., Azar, A., Zangooinezhad, A. (2010). An algorithm for measuring the service capability of supply chain with a fuzzy MCDM approach, Management Researches in Iran, 149-172.

[3] GRI. Sustainability Reporting Guidelines. The Netherlands: Global Reporting Initiative; (2011).

[4] Song, M., Cui, X., Wang, Sh., 2019, Simulation of land green supply chain based on system dynamics and policy optimization , International Journal of Production Economics, Vol. 217, pp. 317-327.

[5] Mohaghar A, Abbasi H. Designing and Explaining the Sustainability Model for Banking Supply Chain (A Case Study of Mellat Bank). IQBQ. 2019; 23 (3):53-73. URL: http://mri.modares.ac.ir/article-19-28759-fa.html

[6] Paiva, B. M., Ferreira, F. A., Carayannis, E. G., Zopounidis, C., Ferreira, J. J., Pereira, L. F., & Dias, P. J. (2020). Strategizing sustainability in the banking industry using fuzzy cognitive maps and system dynamics. International Journal of Sustainable Development & World Ecology, 1-16.

[7] Divandari, A. (2016). Exploring a Model for Selecting Marketing Strategies in Commercial Banking Based on Customer Equity. Journal of BusinessManagement, 8(1), 25.
[8] Zhang, Y., & Li, L. (2009). Study on balanced scorecard of commercial bank in performance management system. In Proceedings. The 2009 International Symposium on Web Information Systems and Applications (WISA 2009) (p. 206). Academy Publisher.
[9] Sadeghi moghadam, M., Karimi, T., Sahar, b (2018). Service supply chain Risk Assessment Applying Rough Set Theory Approach: Case of Payment Service Providers.Management Researches in Iran
[10] Giannakis, M., & Papadopoulos, T. (2016). Supply chain sustainability: A risk management approach. International Journal of Production Economics, 171, 455-470.
[11] Yip, A. W., & Bocken, N. M. (2018). Sustainable business model archetypes for the banking industry. Journal of Cleaner Production, 174, 150-169.
[12] Ecer, F., & Pamucar, D. (2022). A novel LOPCOW-DOBI multi-criteria sustainability performance assessment methodology: An application in developing country banking sector. Omega, 102690.
[13] Galletta, S., Mazzù, S., Naciti, V., & Vermiglio, C. (2022). Gender diversity and sustainability performance in the banking industry. Corporate Social Responsibility and Environmental Management, 29(1), 161-174.
[14] Muhammad, R., & Nugraheni, P. (2022). Sustainability of Islamic Banking Human Resources Through the Formulation of an Islamic Accounting Curriculum for Higher Education: Indonesian Perspective. SAGE Open, 12(1), 21582440221079838.
[15] Grinko, E. L. (2019). Evaluation of Sustainable Supply Chain Strategy of Bank Deposits in Russia and EU Countries in Crisis Conditions. International Journal of Supply Chain Management, 8(4), 870.
[16] Pakurár, M., Haddad, H., Nagy, J., Popp, J., & Oláh, J. (2019). The impact of supply chain integration and internal control on financial performance in the Jordanian banking sector. Sustainability, 11(5), 1248.
[17] Cao, E., Du, L., & Ruan, J. (2019). Financing preferences and performance for an emission-dependent supply chain: Supplier vs. bank. International Journal of Production Economics, 208, 383-399.
[18] Nizam, E., Ng, A., Dewandaru, G., Nagayev, R., & Nkoba, M. A. (2019). The impact of social and environmental sustainability on financial performance: A global analysis of the banking sector. Journal of Multinational Financial Management, 49, 35-53.
[19] Pruyt, E., & Hamarat, C. (2010, March). The concerted run on the DSB bank: An exploratory system dynamics approach. In Proceedings of the 28th International Conference of the System Dynamics Society (pp. 1-27).
[20] Hussien, M. I., & Aziz, R. A. E. (2017). System Dynamics Modeling and Simulation for E-Banking: The Egyptian Context. IBIMA Business Review, 2017.
[21] Nakazato, N., & Kohda, Y. (2019, July). Analysis of Management Behavior in the Japanese Banking Industry Using System Dynamics. In 2019 16th International Conference on Service Systems and Service Management (ICSSSM) (pp. 1-6). IEEE.
[22] Tohidi, H., Jabbari, M.M., (2012). “Decision role in management to increase effectiveness of an organization”. Procedia-social and behavioral sciences, 32: 825-828. https://doi.org/10.1016/j.sbspro.2011.12.149
[23] Ardalan, N., Mirzaie, S., Sepahi, A. A., & Khavari-Nejad, R. A. (2018). Novel mutant of Escherichia coli asparaginase II to reduction of the glutaminase activity in treatment of acute lymphocytic leukemia by molecular dynamics simulations and QM-MM studies. Medical hypotheses, 112, 7-17.
[24] Fatone, L., & Mariani, F. (2019). An assets-liabilities dynamical model of banking system and systemic risk governance. Xiv preprint arXiv1905.12431.
[25] Mahdi Bastan, Sareh Akbarpour, Alimohammad Ahmadvand, (2019). Profitability Paradox in Iranian Commercial Banks Business Model: A Study Based on System Dynamics Methodology, Monetary and Financial Economics, 26(17), 197-242. magiran.com/p2063557
[26] Jabbari, M.M. & Tohidi, H. (2012). CRM in Organizational Structure Design, Procedia Technology, 1, 579-582,
https://doi.org/10.1016/j.protcy.2012.02.126.
[27] Jabbari, M.M. & Tohidi, H. (2012). The Necessity of Using CRM, Procedia Technology, 1, 514-516, https://doi.org/10.1016/j.protcy.2012.02.110.
[28] Paiva, B. M., Ferreira, F. A., Carayannis, E. G., Zopounidis, C., Ferreira, J. J., Pereira, L. F., & Dias, P. J. (2020). Strategizing sustainability in the banking industry using fuzzy cognitive maps and system dynamics. International Journal of Sustainable Development & World Ecology, 1-16.
[29] Sterman, J. (2000). Business Dynamics: systems thinking and modeling for a complex world, McGraw-Hill, Boston.