فهرس المقالات based measure . Service quality . Perceived service quality index . SERVQUAL model

• حرية الوصول المقاله
  • صفحة الملخص
  • نص كامل
  
  1 - Data envelopment analysis in service quality evaluation: an empirical study
  Seyedvahid Najafi Saber Saati Madjid Tavana