List of Articles omnichannel Open Access Article Abstract Page Full-Text 1 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day) Hamed Einipoor Hossein Shirazi Meysam Shafiei Roodposhti Farideh Haghshenas Kashani 10.82134/sjsm.2025.1122792