A

• akbari.peyman Factors Affecting Customer Satisfaction, Quality Banking Services to Iran, Using the Servqual Model (Case Study: Resalat Bank of Kermanshah Province) [ Vol.2, Issue 4 - Autumn Year 2016]
• Akbarian.Dariush Stability of the Classification of Returns to Scale FDH Models in the Presence of Undesirable Data [ Vol.2, Issue 3 - Summer Year 2016]
• Albadvi.Amir Predicting Customer Churn Using CLV in Insurance Industry [ Vol.2, Issue 1 - Winter Year 2016]
• alinezhad.alireza A Practical Common Weight Scalarizing Function Approach for Technology Selection [ Vol.2, Issue 4 - Autumn Year 2016]
• alinezhad.alireza Performance Evaluation of IT Industries Using SERVQUAL, DEA and FMCDM [ Vol.2, Issue 3 - Summer Year 2016]