List of Articles Customer Satisfaction Open Access Article Abstract Page Full-Text 1 - Human Resource Practices and Organizational Effectiveness with the Mediating Role of Internal Customer Satisfaction nader sheikh al-Islami Open Access Article Abstract Page Full-Text 2 - Understanding Online Store Service Quality Antecedents and Their Impact on Customer Satisfaction and Behavioral Intentions in Iran Seyed Mojtaba Moussavi Neghabi Morteza Anoosheh Masoud Qorbankhani DOI: 10.30495/SJSM.2024.1105489