شناسایی عوامل موثر بر ارزیابی عملکرد فدراسیون بولینگ، بیلیارد و بولس
محورهای موضوعی : مدیریت دانشرحیم جنت نیا 1 , فریده اشرف گنجویی 2 * , علی زارعی 3 , زهرا حاج انزهایی 4
1 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
2 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
3 - گروه مدیریت ورزشی، واحدتهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
4 - گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
کلید واژه: ورزش قهرمانی, فدراسیون ورزشی, ارزیابی عملکرد, اولویت بندی,
چکیده مقاله :
هدف از مطالعه حاضر، شناسایی عوامل موثر بر ارزبابی عملکرد فدراسیون بولینگ، بیلیارد و بولس جمهوری اسلامی ایران بود. این پژوهش از نوع آمیخته بوده و بهصورت میدانی انجام شده است. مشارکت کنندگان در پژوهش شامل خبرگان و صاحب نظران رشته مرتبط با این فدراسیون نشکیل میدادند و به روش نمونهگیری قضاوتی، تعداد 11 نفر از بین بخشهای مدیریت، کمیته داوران و کارشناسان برای مصاحبه نیمه ساختاریافته انتخاب شدند. دادههای به وسیله آزمون تحلیل عامل تاییدی و نرم افزار اس.پی.اس.اس مورد تجزیه و تحلیل قرار گرفت. یافتهها نشان داد 5 بخش و 10 زیر مجموعه شناسایی شد، همچنین شرایط موجود در عوامل مرتبط با بخش ورزش قهرمانی بسیار مناسب است و طبق معیارها، اعزام به مسابقات بینالمللی در رتبه اول و دسترسی به نتایج بینالمللی در آخرین رتبه میباشد. از سوی دیگر، بررسی شرایط در بخش بقای مالی، نشان دهنده وضعیت ضعیف آن بود. همچنین نتایج نشان داد بین اکثر بخشهای ارزیابی عملکرد در این فدراسیون همبستگی مثبتی وجود دارد. با توجه به یافتهها عدم رضایت مشتریان و کارکنان از موانع ارزبایی عملکرد دقیق ارزیابی عملکرد بود. بنابراین به مدیران این فدارسیون پیشنهاد میشود برای برطرف کردن این مشکل، سیستم اعتراض را فعال کرده و با ایجاد ساختار راهنما و سیستم ارزیابی رضایتمندی مراجعان این امر را تسهیل نمایند.
The purpose of this study was to identify the factors influencing the performance of the Bowling, Billiards and Bowls Federation of the Islamic Republic of Iran. This research is of a mixed type and was conducted in the field. The statistical population was formed by the experts and experts in the field related to this federation, and 11 people were selected from the management departments, judges' committee and experts for a semi-structured interview. Data were analyzed by confirmatory factor analysis and SPSS software. The findings showed that 5 sections and 10 subgroups were identified, also the conditions in the factors related to the championship sports section are very suitable and according to the criteria of sending to international competitions, it is in the first place and access to international results is in the last place. . On the other hand, the examination of the conditions in the financial survival sector showed its poor condition. The results showed that there is a positive correlation between most of the performance evaluation departments in this federation. According to the findings, the lack of satisfaction of customers and employees was one of the obstacles to accurate performance evaluation. Therefore, it is suggested to the managers of this federation to activate and facilitate the protest system by creating a guide structure for clients and a system for evaluating client satisfaction.
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- Ghadernjad, K., Mohammadi, M. (2017). Effective employee performance evaluation system; Basics, approaches and methods, the third international conference on management and humanities research, Georgia. (Persian)
- Gianpour, H. (2001). Quality performance expansion model" a customer-oriented approach in assessing the training needs of employees (with a look at the in-service training of the employees of the organization of libraries, museums and documents center of Astan Quds Razavi). Shamseh: Electronic publication of the Organization of Libraries, Museums and Documents Center of Astan Quds Razavi, 3(10-11), 1-25. (Persian)
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- Mirspasi, N. (2010). Characteristics of the quality of human resources in organizations and electronic government (theoretical and applied research). Public Policy Making in Management, 1(1), 1-27. (Persian)
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- Soheili Pishkenari, S., Hematinejhad, M., Gholizade, M. (2021). Analysis of Factors Affecting Performance Management in Sports Organizations (Case Study: Student Sports Federation and Physical Education and Sports Activities Office). Research on Educational Sport, 9(24), 241-272. (Persian)
- Van Dorn, R.A., Swanson, J.W., Swartz, M.S., Elbogen, E. & Ferron, J. (2008). Reducing barriers to completing psychiatric advance directives. Administration and Policy in Mental Health and Mental Health Services Research. 35(6), 440-8.
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- Winand, M., Zintz, T., Bayle, E., Robinson, L. & Qualizza, D. (2010). Organizational performance of Olympic sport governing bodies: Dealing with measurement and priorities. Managing Leisure, 15(4), 279-306.
- Zarifi, M., Bahrololoum, H., Andam, R., Sheikh, R. (2019). Designing and Assessing the Human Resources Performance Evaluation System of the Ministry of Sports and Youth According to Axioms Based Technique. Sport Management Studies, (), -. doi: 10.22089/smrj.2019.6003.2205. (Persian)
- Abolalaei, B. (2020). Performance management: a guide for managers to evaluate and improve employee performance, Tehran: Industrial Management Organization. (Persian)
- Ahmadian Jelodari, M., Alam, S., nowzari, V. (2019). Designing Strategic Plan of General Directorate of Physical Education of the Farhangian University Based on the 1404 landscape document. Research on Educational Sport, 7(17), 253-276. (Persian)
- Armstrong, M. (2021). Performance management (individual, team and organization), Behrouz Qalich Lee (translator), Tehran: Safar Publishing. (Persian)
- Balvndi, A.H., Zoroastrian, S. (2019). The effect of strategic human resource management methods on organizational performance with the mediating role of organizational innovation in the experts of the Ministry of Sports and Youth. Human resource management in sports, 6(2), 239-221. (Persian)
- Bayle, E. & Robinson, L. (2007). A framework for understanding the performance of national governing bodies of sport. European sport management quarterly, 7(3), 249-268.
- Boucher, C. (2016). A qualitative study of the impact of emotional labour on health managers. The Qualitative Report, 21(11), 2148-2160.
- Cha, V.D. (2009). A theory of sport and politics. The international journal of the history of sport, 26(11), 1581-1610.
- Domlyn, A.M. & Wandersman, A. (2019). Community coalition readiness for implementing something new: Using a Delphi methodology. Journal of community psychology, 47(4), 882-897.
- Faghihi, A.H., Afsharnjad, A.R. (2012). performance management model in the oil industry; A research in Iran's National Oil Products Distribution Company. Researcher (Management), No. 9 (Special Letter): 47-64. (Persian)
- Fesanghari, E., Goodarzi, M., Sajjadi, S., Dehghan Ghahfarrokhi, A. (2017). A Study of Regression Model of Service Quality and Customer Satisfaction in Sport Clubs. Sport Management Journal, 9(1), 1-18. (Persian)
- Fletcher, D. & Arnold, R. (2011). A qualitative study of performance leadership and management in elite sport. Journal of applied sport psychology, 23(2), 223-242.
- Forghani Ozrudi, M., Yaghobi, A. (2015). The relationship between leadership and responsibility in the executive office of Physical Education in Tehran city. Sport Management Studies, 7(28), 151-166. (Persian)
- Ghadernjad, K., Mohammadi, M. (2017). Effective employee performance evaluation system; Basics, approaches and methods, the third international conference on management and humanities research, Georgia. (Persian)
- Gianpour, H. (2001). Quality performance expansion model" a customer-oriented approach in assessing the training needs of employees (with a look at the in-service training of the employees of the organization of libraries, museums and documents center of Astan Quds Razavi). Shamseh: Electronic publication of the Organization of Libraries, Museums and Documents Center of Astan Quds Razavi, 3(10-11), 1-25. (Persian)
- Hamidi, M., Akbari Yazdi, H., Sajjadi, S.N., Khabeiri, M. (2014). Quality management in sports with Seroqual and QFD approach, Alam and Danesh Publications, Tehran. (Persian)
- Hamidi, M., Vahdani, M. (2021). Performance management in sports organizations. 4th edition, Tehran: Bamdataktab Publishing House, p. 52. (Persian)
- Hosseini, A.H., Tabsami, A., Dadfar, Z. (2018). Investigating the impact of human resource management functions on organizational performance. Public Management Perspective, 8(29), 171-155. (Persian)
- Kandula, S. R. (2014). Performance management: Strategies, interventions, drivers. 2th edition, Prentice Hall of India. Ltd.
- Kasale, L. L., Morrow, S., & Winand, M. (2020). An Institutional Work Perspective to Performance Management: The Case of Botswana National Sport Organizations. Journal of Global Sport Management, 1-22.
- Khoshdel, I., Khodayari, A., Kohandel, M., Ghorbani, M. (2020). Formulating the Components Model of Human Resources Management Function in Sport and Youth Ministration: Content Analysis Approach. Sport Management Studies, 12(62), 17-38. (Persian)
- Kianinejad, M., Kazemi, M., Hashemi, T., Rashidi, M. (2014). Strategies and models of technology and technology transfer from university to industry, international conference on new trends in management, economics and accounting, Tabriz, Iran. (Persian)
- Longenecker, C.O. & Nykodym, N. (1996). Public sector performance appraisal effectiveness: A case study. Public Personnel Management, 25(2), 151-164.
- Masoumi, H., Ashraf Ganjouei, F., Dashgarzadeh, K., Javadi, S. (2012). Presenting the entropy decision-making model for the design of a comprehensive external evaluation model of the performance of sports federations in Iran with a fuzzy approach. Physiology and management research in sports, 12, 57-72. (Persian)
- Masoumi, K. (2019). Performance management in agile organizations. Specialized scientific-educational monthly magazine of Tadbir management, 30(315), 11-15. (Persian)
- Mirspasi, N. (2010). Characteristics of the quality of human resources in organizations and electronic government (theoretical and applied research). Public Policy Making in Management, 1(1), 1-27. (Persian)
- Molaeinejad, A., Majedi, N., Nobakht Ramezani, Z. (2021). Evaluating the Performance of Physical Education Departments of Higher Education Institutions Based on Hierarchical Analysis (AHP) and Structural Equation Modeling (SEM) - Case Study: Technical and Vocational University. Karafan Quarterly Scientific Journal, 18(2), 211-227. (Persian)
- Molan, C., Kelly, S., Arnold, R. & Matthews, J. (2019). Performance Management: A Systematic Review of Processes in Elite Sport and Other Performance Domains. Journal of Applied Sport Psychology, 31(1), 87-104.
- Molan, C., Arnold, R., Kelly, S., Toomey, E., & Matthews, J. (2021). An Exploration of Performance Management Processes used within Olympic Sport Programmes. Journal of Applied Sport Psychology, 1-37.
- Molnar, G. (2014). Managing Sport: Social and Cultural Perspectives, Managing Leisure, 19:1, 88-89, DOI: 10.1080/13606719.2013.853577
- Mostajaboldaveh, M., Honari, H., Safania, A., Farahani, A. (2022). Designing a model for evaluating the performance of human resources of the entire Ministry of Sports and Youth using the grounded theory method. Strategic Studies on Youth ans Sports, (), -. doi: 10.22034/ssys.2022.1714.2208. (Persian)
- Pedras, L., Taylor, T., & Frawley, S. (2020). Responses to multi-level institutional complexity in a national sport federation. Sport Management Review, 23(3), 482-497.
- Salimi, M., khodaparast, M., mohammadi, J. (2022). Providing a Combined Model for Sport Organizational Ranking and Performance Appraisal in Fuzzy Space. Sport Management Journal, 14(1), 43-67. (Persian)
- Slack, T., Byers, T. & Thurston, A. (2020). Understanding Sport Organizations: Applications for Sport Managers. Human Kinetics. Third Edition.
- Soheili Pishkenari, S., Hematinejhad, M., Gholizade, M. (2021). Analysis of Factors Affecting Performance Management in Sports Organizations (Case Study: Student Sports Federation and Physical Education and Sports Activities Office). Research on Educational Sport, 9(24), 241-272. (Persian)
- Van Dorn, R.A., Swanson, J.W., Swartz, M.S., Elbogen, E. & Ferron, J. (2008). Reducing barriers to completing psychiatric advance directives. Administration and Policy in Mental Health and Mental Health Services Research. 35(6), 440-8.
- Winand, M. & Anagnostopoulos, C. (2019). Research Handbook on Sport Governance. Edward Elgar Publishing.
- Winand, M., Zintz, T., Bayle, E., Robinson, L. & Qualizza, D. (2010). Organizational performance of Olympic sport governing bodies: Dealing with measurement and priorities. Managing Leisure, 15(4), 279-306.
- Zarifi, M., Bahrololoum, H., Andam, R., Sheikh, R. (2019). Designing and Assessing the Human Resources Performance Evaluation System of the Ministry of Sports and Youth According to Axioms Based Technique. Sport Management Studies, (), -. doi: 10.22089/smrj.2019.6003.2205. (Persian)