بررسی ارتباط بین بهره وری وکیفیت زندگی کاری با بهره گیری از تکنیک MCP/PMT (مطالعه موردی )
محورهای موضوعی : مدیریت بازرگانیمجید باقرزاده 1 , محمدرضا اعتباری 2
1 - عضو هیأت علمی گروه مدیریت،واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایران
2 - کارشناس ارشد مدیریت صنعتی دانشگاه آزاد اسلامی واحد تبریز
کلید واژه: بهره وری, کیفیت زندگی کاری, بهره‌وری نیروی کار, بهره‌وری کل, تکنیکMCP/PMT,
چکیده مقاله :
دنیا پس از سال ها تجربه به این نتیجه رسیده است که اگر کشوری بخواهد در اقتصاد پیشتاز باشد و در عرصه رقابت عقب نماند باید از منابع انسانی کاردان، متخصص، ماهر، با انگیزه، نوآور و خلاق برخوردار باشد. اگر نتوانیم نیاز‌های رفاهی و معیشتی نیروی‌کار، نظام شایسته‌سالاری عدالت و انصاف را براساس یک نظام جامع ارزیابی عملکرد در سازمان‌ها عملی سازیم به افزایش بهره‌وری امیدی نمی‌توان داشت. واژة کیفیت زندگی کاری بطور مکرر بعنوان یک شاخص کیفیت تجربیات انسانی در محل کار مورد استفاده قرار گرفته است. مدیران بطور روز افزونی این انتظار درست را دارند که بهره‌وری در سازمان می‌بایستی تسهیلاتی را ایجاد نماید که کیفیت زندگی کاری اعضاء سازمان حفظ گردد. مفهوم کیفیت زندگی کاری بیانگر اهمیت و احترام قائل شدن برای مردم در محیط‌های کاریشان است. در این مقاله به ارتباط بین بهره وری و کیفیت زندگی کاری پرداخته شده است. این دو مقوله بخش مهمی از هفت معیار ارزیابی عملکرد کلی هر سازمان می‌باشند که نیاز به ارزیابی و اندازه‌گیری دارند. بدین منظور، ابتدا تعاریف مختلفی در زمینه بهره‌وری و کیفیت زندگی کاری ارایه شده و در ادامه با استفاده از مطالعه موردی انجام گرفته در یک شرکت تولیدی به بررسی ارتباط بین این دو مقوله پرداخته می‌شود. نتایج حاصل از این مقاله، وجود رابطه معنی داری را بین بهره‌وری کل، بهره وری نیروی کار و کیفیت زندگی کاری را در شرکت مذکور مشخص ساخته و میزان همبستگی و ارتباط بین آنها را نشان می‌دهد.
The results of economic experiments in the world show that if any country wants to be a pioneer in economy and not to lag behind in the competition, it has to have experienced, skillful, motivated, innovative and creative manpower. We wouldn’t expect any improvement in productivity if we couldn’t meet welfare and living needs of the personnel and if we couldn’t attain a competency- oriented system, equity and justice through comprehensive performance evaluation system. The term "quality of work life" has repeatedly been used as a criterion of human experience quality at work. Managers increasingly expect that the productivity of an organization should create facilities which maintain employees' quality of work life. The concept of quality of work life indicates the importance of people at work and the respect for them. In this paper the relationship between productivity and quality of work life has been evaluated. These two terms are part of the seven overall performance measurement criteria for any organization that needs to assess and measure. Initially, some definitions have been presented about productivity and the quality of work life, and then the correlation of them has been evaluated using a case study on a manufacturing firm. The results of this study show the meaningful relation between the overall productivity, labor productivity and the quality of work life in the firm under study and demonstrate the amount of correlation between them.
Abtahi, S. H., & Kazemi, B. (2000). Productivity, Tehran, Tehran: Institute of Business Studies and Research, (In Persian).
Cascio, wayne F (1992), Managing Human Resource, Productivity, Quality of work life, profits, fourth edition.
Haghighi, M. A., & Ranaee, H. (1997). Human Resources Productivity. Tehran: Termeh Publishing, (In Persian).
Hodgetts, R.M. (1998), Measures of Quality and High Performance, AMACOM: New York.
Kaplan, R.S. (1991), New System for Measurment and Control, the Engineering Economist: spring.
Lawler.E.E (1982), Strategies for improving the quality of work life, Psychologists, Sohn beloner Productivity Plus, Houston texas, profits, fourth edition.
Mirsepasy, N. (1997). Human Resource Management and Labor Relations. Tehran: Sharvin Publishing, (In Persian).
Montgomery, D.C. (1982), Introduction to Linear Regression Analysis, John Wiley & Sons: New York.
National Productivity Organization of Iran. (1994). Productivity and Quality of Work Life. Productivity, 4, (In Persian).
Neely, A. (1998), Measuring Business Performance: Why, What and How, the Economist Boos: London, Great Britain.
Phusavat, K. (1999), Application of the Multi-Criteria Productivity Measurement Method, Kasetsart University, Thailand.
Productivity and Quality Management (1996): A Modular Programme edited by Josheph Prokopenko and Klaus North, ILO and APO.
Robbins, S. (2005).Organizational Behavior Management. Translated by: F., Omidvaran, Tehran: Publishing of Ketabe Mehraban Institute, (In Persian).
Saatchi, M. (2001). Productivity Psychology. Tehran: Virayesh Publishing, (In Persian).
Sink, D.S.(1990), Theory and Practice of Measurement for Improvement in the Organization of the Future, Productivity Management Frontier II.
Sink, D.S. and Tuttle, T.C. (1989), Planning and Measurement in your organization of the future, IE Press: Norcross, GA.
Taheri, Sh. (2005). Productivity and Analysis in Organizations. Tehran: Hastan Publication, (In Persian).
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Abtahi, S. H., & Kazemi, B. (2000). Productivity, Tehran, Tehran: Institute of Business Studies and Research, (In Persian).
Cascio, wayne F (1992), Managing Human Resource, Productivity, Quality of work life, profits, fourth edition.
Haghighi, M. A., & Ranaee, H. (1997). Human Resources Productivity. Tehran: Termeh Publishing, (In Persian).
Hodgetts, R.M. (1998), Measures of Quality and High Performance, AMACOM: New York.
Kaplan, R.S. (1991), New System for Measurment and Control, the Engineering Economist: spring.
Lawler.E.E (1982), Strategies for improving the quality of work life, Psychologists, Sohn beloner Productivity Plus, Houston texas, profits, fourth edition.
Mirsepasy, N. (1997). Human Resource Management and Labor Relations. Tehran: Sharvin Publishing, (In Persian).
Montgomery, D.C. (1982), Introduction to Linear Regression Analysis, John Wiley & Sons: New York.
National Productivity Organization of Iran. (1994). Productivity and Quality of Work Life. Productivity, 4, (In Persian).
Neely, A. (1998), Measuring Business Performance: Why, What and How, the Economist Boos: London, Great Britain.
Phusavat, K. (1999), Application of the Multi-Criteria Productivity Measurement Method, Kasetsart University, Thailand.
Productivity and Quality Management (1996): A Modular Programme edited by Josheph Prokopenko and Klaus North, ILO and APO.
Robbins, S. (2005).Organizational Behavior Management. Translated by: F., Omidvaran, Tehran: Publishing of Ketabe Mehraban Institute, (In Persian).
Saatchi, M. (2001). Productivity Psychology. Tehran: Virayesh Publishing, (In Persian).
Sink, D.S.(1990), Theory and Practice of Measurement for Improvement in the Organization of the Future, Productivity Management Frontier II.
Sink, D.S. and Tuttle, T.C. (1989), Planning and Measurement in your organization of the future, IE Press: Norcross, GA.
Taheri, Sh. (2005). Productivity and Analysis in Organizations. Tehran: Hastan Publication, (In Persian).