استفاده از تحلیل پوششی داده های شبکه ای فازی جهت بررسی تأثیر فرهنگ سازمانی بر عملکرد غیرمالی با میانجیگری نقش استفاده و بهره برداری از دانش

محورهای موضوعی : مدیریت بازرگانی

محسن شفیعی نیک آبادی ¹ , امیر سلیمی ²

1 - استادیار گروه مدیریت صنعتی، دانشکده اقتصاد و مدیریت، دانشگاه سمنان
2 - کارشناسی ارشد رشته MBA گرایش مدیریت تکنولوژی، دانشکده اقتصاد و مدیریت، دانشگاه سمنان

تاریخ دریافت : 1393/10/16 تاریخ پذیرش : 1394/04/09 تاریخ انتشار : 1394/07/01

کلید واژه: فرهنگ سازمانی, استفاده و بهره برداری از دانش, عملکرد غیرمالی, تحلیل پوششی داده های فازی,

چکیده مقاله :

در این پژوهش، روابط میان فرهنگ سازمانی و استفاده و بهره برداری از دانش در جهت بهبود و رتبه بندی عملکرد غیرمالی واحدهای شرکت لاستیکی سهند، با کمک تحلیل پوششی داده های فازی به روش مبتنی بر اسلک ها مورد بررسی قرار گرفته است. هدف از این تحقیق ارائه الگویی برای بهبود عملکرد غیرمالی واحدها و بررسی نقش و تأثیر استفاده و بهره برداری از دانش به عنوان متغیر میانجی میان فرهنگ سازمانی و عملکرد غیرمالی است که در آن از مقادیر مربوط به کارایی و مازاد ورودی و کمبود خروجی به دست آمده از تکنیک تحلیل پوششی داده های فازی مبتنی بر اسلک‌ها بهره گیری شود. برای این منظور از داده هایی استفاده شد که به وسیلۀ پرسش نامه 117 نفر از کارکنان 12 واحد شرکت لاستیکی سهند و به طور سهمیه ای-تصادفی جمع آوری گردید، نتایج تحقیق نشان داد که عملکرد غیرمالی واحدهای مربوط به قسمت کارگاه و فرآیندهای مرتبط به تولید بهتر از دیگر واحدها می باشد و عامل استفاده و بهره برداری از دانش نقش مثبتی بین رابطه فرهنگ سازمانی و عملکرد غیرمالی دارد.

چکیده انگلیسی:

This paper aims to investigate the relationship between Organizational Culture and Knowledge Utilitization and Application for ranking non-financial performance of Department of Sahand Tire Company. The main purpose of the study is presenting a model for improvement of non-financial performance of the department and studying the effect of organizational culture on non-financial performance with the mediating role of knowledge utilitization and application by using slack-based fuzzy network data envelopment analysis (FNDEA) on the basis of excess of inputs and shortage of outputs. The related data were collected by a questionnaire distributed among 117 personnel from 12 units on the basis of random-classified sampling. The findings showed that the non-financial performance of workshop and manufacturing Process are better than the performance of other units. Also, findings showed that knowledge utilitization and application factor has a significant and positive role in the relationship between organizational culture and non-financial performance.

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