تبیین الگویی چند معیاره برای ارزیابی شرکت های دولتی ایران
محورهای موضوعی : مدیریت بازرگانیحسن گیوریان 1 , فیروز دیندار فرکوش 2
1 - عضو هیأت علمی گروه مدیریت، واحد تهران مرکز ،دانشگاه آزاد اسلامی،تهران،ایران
2 - عضو هیأت علمی گروه مدیریت، واحد تهران مرکز ،دانشگاه آزاد اسلامی،تهران،ایران
کلید واژه: ارزیابی عملکرد سازمانی, عوامل درونی و بیرونی عملکرد سازمانی,
چکیده مقاله :
موضوع ارزیابی عملکرد سازمانی، از پدیده های قابل بحث ومهمی است که همواره ذهن مدیران بخش های مختلف را به خود مشغول داشته است. پیرامون ارزیابی عملکرد سازمانی و متغیرهای مورد بررسی در این امر مهم، نقطه نظرات متفاوتی ارائه شده است. الگوها و ابعاد بسیاری در طول دهه های گذشته مورد شناسایی قرار گرفته اند و بعضأ در سازمانهای مختلف به اجرا در آمده اند. بنابراین این مقاله به دنبال الگویی بومی و چند معیاره برای ارزیابی شرکت‌های دولتی است. بر همین اساس بعد از مطالعات ادبیات و پیشینه موضوع مؤلفه‌های مورد نظر در قالب ابعاد درون و برون سازمانی طبقه بندی شدند و با استفاده از روشهای آماری، آزمون تحلیل واریانس یک عاملی و آزمون توکی بی در جامعه آماری 170 نفری مورد تجزیه و تحلیل قرار گرفتند. در نتیجه مشخص شد در بعد درون سازمانی مهمترین عامل اثرگذار بر ارزیابی عملکرد سازمانی نقش رهبری و در بعد برون سازمانی برنامه ریزی و بکارگیری ارزش های اسلامی- اجتماعی در ایران می باشد.
Organizational performance is one of the controversial and important issues which has always preoccupied the managers of different sectors. Different views have been presented on the evaluation of organizational performance and the related variables studied in this regard. Several models and dimensions have been identified within the past decades and have sometimes been executed in different organizations. The aim of this paper is to determine a local and multi-criterion model for the evaluation of the public organizations. Therefore, after reviewing the literature, the factors to be studied were categorized as the intra- and extra - organizational dimensions, and with the use of statistical techniques such as one-factor variance analysis and Tookibi test, they were analyzed within the statistical population of 170 people. The results showed that in the intra-organizational dimension, the most important factor affecting the organizational performance is the role of leadership and in the extra-organizational dimension; the most effective factor is programming and applying social-Islamic values in Iran.
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Abyli, Kh. (2001). Knowledge Management. Moderator Flushman, 8, (In Persian).
Anvari Rostami, A. A. (1999). Investigating Effective Models in Evaluating the performance of Executive Agencies of the Country, (In Persian).
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Chang, G. (2000). Introducing 360 Degree Method Approach to Service Performance Evaluation, (In Persian).
Delahaye Kahtarine & H.bender Dennis (2001), «Anon-profit bulds a ».
Elahi, Sh. (1999). Organizational Performance Triangle. The Performance of Executive Organizations of the Country, (In Persian).
Ghasemi, A. R. (2000). The Scope of Social Responsibility of Managers. Tadbir, 89, (In Persian).
Howard, R. (2003), Abalacing Act, perform, V.2.
Iran Nezhad Parizi, M. (1998). Ethical and Social Responsibilities of Management. Management Knowledge, 18, (In Persian).
Kao, C, & Hung, T. (2008), Efficiency analysis of university departments: An empirical study.omega, 36(4).
Saleh Oliya, M. (1999). Evaluation of the Performance of Executive Bodies of the Country. The Conference on the Evaluation of the Performance of Executive Agencies of the country, (In Persian).
Tabarsa, Gh. (1999). A Study and Review the Role of Strategic Requirements in the Selection of a Model for the Evaluation of the Performance of Government Organizations. The Conference on the Evaluation of the Performance of Executive Organizations of the Country, (In Persian).
Zheng, W. (2005), The impact of organizational culture, structur, and strategy on-knowledge management effectiveness and organizational effectiveness, University of Minnesota.
_||_Abbot, M., & Doucouliagos, C.(2003),The efficiency af Australian University:a data envelopment analysis.Economics of Education Review,22(1).
Abyli, Kh. (2001). Knowledge Management. Moderator Flushman, 8, (In Persian).
Anvari Rostami, A. A. (1999). Investigating Effective Models in Evaluating the performance of Executive Agencies of the Country, (In Persian).
Bobe, B.(2009),Evaluating the efficiencies of university faculities:Adjusted data envelopment analysis.Paper for Accountaing and Finance Association of Australia and new Zealand Conference.Adelaide.
Carter Mcnamara. (1990), «organizational systems checklist for non profit organization».
Chang, G. (2000). Introducing 360 Degree Method Approach to Service Performance Evaluation, (In Persian).
Delahaye Kahtarine & H.bender Dennis (2001), «Anon-profit bulds a ».
Elahi, Sh. (1999). Organizational Performance Triangle. The Performance of Executive Organizations of the Country, (In Persian).
Ghasemi, A. R. (2000). The Scope of Social Responsibility of Managers. Tadbir, 89, (In Persian).
Howard, R. (2003), Abalacing Act, perform, V.2.
Iran Nezhad Parizi, M. (1998). Ethical and Social Responsibilities of Management. Management Knowledge, 18, (In Persian).
Kao, C, & Hung, T. (2008), Efficiency analysis of university departments: An empirical study.omega, 36(4).
Saleh Oliya, M. (1999). Evaluation of the Performance of Executive Bodies of the Country. The Conference on the Evaluation of the Performance of Executive Agencies of the country, (In Persian).
Tabarsa, Gh. (1999). A Study and Review the Role of Strategic Requirements in the Selection of a Model for the Evaluation of the Performance of Government Organizations. The Conference on the Evaluation of the Performance of Executive Organizations of the Country, (In Persian).
Zheng, W. (2005), The impact of organizational culture, structur, and strategy on-knowledge management effectiveness and organizational effectiveness, University of Minnesota.