مدیریت منابع انسانی الکترونیک ابزار تحول در بهرهوری سازمان (ارائه مدل به روش کیو)
محورهای موضوعی : مدیریت بازرگانیحمید عرفانیان 1 , رضا نجف بیگی 2 , کرم‌الله دانش‌فرد 3
1 - عضو هیات علمی ،گروه مدیریت دولتی، واحد مشهد، دانشگاه آزاد اسلامی، مشهد، ایران
2 - دانشیار دانشگاه آزاد اسلامی، واحد علوم و تحقیقات تهران، گروه مدیریت دولتی، تهران، ایران
3 - دانشیار دانشگاه آزاد اسلامی، واحد علوم و تحقیقات تهران، گروه مدیریت دولتی، تهران، ایران
کلید واژه: مدیریت منابع انسانی- فناوری اطلاعات, مدیریت منابع انسانی الکترونیک-موانع,
چکیده مقاله :
در دهه‌های گذشته، فناوری، تاثیر چشم‌گیری بر فرآیندها و عملکردهای مدیریت منابع انسانی داشته است. برای مثال، فناوری، خصوصا اینترنت، کمک کرده است تا بسیاری از فرآیندهای منابع انسانی با بهرهوری بالاتری طی شود. سیستم‌های جدید متخصصان منابع انسانی را قادر ساخته تا خدمات بهتری برای ذینفعان سازمان خود فراهم کنند، مدیریت منابع انسانی الکترونیک[1] بهترین مصداق این نوع از سیستم‌هاست، کاربرد آن در عصر حاضر آنقدر گسترده شده است که کاربرد آن به یک ضرورت تبدیل شده است. البته این سیستم در ایران با مسائلی روبروست؛ از طرفی تبیین مناسبی از مفهوم نشده است، از طرفی به علت بی‌توجهی به عوامل مؤثر بر استقرار آن با مشکلاتی مواجه شده است. این مقاله پژوهشی با رویکردی آمیخته[2] اقدام به شناسایی عوامل مؤثر بر استقرار EHRM نموده که این عوامل با توجه به الگوی جامع استراتژیک شناسایی گردیده، لذا آنچه مقاله را کم‌نظیر نموده، کثرت‌گرایی روش گردآوری اطلاعات است. همچنین در انتها با روش "کیو[3]" که روشی کمی کیفی می‌باشد، مدل مفهومی استقرار مدیریت منابع انسانی الکترونیک در سازمان‌های دولتی استان خراسان رضوی ارائه گردیده است. [1] .Electronic human resource management(EHRM) [2] .Mix Method [3] .Q Method
In the past decades, technology has had a considerable impact on the processes and practices of human resource manaegement. For instance, technology, particularly the Internet, has helped many HR processes to be followed with higher productivity.New systems have enabled HR professionals to provide their beneficiaries with better services.Electronic human resource management(EHRM) is the best example of such systems. Its application in the present era is so widespread that it has become a necessity.Of course, this system in Iran is faced with some problems.On the one hand, a suitable explanation of the concept has not been provided,and on the other hand, due to factors affecting its establishment,the system has faced some problems.The present research article proceeds,through a mixed approach, to identify the factors affecting the establishment of EHRM through focusing on the overall strategic pattern.What has made the article unique is the pluralistic method of data collection.Finally,by means of"Q"method,which is a quantitative-qualitative method, the conceptual model of establishing electronic human resource management in the governmental organizations of Razavi Khorasgan Province has been presented.
- - Bazarghan, A. (2008), “Introduction to Qualitative and Mixed Research Methods: Common Approaches in Behavioral Sciences,”, Didar publication.
- - Khaki, G. (2003), “Research method with approach to writing dissertation”, Baztab publication.
- Sokaran, O. (2007), “Research Methods in Management, Translation by Mohammad Saebi and Mahmoud Shirazi”, Management Training Center.
- Sarmad, Z; Bazarghan, A and Hejazi, E. (2001), “Research Methods in Behavioral Sciences”, Aghah publication.
- Farsijani, H and Arefnejad, M. (2011), “Ranking of Factors Affecting the Implementation of E-HRM to Achieve World Class,”, The prospect of public administration, V 6.
- Musakhani, M; Maniyan, A; Hasangholipur, T; Mirbaha, A and Abtin A. (2011), “Presentation of a Model for the Development of Human Resource Management in Iranian Government Organizations”, Public Management Research, V 14.
- Houman, H. (1995), “Understanding the scientific method in behavioral sciences”, Samt Publication, V 1.
- Abubakar Allumi Nura & Nor Hasni Osman. (2012), The Proposed Relationship connecting e-HRM adoption,Performance Management System and Effective Decision making in Higher Educational Institutions in Nigeria, European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.18.
- Chamaru De Alwis,A .(2010), The impact of Electronic Human Resource Managementon the role of Human Resource Managemers, E + M EKONOMIE A MANAGEMENT Journal – volume 4- pages 47-61
- Davoodi,Seyd Mehdi& Fartash, Kiarash .(2012), Electronic Human Resource Management: new Avenues Which Leads To Organizational Success, Spectrum: A Journal of Multidisciplinary Research- Vol.1 Issue 2, May 2012, ISSN 2278-0637
- Gueutal, H. G., & Stone, D. L. (Eds.).(2005), The brave new world of eHR: Human resources management in the digital age San Francisco, CA: Jossey-Bass.
- Huub J.M. Ruel & Tanya V. Bondarouk & Mandy Van der Velde. (2007), The contribution of e-HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry, Employee Relations Vol.29 No. 3,pp. 280-291
- Jalilvand Mohammad Reza, Shekarchizadeh Esfahani, Sharif, Samiei, Neda .(2011), Electronic word-of-mouth: challenges and opportunities, Procedia Computer Science 3, 42–46
- Lengnick-Hall, M.L, &Moritz, S. (2003),“The impact of e-HR on the Human Resource Management Function”, Jouranl of Labor Research 24(3): 365-380.
- Liang-Hung Lin .(2011), Electronic human resource management and organizational innovation: the roles of information technology and virtual organizational structure, The International Journal of Human Resource Management, Vol. 22, No. 2, January 2011, 235–257
- Manivannan, S. K.(2013), EMPLOYEE SATISFACTION FOR E-HRM,International Monthly Refereed Journal of Research In Management & Technology9 ISSN-2320-0073 Volume II, April’2013
- Nihat Erdogmus &, Murat Esen. (2011), Attitude towards E-HRM: an empirical study at Philips,Emerald Journal, p.487
- Ralf Burbach & Tony Royle, Strohmeier, S.Diederichsen, A.(2010), (Eds), Evidence-Based e-HRM? On the way to rigorous and relevant research, Proceedings of the Third European Academic Workshop on electronic Human Resource Management, Bamberg, Germany, May 20-21, CEUR-WS.org, ISSN 1613-0073, Vol. 570, online: CEUR-WS.org/Vol-570/ , pp. 289-306.
- Sanaee, A. Mirzaee .(2008), Designinig a model for evaluating the effectiveness of ehrm (Case Study: Iranian organizations), A. International Journa Of Information Science and Technology - Volume 6, Number 2- 2008
- Strohmeier .S. (2007), “Research in e-HRM: Review and implication”, Human Resurce Management Review 17(1):19-37.
- Shashank Kumar Srivastava .(2010), Shaping Organization with e-HRM, International Journal of Innovation, Management and Technology, Vol. 1, No. 1, April - ISSN: 2010-0248
- Stone, Daniel & Doulebohn, James. (2013), Emerging issues in theory and research on electronic human resource management (eHRM), journal homepage: www.elsevier.com/locate/humres
- Tanya V. Bondarouk & Huub J.M. Ruel. (2008), HRM systems for successful information technology implementation: evidence from three case studies, European Management Journal, 26,pp:153– 165.
- Nihat Erdogmus &, Murat Esen. (2011), An Investigation of the Effects of Technology Readiness on Technology Acceptance in e-HRM, Procedia Social and Behavioral Sciences 24 p. 487–495
- Reiss, Michael. (2003), Mass Personalization: An Internet-enable Strategy for E-HRM, Lehrstuhl fur ABWL und Organisation.
- Yuslizaa My & T, Ramayah. (2012), Determinants of Attitude towards E-HRM: an Empirical Study among HR Professionals. Procedia - Social and Behavioral Sciences, Volume 57, Pages 312-319
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- - Bazarghan, A. (2008), “Introduction to Qualitative and Mixed Research Methods: Common Approaches in Behavioral Sciences,”, Didar publication.
- - Khaki, G. (2003), “Research method with approach to writing dissertation”, Baztab publication.
- Sokaran, O. (2007), “Research Methods in Management, Translation by Mohammad Saebi and Mahmoud Shirazi”, Management Training Center.
- Sarmad, Z; Bazarghan, A and Hejazi, E. (2001), “Research Methods in Behavioral Sciences”, Aghah publication.
- Farsijani, H and Arefnejad, M. (2011), “Ranking of Factors Affecting the Implementation of E-HRM to Achieve World Class,”, The prospect of public administration, V 6.
- Musakhani, M; Maniyan, A; Hasangholipur, T; Mirbaha, A and Abtin A. (2011), “Presentation of a Model for the Development of Human Resource Management in Iranian Government Organizations”, Public Management Research, V 14.
- Houman, H. (1995), “Understanding the scientific method in behavioral sciences”, Samt Publication, V 1.
- Abubakar Allumi Nura & Nor Hasni Osman. (2012), The Proposed Relationship connecting e-HRM adoption,Performance Management System and Effective Decision making in Higher Educational Institutions in Nigeria, European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.18.
- Chamaru De Alwis,A .(2010), The impact of Electronic Human Resource Managementon the role of Human Resource Managemers, E + M EKONOMIE A MANAGEMENT Journal – volume 4- pages 47-61
- Davoodi,Seyd Mehdi& Fartash, Kiarash .(2012), Electronic Human Resource Management: new Avenues Which Leads To Organizational Success, Spectrum: A Journal of Multidisciplinary Research- Vol.1 Issue 2, May 2012, ISSN 2278-0637
- Gueutal, H. G., & Stone, D. L. (Eds.).(2005), The brave new world of eHR: Human resources management in the digital age San Francisco, CA: Jossey-Bass.
- Huub J.M. Ruel & Tanya V. Bondarouk & Mandy Van der Velde. (2007), The contribution of e-HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry, Employee Relations Vol.29 No. 3,pp. 280-291
- Jalilvand Mohammad Reza, Shekarchizadeh Esfahani, Sharif, Samiei, Neda .(2011), Electronic word-of-mouth: challenges and opportunities, Procedia Computer Science 3, 42–46
- Lengnick-Hall, M.L, &Moritz, S. (2003),“The impact of e-HR on the Human Resource Management Function”, Jouranl of Labor Research 24(3): 365-380.
- Liang-Hung Lin .(2011), Electronic human resource management and organizational innovation: the roles of information technology and virtual organizational structure, The International Journal of Human Resource Management, Vol. 22, No. 2, January 2011, 235–257
- Manivannan, S. K.(2013), EMPLOYEE SATISFACTION FOR E-HRM,International Monthly Refereed Journal of Research In Management & Technology9 ISSN-2320-0073 Volume II, April’2013
- Nihat Erdogmus &, Murat Esen. (2011), Attitude towards E-HRM: an empirical study at Philips,Emerald Journal, p.487
- Ralf Burbach & Tony Royle, Strohmeier, S.Diederichsen, A.(2010), (Eds), Evidence-Based e-HRM? On the way to rigorous and relevant research, Proceedings of the Third European Academic Workshop on electronic Human Resource Management, Bamberg, Germany, May 20-21, CEUR-WS.org, ISSN 1613-0073, Vol. 570, online: CEUR-WS.org/Vol-570/ , pp. 289-306.
- Sanaee, A. Mirzaee .(2008), Designinig a model for evaluating the effectiveness of ehrm (Case Study: Iranian organizations), A. International Journa Of Information Science and Technology - Volume 6, Number 2- 2008
- Strohmeier .S. (2007), “Research in e-HRM: Review and implication”, Human Resurce Management Review 17(1):19-37.
- Shashank Kumar Srivastava .(2010), Shaping Organization with e-HRM, International Journal of Innovation, Management and Technology, Vol. 1, No. 1, April - ISSN: 2010-0248
- Stone, Daniel & Doulebohn, James. (2013), Emerging issues in theory and research on electronic human resource management (eHRM), journal homepage: www.elsevier.com/locate/humres
- Tanya V. Bondarouk & Huub J.M. Ruel. (2008), HRM systems for successful information technology implementation: evidence from three case studies, European Management Journal, 26,pp:153– 165.
- Nihat Erdogmus &, Murat Esen. (2011), An Investigation of the Effects of Technology Readiness on Technology Acceptance in e-HRM, Procedia Social and Behavioral Sciences 24 p. 487–495
- Reiss, Michael. (2003), Mass Personalization: An Internet-enable Strategy for E-HRM, Lehrstuhl fur ABWL und Organisation.
- Yuslizaa My & T, Ramayah. (2012), Determinants of Attitude towards E-HRM: an Empirical Study among HR Professionals. Procedia - Social and Behavioral Sciences, Volume 57, Pages 312-319