تأثیر شفافیت سازمانی بر فساد اداری با تأثیرات متقابل اعتماد سازمانی در مراکز درمانی شهرداری تهران
محورهای موضوعی : -مدارک پزشکیحوریه فیض آبادی 1 , سعید علائی 2
1 - مدرس دانشگاه علمی و کاربردی تلاش‌گران اندیشه کاراد، تهران، ایران
2 - کارشناس‌ارشد رشته مدیریت شهری، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
کلید واژه: واژه‌های کلیدی : اعتماد سازمانی, مراکز درمانی شهرداری تهران, فساد اداری, شفافیت سازمانی,
چکیده مقاله :
مقدمه: در دنیای کنونی، سازمان‌ها برای حفظ بقا، به طور پیوسته عملکرد خود را بررسی و بهبود می‌بخشند. بنابراین مطالعه حاضر به بررسی تأثیر شفافیت سازمانی بر کاهش فساد اداری با تأثیرات متقابل اعتماد سازمانی پرداخته که در مراکز درمانی شهرداری تهران پرداخته است. روش پژوهش: این پژوهش، توصیفی و روش گردآوری اطلاعات، پیمایشی است و برای گردآوری اطلاعات، از ابزار پرسشنامه استفاده شده است. روایی پرسشنامه مورد تأیید و پایان آن با توجه به آلفای کرونباخ برای تمامی مؤلفه‌ها قابل قبول است. جامعه آماری این پژوهش، شامل پزشکان و پرستاران مراکز درمانی شهرداری تهران است. برای تعیین حجم نمونه، از فرمول کوکران استفاده شد. روش تحلیل اطلاعات، بهره‌گیری از تکنیک مدل‌سازی معادلات ساختاری و استفاده از نرم‌افزار لیزرل است. یافته‌ها: شفافیت سازمانی، بر کاهش فساد اداری مراکز درمانی شهرداری تهران تأثیر مثبت و معنادار دارد. تایید آماره t = 78/7 - شفافیت سازمانی، بر اعتماد سازمانی مراکز درمانی شهرداری تهران تأثیر مثبت و معنادار دارد. تایید آماره t = 42/6 - اعتماد سازمانی، بر کاهش فساد اداری مراکز درمانی شهرداری تهران تأثیر مثبت و معنادار دارد. تایید آماره t = 54/5 می باشد. نتیجه گیری: نتایج حاصله نشان داد شفافیت بر اعتماد و فساد اداری تأثیرگذار است، اما اعتماد بر کاهش فساد اداری در مراکز درمانی شهرداری تهران تأثیری ندارد. در صورتی که شفافیت در سازمان وجود داشته باشد، می‌توان با این پدیده مقابله کرد.
Introduction: In the current world, organizations continuously improve their performance in order to maintain survival. Therefore, the present study attempts to investigate the effect of organizational transparency on reducing administrative corruption with the interactions of organizational trust in Tehran Municipality health centers. Methods: This research is descriptive and data collection method is a survey and a questionnaire has been used to collect information. Validity of the approved questionnaire and its ending according to Cronbach's alpha are acceptable for all components. The statistical population of this study includes physicians and nurses of Tehran Municipality health centers. The Cochran formula was used to determine the sample size. The method of information analysis is using the structural equation modeling technique and using the LISREL software. Results: Organizational transparency has a positive and significant effect on decreasing administrative corruption in Tehran Municipality centers. Confirmation of t = 78/7 - Organizational Transparency has a positive and significant effect on the organizational trust of Tehran Municipality centers. Confirmation of t = 42/6 - Organizational trust has a positive and significant effect on the reduction of administrative corruption in Tehran Municipality's health centers. Approval is t = 54.5. Conclusion: The results showed that transparency on trust and corruption is effective, but trust in the reduction of administrative corruption in the health centers of Tehran municipality does not affect. If there is transparency in the organization, it can be countered by this phenomenon.
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Kolstad, I. & Wiig, A. Is transparency the key to reducing corruption in resource- rich countries. World Development, 2009; 37(3): 521-532.
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10-Pavel, J. & Ochrana, F. Analysis of the Impact of Transparency, Corruption, Openness in Competition and Tender Procedures on Public Procurement in the Czech Republic. Central European Journal of Public Policy, 2013; 7(2): 114-134.
11-Pourfard, F. & Kosha, M.B. The attitudes of managers and employees of the administrative system features healthy, health promotion office system. Administrative System Development Conference edition 1. 2002; (in Persian).
12-Rabie, A. Long Live Corruption. The Publications of the Ministry of Culture and Islamic Guidance, Edition 3. Iran (in Persian). Raefifpour, F. Development and conflict. The Journal of Company Release, 2005; 1 (2): 1-15. (in Persian).
13-Rawlings, B. Measuring the relationship between organizational transparency and trust. The measurement standard,2007; 8: 425-439.Rousseau, D., Sitkin, S.B. Burt , R.S. & Camerer, C. Not so different after all: across discipline view of trust. Academy of management Review, 1998 ; 23(3): 393-404.
_||_1- Augustine, D. Good practice in corporate governance: Transparency, trust and performance in the microfinance industry. Business & Society, 2012; 170-185. Bac, M. Corruption, connections and transparency: Does a better screen imply a better scene. Public Choice, 2001; 107(1-2): 87-96.
2-Bauhr, M. Resisting Transparency: Corruption, Legitimacy and the Quality of Global Environmental Policies. Global Environmental Politics, 2012; 12 (4): 9-29.
3-Bertot, J. C., Jaeger, P. T. & Grimes , J. Ml. Using IGTs to create a culture of transparency: E-government and social media as openness and anti- corruption tools for societies. Government information quarterly, 2010; 27(3): 264-271.
4-Chander, P.& Wilde, L. Corruption in tax administration. Journal of Public Economics, 1992; 49(3): 333-349. Danaefard, H, & Kousha, M.B. Quantitative research methodology in management: A comprehensive approach. Tehran: Safar. 2008; (in Persian)
5-English, L. Emasculating public accountability in the name of competition. Transformation of state audit in Victoria. Critical Perspectives on Accounting, 2003; 14(1): 51-76.
6-Georgieva, D. A Dutch opinion in catching the corruption: openness, transparency, social control. Retrieved on sept, 14, 2008.Gholipour, A. The effect of servant leadership on organizational trust and empowerment in government agencies. Journal of Public Management, 2010; 1(2): 103-188. Grimmelikhuijsen, S. , Porumbescu, G. , Hong, B. & Im, T. The Effect of Transparency on Trust in Government: A Cross- National Comparative Experiment. 2013; 80-101.
7-Hakhverdian, A. & Mayne, Q. Institutional trust, education and corruption: Amicro- macro interactive approach. The Journal of Politics, 2012; 74(03): 739-750. Khezri, M. Institutional analysis of corruption, The Journal of Strategic Studies, 2005; 29(3): 513-530. (in Persian)
Kolstad, I. & Wiig, A. Is transparency the key to reducing corruption in resource- rich countries. World Development, 2009; 37(3): 521-532.
8-Lewicki, R. McAlliste, D. & Bies , R.J. Trust and distrust: New relationships and realities. Academy of Management Review, 1998; 23(3): 438-458. Lindstedt, C. & Naurin, D. (2010). Transparency against corruption. Gothenburg University.
9-Madanchiuan, A. Chech the status and plans for the fight against corruption in South Korea and Tanzaya. Institute of Imam Khomeini and the Islamic Revolution Research Center. 2001; (In Persian).
10-Pavel, J. & Ochrana, F. Analysis of the Impact of Transparency, Corruption, Openness in Competition and Tender Procedures on Public Procurement in the Czech Republic. Central European Journal of Public Policy, 2013; 7(2): 114-134.
11-Pourfard, F. & Kosha, M.B. The attitudes of managers and employees of the administrative system features healthy, health promotion office system. Administrative System Development Conference edition 1. 2002; (in Persian).
12-Rabie, A. Long Live Corruption. The Publications of the Ministry of Culture and Islamic Guidance, Edition 3. Iran (in Persian). Raefifpour, F. Development and conflict. The Journal of Company Release, 2005; 1 (2): 1-15. (in Persian).
13-Rawlings, B. Measuring the relationship between organizational transparency and trust. The measurement standard,2007; 8: 425-439.Rousseau, D., Sitkin, S.B. Burt , R.S. & Camerer, C. Not so different after all: across discipline view of trust. Academy of management Review, 1998 ; 23(3): 393-404.