بررسی تأثیر همزمان دلبستگی و اعتماد به عنوان میانجی بر رابطه بین فرهنگ سازمانی و رضایت شغلی کارکنان اداره آموزش و پرورش شهرستان شیراز
محورهای موضوعی : آموزش و پرورشعلی محمد احمدی قراچه 1 , علی شجاعی فرد 2
1 - استادیار گروه روانشناسی و علوم تربیتی، دانشگاه پیام نور، تهران، ایران
2 - دانشیار گروه مدیریت، دانشگاه پیام نور، تهران، ایران
کلید واژه: اعتماد, فرهنگ سازمانی, دلبستگی, رضایت شغلی. کارکنان اداره آموزش و پرورش شهرستان شیراز,
چکیده مقاله :
مقدمه و هدف: در دهههای اخیر دلبستگی شغلی و اعتماد یکی از محرک های بهره گیری از سرمایه های انسانی است که سبب پیشی گرفتن از رقبا و بهبود عملکرد سازمان می گردد، بنابراین به منظور ایجاد دلبستگی شغلی و اعتماد کارکنان می بایست به دنبال ارائه ی طرح و سیاست هایی بود که بتواند به وسیله آن استعدادها و مهارت ها را جذب و توانایی های مورد نیاز برای رشد و ثبات را در سازمان نگه دارد. هدف از تحقیق حاضر بررسی تأثیر همزمان دلبستگی و اعتماد به عنوان میانجی بر رابطه بین فرهنگ سازمانی و رضایت شغلی کارکنان اداره آموزش و پرورش شهرستان شیراز بود. روش شناسی پژوهش: روش پژوهش توصیفی از نوع همبستگی بود. جامعه آماری شامل 1100 نفر از کارکنان آموزش و پرورش شهرستان شیراز بود که بر اساس جدول مورگان تعداد 280 نفر به عنوان نمونه آماری در نظر گرفته شدند. ابزار گردآوری داده‌ها شامل پرسشنامه های اعتماد سازمانی کاناواتاناچی و یو (2002)، فرهنگ سازمانی دنیسون (2000)، رضایت شغلی مینه سوتا (1997) و دلبستگی شغلی شافلی (2015) بود. برای تجزیه و تحلیل داده ها و آزمون فرضیه ها از روش تحلیل مسیر استفاده شد. یافته ها: یافته های تحقیق حاکی از آن است که فرهنگ سازمانی بر دلبستگی تأثیر مستقیم دارد، فرهنگ سازمانی بر اعتماد سازمانی تأثیری نداشته است، دلبستگی شغلی بر رضایت شغلی تأثیر مستقیم داشته و اعتماد بر رضایت شغلی تأثیر مستقیم داشته است همچنین فرهنگ سازمانی بر رضایت شغلی تأثیر مستقیم دارد، و در زمینه اثرات غیرمستقیم، فرهنگ سازمانی بر رضایت شغلی با نقش واسطه ای دلبستگی اثر غیرمستقیم و معنادار دارند، اما با نقش واسطه ای اعتماد رابطه معناداری مشاهده نشد. بحث و نتیجه گیری: به نظر میرسد جهت بهبود فرهنگ سازمانی و رضایت شغلی کارکنان میتوان از وجود همزمان دلبستگی و اعتماد به عنوان میانجی در بین کارکنان استفاده نمود.
Introduction: In recent decades, job attachment and trust is one of the motivations for using human capital that leads to competitors and improve the performance of the organization, so in order to create job attachment and employee trust should be sought. It was the presentation of plans and policies by which it could absorb the talents and skills and maintain the capabilities needed for growth and stability in the organization. The purpose of this study was to investigate the simultaneous effect of attachment and trust as a mediator on the relationship between organizational culture and job satisfaction of employees of the Department of Education in Shiraz city. research methodology: The research method was descriptive-correlational. The statistical population included 1100 education staff of Shiraz city, which according to Morgan table, 280 people were considered as a statistical sample. Data collection tools included Kanawatanachi and Yu (2002) Organizational Trust Questionnaire, Denison's Organizational Culture (2000), Minnesota Job Satisfaction (1997) and Shuffle Job Attachment (2015). Path analysis method was used to analyze the data and test the hypotheses. Findings: The research findings indicate that organizational culture has a direct effect on attachment, organizational culture has no effect on organizational trust, job attachment has a direct effect on job satisfaction and trust has a direct effect on job satisfaction. Job satisfaction has a direct effect, and in the field of indirect effects, organizational culture has an indirect and significant effect on job satisfaction with the mediating role of attachment, but no significant relationship was observed with the mediating role of trust. Conclusion: It seems that in order to improve the organizational culture and job satisfaction of employees, the simultaneous existence of attachment and trust can be used as a mediator among employees.
Atindanbila‚ Samuel .(2012). The Relationship between personality traits and Sorvivors Organizational Commitment following Layoffs in Selected Organisations in Ghana . Journal of Applid psychology. Vol. 88, ho 2, pp 255-296.
Alwani, Seyed Mehdi .(2019). Management of Organizational Behavior. Author: Paul Hershey and Kenneth H. Blanchard. Tehran. University Jihad Publications. fourth edition. ]in persian[
Abtahi, Seyed Hossein .(2019). Human resources management . Third Edition, Tehran, Management Research and Training Institute Publications. ]in persian[
Bonisi, Prinaz. (2018). The role of organizational culture on commitment and job attachment of human resources through mediation. ]in persian[
Brown,Steven P. (2017). Job involvement. Encyclopedia of Industrial and Organizational Psychology. Thusand Oaks: Sage Publications.
Daft, Richard Al. (2021). Fundamentals of Organization Theory and Design, translated by Seyed Mohammad Aarabi and Ali Parsaian, Tehran, Cultural Research Office Publishing.
Ebrahimi, Seyed Abbas., Mohammadi Fateh, Asghar., And Hajipour, Ebrahim. (1391). Investigating the role of trust in sharing the job knowledge of Tarbiat Modares University staff. Journal of Management - Military, No. 2, p. 135 . ]in persian[
Frotan, Ali. (2011). Investigating the Relationship between the Structures of Five Personality Factors and Organizational Commitment in Middle School and High School Teachers in West Islamabad. Master Thesis, Faculty of Educational Sciences and Psychology, University of Isfahan.
Haghighi, Mohammad Ali .(2019). Management of Organizational Behavior. Tehran. Cashmere Publications.]in persian[
Heidari, Dariush. (2011). The study of the relationship between job attachment, job satisfaction and organizational commitment with job performance and job desire among teachers and managers of Lamerd city. Master Thesis in Industrial Psychology. Arsanjan Azad University.]in persian[
Islamieh, Fatemeh, Mohammad Davoodi Amir Hossein .(2014). Assessing the level of professional competencies and skills of primary school principals and its relationship with teachers' job commitment and attachment, Quarterly Journal of Education and Evaluation, 21, 116-103. ]in persian[
Jain, A. K. (2016). The mediating role of job satisfaction in the relationship of vertical trust and distributed leadership in health care context. Journal of Modelling in Management, 11(2), 722-738.
Khalilnejad, Shahram, Golmohammadi, Emad, Moradzadeh Somari, Sepideh .(2018). The Impact of Organizational Trust on Employee Satisfaction with the Role of Knowledge Sharing, Journal of Human Resource Management Development and Support, Volume 97, Number 48. ]in persian[
Martin، H. (2002). Job satisfaction، organizational commitment، turnover intention، and turnover: Path analyses based on meta-analytic findings. Personnel Psychology، ۴۶،۲۵۹-۲۹۳٫
Maynihan, Donald., Sanjay K. (2017). Finding workable levers over work motivation, Journal ofadministration and society,39, 29-43.
Ardalan, Mohammad Reza .(2018). Investigating the relationship between organizational culture and individual-organization unity in public universities in the west of the country, unpublished doctoral dissertation, University of Isfahan, Faculty of Educational Sciences and Psychology. ]in persian[
Park, J. G., Lee. J. (2013). Knowledge sharing in information systems development projects: Explicating the role of dependence and trust. International Journal of Project Management, http://dx.doi.org/10.1016/j.ijproman.2013.02.004.
Ruhan، A & et.al. (2009). A study on relationship between organizational intelligence quotient and firm performance- A comparison study between Japan and China. Tokyo Institute of Technology.
Rutten, W. Blaas-Franken, J. Martin, H. (2016). The impact of (low) trust on knowledge sharing", Journal of Knowledge Management, 20(2), 199-214.
Soleimangoli, Akbar, Dolati, Ali Akbar, Amin Beidakhti, Ali Akbar .(2016). The Relationship between Organizational Culture and Teacher Commitment and Job Satisfaction, International Conference on Management and Economics in Qaram 21. ]in persian[
Sharifi, S., Salimi, Gh.A., Ahmadi, A. (2010). A survey relationship of personality characteristics with organizational commitment in managers and teachers of primarity, Guidance and high schools of Khonsar city. Quarterly Journal of new Approaches in Educational Administration, N 4 (1), pp 81-106. ]in persian[
Seyed Javadin, Seyed Reza, Fayyazi, Marjan, Baluchi, Hossein. (2014). Investigating the effect of psychological capital on the quality of services provided to customers by counter employees mediated by organizational commitment, Public Management Quarterly, 7 (2): 277-302. ]in persian[
Shayan, Nasram .(2011). Investigating the Relationship between Personality Traits and Organizational Commitment with Job Performance of Government Employees in Damghan. Master Thesis of Shahid Beheshti University. ]in persian[
Soltani, Iraj, Aghajani, Ebrahim, Seifi, Mohsen. (2018). The role of organizational trust in improving employee performance and job satisfaction in Hormozgan Steel Company, the second international conference on modern research in management, economics and accounting. ]in persian[
Shoghi, Behzad; Haj Fath Ali, Abbas. (2013). The mediating effect of organizational culture on the relationship between managers' leadership style and employee creativity, No. 173. ]in persian[
Seif, Mohammad Hassan Rastegar, Ahmad. Tajoran, Marzieh. (2016). Causal model of the relationship between organizational justice and job attachment with emphasis on the mediating role of organizational trust and job values of physical education teachers in Shiraz, Contemporary Research in Sports Management, 7 (13): 43-52.
Shams, Shahabuddin, Esfandiari Moghadam, Amir Timur .(2015). Relationship between different dimensions of organizational trust and job satisfaction of employees, Quarterly Journal of Management Studies, 23 (77): 171-185. ]in persian[
Spector, P. E. (2018). Development of the work locus of control scale, Journal of Organizational Psychological.
Schaufeli W, Salanova M, Gonzalez Roma V & Bakker A. (2012). The measurement of engagement and burnout: a confirmative analytic approach. Journal of Happiness Studies 2002; 3(1): 71-92.
Vohra, N. (2010). Influence of positive characteristics on organizational commitment and job satisfaction of India middle manager submitted . journal of psychology for publication. Available from: http://www.iimcal.ac.in/res/upd.Accessed Ague 24 2010.
_||_