The operational plan converts dream and imagination to a reality; in fact, it is anassured way to achieve organizational perspectives. The present study aimsto identify the performance indicators and to investigate the relationship between the operational performances of industrial manufacturing companies in terms of innovation, quality, productivity and efficiency. A researcher-made questionnaire has been used to evaluate operational performance and its indicators. This questionnaire has been allocated to the experts of the company which produces utility gas meters. Data analysis was performed by Pearson correlation and One Sample T-Test and the Amos software. The research findings show that operational performance emphasized on efficiency, productivity, effectiveness and future benefits of the organization and plays an important role in identification of innovation, quality, productivity and efficiency indicators and promotion of goals and improvement of organizational activities. تفاصيل المقالة

Nowadays, with the presence of technology in the human life, organizational levels have received a lot of changes which affected the operational aspects and the organizational structures from traditional to modern. Therefore, this study investigated the role of technology management to predict operational performance as the most important sources for gaining competitive advantages. It aimed to identify the indicators and investigate the relationship between technology management and operational performance. Two researcher-made questionnaires were used in order to assess operational performance and technology management. These questionnaires have been allocated to the experts of the company which produces utility gas meters. Data analysis was performed using Pearson correlation and One Sample T-Test with the Amos software. The research findings showed that technology management has the power to predict the operating performance of the company. It means the improvement in technology management leads to better and higher operational performance. تفاصيل المقالة