فهرس المقالات shabnam mohammadi المقاله 1 - Robust Optimization and Confidence Interval DEA for Efficiency Evaluation with Intervals Case Study: Evaluating CRM Units in a Call Center in Tehran Shabnam Mohammadi Mohammad Jafar Tarokh Emran Mohammdi International Journal of Data Envelopment Analysis , العدد 1 , السنة 5 , زمستان 2017