پیش بینی عملکرد کارکنان بر اساس معنویت در محیط کار و حمایت سازمانی
الموضوعات :حمید شفیع زاده 1 , مهدی گیلا 2
1 - دانشیارگروه مدیریت آموزشی، واحد گرمسار، دانشگاه آزاد اسلامی، گرمسار، ایران
2 - دانشجوی کارشناسی ارشد مدیریت آموزشی، دانشگاه آزاد اسلامی، گرمسار، ایران
الکلمات المفتاحية: عملکرد کارکنان, معنویت در محیط کار, حمایت سازمانی,
ملخص المقالة :
امروزه بسیاری از سازمان ها به ویژه آموزش و پرورش به دنبال بهبود عملکرد هستند. با توجه به تقاضای زیاد محصولات و خدمات سازمان ها و نیز تغییرات محیطی فراوان، نه تنها محصولات و چگونگی عرضة آن اهمیت دارد، بلکه به کاربردن ابزار و اقدام های مناسب با اهداف سازمان در قبال منابع انسانی و اهداف سازمانی و عملکردی مانند تحقق مأموریت های سازمانی و چشم اندازهای سازمان نمود بیشتری یافته است. از این رو توجه به عوامل انسانی در راستای برآورده کردن اهداف و مأموریت های سازمانی اهمیت بیشتری پیدا کرده است. در این پژوهش پیش بینی عملکرد کارکنان بر اساس معنویت در محیط کار و حمایت سازمانی مورد ارزیابی قرار گرفته است. در این راستا برای جمع آوری اطلاعات مورد نیاز پرسش نامه پژوهش در اختیار 89نفر از کارکنان آموزش و پرورش شهرستان پاکدشت که به روش تصادفی ساده انتخاب شده اند، قرار داده شد. برای بررسی رابطه بین متغیرها از روش تحلیل رگرسیونی و همبستگی استفاده شد که نتایج آن نشان داد که بهبود شاخص های حمایت سازمانی و معنویت در محیط کار باعث بهبود عملکرد سازمانی کارکنان می گردد؛ ضمنا نقش میانجی معنویت در محیط کار در رابطه بین حمایت سازمانی و عملکرد نیز تأیید شد. همچنین نتایج تحلیل کواریانس نشان داد که ویژگی های دموگرافیک کارکنان بر عملکرد سازمانی آنان تأثیرگذار نیست.
Afjeh, S. A. A., Dehghanan, H., & Mefakheri, F. (2016), The Effect of Organizational Support, Empowerment and Organizational Citizenship Behavior on Job Performance. Human Resource Management Researches, 5(3), Pages 47-23, (In Persian).
Akhilendra K. S., & Sadhana S. (2013), Perceived Organizational Support and Organizational CitizenshipBehavior: The Mediating Role of Personality. Journal of the Indian Academy of Applied Psychology. 39(1), 117-125.
Allen, D. G., Shore L. M., & Griffen R. W. (2003), The Role of Perceived Organizational Support and Supportive Human Resources Practices in the Turnover Process. Journal of Management, 29(1), 99-118.
Chiang, Ch. F., & Tsung-Sheng, H. (2012), The Impacts of Perceived Organizational Support and Psychological Empowerment on Job Performance: The Mediating Effects of Organizational Citizenship Behavior. International Journal of Hospitality Management, 31, 180-190.
Dadabhay, M. (2015), The Mediating Role of Workplace Spirituality on Perceptions of Transformational Leadership, Organizational Commitment and Employee Job Satisfaction within a Sample of South African Muslim School teachers. Industrial/Organizational Psychology.
Dawley, D., Houghton, J. D., & Bucklew, N. S. (2010), Perceived Organizational Support and Turnover Intention: The Mediating Effects of Personal Sacrifice and Job Fit. Journal of Social Psychology, 150(3), 238-257.
Doaee, H., & Bardjali Leo, Sh. (2010), Investigating the Relationship between Perceived Organizational Support and Organizational Commitment and the Purpose of Abandoning the Service. Quarterly Journal of Public Administration Outlook, 3, 77-63, (In Persian).
Duchon, D. W., & Poloman, T. (2014), The Present State of Workplace Spirituality: A literature Review Considering Context, Theory, and Measurement/Assessment. The Present State of Workplace Spirituality, 12-16.
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001), Reciprocation of Perceived Organizational Support. Journal of Applied Psychology, 86, 42-51.
Farhangi, A. A. (2006), Spirituality in the Workplace and its Role in Improving Organizational Citizenship Behavior. Journal of Management Culture, 4(13), 9-17, (In Persian).
Fatahi, M. (2006), Spirituality in Work. Journal of Management Culture, 4(13), 19-25, (In Persian).
Fry, L. W. (2013), Toward a Theory of Spiritual Leadership, The Leadership Quarterly, 14, 693-727
Ghasemi, H. (2016), The Study of the Role of Organizational Commitment Adjustment on the Relationship between Spirituality in Work and Organizational Citizenship Behavior, Master's Thesis, Mashhad: Islamic Azad University, (In Persian).
Heaton, D. P., Schmidt-Wilk, J., & Travis, F. (2004), Constructs, Methods, and Measuring for Researching Spirituality in Organizations", Journal of Organizational Change Management, 17(1), 62-82.
Khanifar, H., Jandaghi, Gh., & Shojaie, S. (2010), Organizational Consideration between Spirituality and Professional Commitment, Journal of Sciences, 12(4), 558-571.
Kinjerski, V. M., & Skrypnek, B. J. (2004), Defining Spirit at Work: Finding Common Ground. Journal of Organizational Change Management, 17(1), 26-42.
Marques, J., Dhiman, S., & King, R.(2007), Spirituality in the Workplace: What it is, Why it Matters, How to Make it Work for You, Personhood Press.
Milliman, J., Czaplewski, A. J., & Ferguson, J. (2003), Workplace Spirituality and Employee Work Attitudes, an Exploratory Empirical Assessment. Journal of Organizational Change Management, 16(4), 426-447.
Mirspasi, N., Memarzadeh, Gh., & Ganbari, M. (2011), The Relationship between Organizational Citizenship Behavior and Job Performance of Municipal Employees. Shahriariyah Journal, 100104-93, (In Persian).
Shen, Y., Yuan, D., Zhang, H., Yang, D., Zhang, J., & Zhang Q. (2009), The Impacts of Perceived Organizational Support and Perceived External Prestige on Organizational Citizenship Behavior: Organizational Identification as Mediator and Need for Self-esteem as Moderator. 41(12), 1215-1227.
Soltani, I., Sirih Esfestani, R., & Abbasi, H. (2013), The Role of Mediator of Organizational Citizenship Behavior in the Effect of Perceived Organizational Support and Psychological Empowerment on Job Performance. Management Studies (Improvement and Evolution), 70, 229-209, (In Persian).
Wang, J., & Keung, Ch. W. (2013), Understanding Organizational Citizenship Behavior from a Cultural Perspective: An Empirical Study within the Context of Hotels in Mainland China. International Journal of Hospitality Management, 30(4), 845-854.
_||_Afjeh, S. A. A., Dehghanan, H., & Mefakheri, F. (2016), The Effect of Organizational Support, Empowerment and Organizational Citizenship Behavior on Job Performance. Human Resource Management Researches, 5(3), Pages 47-23, (In Persian).
Akhilendra K. S., & Sadhana S. (2013), Perceived Organizational Support and Organizational CitizenshipBehavior: The Mediating Role of Personality. Journal of the Indian Academy of Applied Psychology. 39(1), 117-125.
Allen, D. G., Shore L. M., & Griffen R. W. (2003), The Role of Perceived Organizational Support and Supportive Human Resources Practices in the Turnover Process. Journal of Management, 29(1), 99-118.
Chiang, Ch. F., & Tsung-Sheng, H. (2012), The Impacts of Perceived Organizational Support and Psychological Empowerment on Job Performance: The Mediating Effects of Organizational Citizenship Behavior. International Journal of Hospitality Management, 31, 180-190.
Dadabhay, M. (2015), The Mediating Role of Workplace Spirituality on Perceptions of Transformational Leadership, Organizational Commitment and Employee Job Satisfaction within a Sample of South African Muslim School teachers. Industrial/Organizational Psychology.
Dawley, D., Houghton, J. D., & Bucklew, N. S. (2010), Perceived Organizational Support and Turnover Intention: The Mediating Effects of Personal Sacrifice and Job Fit. Journal of Social Psychology, 150(3), 238-257.
Doaee, H., & Bardjali Leo, Sh. (2010), Investigating the Relationship between Perceived Organizational Support and Organizational Commitment and the Purpose of Abandoning the Service. Quarterly Journal of Public Administration Outlook, 3, 77-63, (In Persian).
Duchon, D. W., & Poloman, T. (2014), The Present State of Workplace Spirituality: A literature Review Considering Context, Theory, and Measurement/Assessment. The Present State of Workplace Spirituality, 12-16.
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001), Reciprocation of Perceived Organizational Support. Journal of Applied Psychology, 86, 42-51.
Farhangi, A. A. (2006), Spirituality in the Workplace and its Role in Improving Organizational Citizenship Behavior. Journal of Management Culture, 4(13), 9-17, (In Persian).
Fatahi, M. (2006), Spirituality in Work. Journal of Management Culture, 4(13), 19-25, (In Persian).
Fry, L. W. (2013), Toward a Theory of Spiritual Leadership, The Leadership Quarterly, 14, 693-727
Ghasemi, H. (2016), The Study of the Role of Organizational Commitment Adjustment on the Relationship between Spirituality in Work and Organizational Citizenship Behavior, Master's Thesis, Mashhad: Islamic Azad University, (In Persian).
Heaton, D. P., Schmidt-Wilk, J., & Travis, F. (2004), Constructs, Methods, and Measuring for Researching Spirituality in Organizations", Journal of Organizational Change Management, 17(1), 62-82.
Khanifar, H., Jandaghi, Gh., & Shojaie, S. (2010), Organizational Consideration between Spirituality and Professional Commitment, Journal of Sciences, 12(4), 558-571.
Kinjerski, V. M., & Skrypnek, B. J. (2004), Defining Spirit at Work: Finding Common Ground. Journal of Organizational Change Management, 17(1), 26-42.
Marques, J., Dhiman, S., & King, R.(2007), Spirituality in the Workplace: What it is, Why it Matters, How to Make it Work for You, Personhood Press.
Milliman, J., Czaplewski, A. J., & Ferguson, J. (2003), Workplace Spirituality and Employee Work Attitudes, an Exploratory Empirical Assessment. Journal of Organizational Change Management, 16(4), 426-447.
Mirspasi, N., Memarzadeh, Gh., & Ganbari, M. (2011), The Relationship between Organizational Citizenship Behavior and Job Performance of Municipal Employees. Shahriariyah Journal, 100104-93, (In Persian).
Shen, Y., Yuan, D., Zhang, H., Yang, D., Zhang, J., & Zhang Q. (2009), The Impacts of Perceived Organizational Support and Perceived External Prestige on Organizational Citizenship Behavior: Organizational Identification as Mediator and Need for Self-esteem as Moderator. 41(12), 1215-1227.
Soltani, I., Sirih Esfestani, R., & Abbasi, H. (2013), The Role of Mediator of Organizational Citizenship Behavior in the Effect of Perceived Organizational Support and Psychological Empowerment on Job Performance. Management Studies (Improvement and Evolution), 70, 229-209, (In Persian).
Wang, J., & Keung, Ch. W. (2013), Understanding Organizational Citizenship Behavior from a Cultural Perspective: An Empirical Study within the Context of Hotels in Mainland China. International Journal of Hospitality Management, 30(4), 845-854.
