ارائه مدل و بررسی عوامل مؤثر بر مشارکت کارکنان در استانداری اصفهان با رویکرد دلفی فازی
الموضوعات :محسن اسماعیلیان 1 , حمید تابلی 2 , مهدی یداللهی 3
1 - دانشجوی دکتری گروه مدیریت دولتی ، دانشگاه پیام نور ، تهران، ایران
2 - دانشیارگروه مدیریت دولتی،دانشگاه پیام نور، تهران،ایران
3 - استادیارگروه مدیریت دولتی، دانشگاه پیام نور تهران ، ایران
الکلمات المفتاحية: مشارک کارکنان, منابع انسانی, مشارکت سازمانی, دلفی فازی, مدلسازی معادلات ساختاری,
ملخص المقالة :
سازمان¬ها به منظور دستيابي به اهداف خود، نيازمند عوامل متعددي مي¬باشند كه يكي از مهم¬ترين آنها، وجود مشاركت سازمانی است. استانداری اصفهان نیز در راستای انجام مأموریت سازمانی خود تلاش می¬کند با برنامه محوری و جلب مشارکت کارکنان و بهره¬گیری از نظرات و پیشنهادهای آنها نسبت به ارائۀ خدمات با کیفیت اقدام نماید. تحقیق حاضر با هدف ارائۀ مدل افزایش مشارکت کارکنان در استانداری اصفهان انجام گردیده و برای این منظور، 54 عامل تأثیرگذار بر مشارکت کارکنان -از طریق بررسی ادبیات تحقیق- استخراج شده است. جامعۀ تحقیق مورد نظر متشکل از کلیه کارکنان و مدیران استانداری اصفهان بوده و 21 نفر که عبارت از مدیران ارشد سازمان بودند، به عنوان نمونه در دسترس انتخاب شده و با استفاده از روش دلفی فازی، نظرات آنها مورد بررسی قرار گرفته است. عوامل نهایی- با استفاده از کدگذاری- در 7 بعد رهبری، رضایت شغلی، ارزیابی عملکرد، هدف¬گذاری و سیاست¬گذاری شفاف، فرهنگ سازمانی، اقدامات منابع انسانی و ساختار سازمانی طبقه¬بندی شده‌اند و ارتباط آنها با استفاده از روش دیمتل، ترسیم و مدل مفهومی تحقیق ارائه شده که با استفاده از روش مدلسازی معادلات ساختاری به بررسی کمی مدل و فرضیات تحقیق با نظرسنجی از 82 نفر از کارشناسان پرداخته شده است. نتایج به دست آمده نشان می‌دهد که بین رهبری و اقدامات منابع انسانی؛ رهبری و ساختار سازمانی؛ ساختار سازمانی و هدف¬گذاری و سیاست¬گذاری؛ اقدامات منابع انسانی و فرهنگ سازمانی؛ فرهنگ سازمانی و ارزیابی عملکرد؛ هدف¬گذاری و سیاست¬گذاری و اریابی عملکرد؛ ارزیابی عملکرد و رضایت شغلی؛ رضایت شغلی و مشارکت کارکنان رابطه مثبت و معنی¬داری وجود دارد.
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