ارائه الگوی مدیریت هوشمند مبتنی بر بهبود بخشی به عملکرد رفتاری سازمان در شرکت آب و فاضلاب استان تهران
الموضوعات :
ناصر حجازی
1
,
مجید جهانگیرفرد
2
,
امیر میاندرق
3
1 - دانشجوی دکترای گروه مدیریت، واحد فیروزکوه، دانشگاه آزاد اسلامی، فیروزکوه، ایران
2 - استادیار، گروه مدیریت، واحد فیروزکوه، دانشگاه آزاد اسلامی، فیروزکوه، ایران
3 - استادیار، گروه ریاضی، واحد فیروزکوه، دانشگاه آزاد اسلامی، فیروزکوه، ایران
الکلمات المفتاحية: سازمان هوشمند, هوشمندی سازمانی, شرکت آبفای استان تهران, عملکرد رفتاری سازمان,
ملخص المقالة :
هدف از این مقاله شناسایی ابعاد و مولفه های مدیریت هوشمند مبتنی بر بهبود بخشی به عملکرد رفتاری در شرکت آبفای استان تهران می باشد.پژوهش دارای رویکردی کیفی است و مصاحبه با خبرگان روش اصلی گردآوری داده های تحقیق است که از تحلیل های کیفی مانند تحلیل تم و کدگذاری و دسته بندی مفاهیم مشابه استفاده شده است. بر اساس جمع بندی مصاحبه های انجام شده و حذف توصیفات و گزاره های مشابه تحلیل محتوای کیفی و کد گذاری روی گزاره ها انجام گرفت که 6 بعد اصلی،12مولفه ،52 شاخص شناسایی شد.که در فاز اعتبارسنجی ، پرسشنامه خبرگان به منظور ارتباط ابعاد ، مولفه ها و شاخص ها مورد ارزیابی قرار گرفت و برای ارزیابی اعتبار مدل از آزمون تی تک نمونه ای استفاده شد و نتایج حاکی از آن است که با اطمینان 99 درصد ،ابعاد مدیریت هوشمند مبتنی بر بهبود بخشی به عملکرد رفتاری سازمان با مولفه های متناظرشان مرتبط و متناسب هستند.
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