تبیین و ارزیابی رفتار شهروندی زیست محیطی و اثرات آن بر توسعه گردشگری با نقش میانجی برندسازی شهری (مورد کاوری: شهر تهران)

الموضوعات :

مجید احمدی ¹ , علیرضا روستا ² , زهرا قره داغی ³

1 - دکتری تخصصی، گروه مدیریت، واحد شهرقدس، دانشگاه آزاد اسلامی، تهران، ایران
2 - استادیار، گروه مدیریت، واحد شهر قدس، دانشگاه آزاد اسلامی،تهران، ایران
3 - گروه مدیریت، واحد بینالملل کیش، دانشگاه آزاد اسلامی، جزیره کیش، ایران

تاريخ الإرسال : 25 الإثنين , شوال, 1444 تاريخ التأكيد : 06 الثلاثاء , صفر, 1445 تاريخ الإصدار : 20 الإثنين , شوال, 1445

الکلمات المفتاحية: برندسازی شهری, بازاریابی داخلی, تصویر شهر, بازاریابی شهری, توسعه گردشگری شهری,

ملخص المقالة :

امروزه توسعه گردشگری در مقاصد مختلف از اهداف راهبردی و مهم تلقی می‌شود و دارای اثرات مثبت بسیاری است. از این رو کشورهایی که از توانایی‌های بالقوه‌ای در این زمینه بهره‌مند هستند، تلاش مستمری دارند تا با برندسازی سهم مناسبی از بازارهای گردشگری را به خود اختصاص دهند. هدف از پژوهش تبیین ارزیابی بازاریابی داخلی و رفتار شهروندی زیست‌محیطی بر توسعه گردشگری شهری با نقش میانجی برندسازی شهری بوده است. روش تحقیق از جهت هدف، کاربردی و بر طبق شیوه گردآوری داده‌‌ها، توصیفی از نوع همبستگی است. جامعه آماری پژوهش شامل شهروندان استان تهران در سال 1402 است که به مناطق شمال، جنوب، غرب، شرق و مرکز تقسیم شدند. با استفاده از فرمول کوکران تعداد 384 نفر به عنوان نمونه انتخاب شده و 420 پرسش‌‌نامه به روش نمونه‌‌گیری در دسترس توزیع و تعداد 403 پرسش‌‌نامه جمع‌‌آوری گردیده است. پایایی پرسش‌‌نامه با محاسبه ضریب آلفای کرونباخ مورد سنجش قرار گرفته که به میزان 804/0 بوده است. داده‌‌ها با استفاده از مدل‌‌یابی معادلات ساختاری و توسط نرم‌‌افزار Smart-PLS تجزیه‌و‌تحلیل شدند. یافته‌ها حاکی از آن است که بازاریابی داخلی، بازاریابی شهری، تصویر شهر و رفتار شهروندی زیست‌محیطی بر برندسازی شهری اثرگذار بوده است. همچنین برندسازی شهری بر توسعه گردشگری شهری تاثیر معنی‌داری دارد. بنابراین در این پژوهش برندسازی شهری بر توسعه گردشگری شهری با آماره (931/8) بیشترین تاثیر و رفتار شهروندی زیست‌محیطی بر برندسازی شهری با آماره (570/3) کمترین تاثیر را داشته است.

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