تاثیر شیوه های مدیریت منابع انسانی مبتنی بر دانش و اشتراک دانش بر عملکرد نوآورانه با نقش میانجی سرمایه اجتماعی
الموضوعات :
1 - مربی، گروه حسابداری، واحد ارس، دانشگاه آزاد اسلامی، هادیشهر، ايران.
الکلمات المفتاحية: شیوه های مدیریت منابع انسانی مبتنی بر دانش اشتراک دانش عملکرد نوآورانه سرمایه اجتماعی ,
ملخص المقالة :
هدف اصلی تحقیق حاضر تاثیر شیوه های مدیریت منابع انسانی مبتنی بر دانش، اشتراک دانش بر عملکرد نوآورانه با نقش میانجی سرمایه اجتماعی در گمرک ایران می‌باشد. تحقیق حاضر از نظر هدف تحقیقی کاربردی است. همچنین در این پژوهش به توصیف و مطالعه آنچه که هست می‌پردازیم بنابراین تحقیقی توصیفی محسوب میگردد. از سویی چون محقق در شرایط زندگی واقعی یک سازمان حضور پیدا کرده است در واقع این پژوهش در زمره مطالعات میدانی قرار دارد. جامعه آماری پژوهش حاضر کلیه ی کارکنان سازمان گمرک جمهوری اسلامی ایران می باشند که بر اساس آمار دریافتی از سازمان 5000 نفر می باشند. با توجه به محدود بودن جامعه آماری، نمونه آماری با استفاده از جدول مورگان 357 نفر بدست آمد. و برای نمونه گیری از روش نمونه گیری تصادفی ساده استفاده شد.برای جمع آوری داده‌ها از پرسشنامه‌های استاندارد استفاده گردید. که از روایی و پایایی قابل قبول برخوردارند. برای تجزیه و تحلیل داده‌های جمع آوری شده توسط پرسشنامه‌های تحقیق از مدل‌سازی معادلات ساختاری (SEM) با رویکرد حداقل مربعات جزئی (PLS) به وسیله‌ی نرم افزار Smart PLS2 استفاده گردید. نتایج آزمون فرضیات نشان میدهد: شیوه های مدیریت منابع انسانی مبتنی بر دانش بر سرمایه اجتماعی تاثیر دارد، سرمایه اجتماعی بر اشتراک دانش تاثیر دارد، اشتراک گذاری دانش بر عملکرد نوآورانه تاثیر دارد، شیوه های مدیریت منابع انسانی مبتنی بر دانش بر اشتراک دانش با نقش میانجی سرمایه اجتماعی تاثیر دارد،سرمایه اجتماعی بر عملکرد نوآورانه با نقش میانجی اشتراک گذاری دانش تاثیر دارد.
المصادر:
Adler , PauL .S , and Seok-woo kwon , (2002) , “Social Capital: Prospects for a new Concept “ ,
Academy of management Review , Vol. 27, No.1 , pp. 17-40.
Akhavan, P., Amiran, H., Rahimi, A. (2014). An applied model of employee knowledge sharing and its
comparison in research and production centers, Human Resources Management Research, Year
6, Issue 4 (18th issue) . [In Persian]
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Aklamanu, A., Degbey, W.Y., Tarba, S.Y., (2016). The role of HRM and social capital configuration
for knowledge sharing in post-M&A integration: a framework for future empirical investigation.
Int. J. Hum. Resour. Manag. 27 (22), 2790–2822.
Alini, M. (2019). Social Capital in Islamic Teachings, Bostan Kebat Publishing, Second Edition. [In
Persian]
Andrawina, L., & Govindaraju, R. (2009). Knowledge sharing capability, absorptive capacity, and
innovation capability: an empirical study of Indonesia's information and communication
technology industry. Journal of ICT, 8, 85-102.
Barney, J. B. (1995). Looking inside for competitive advantage. The Academy of Management
Executive, 9(4), 49-61.
Caputo, A., & Cillo, V. (2019). Knowledge management practices and innovation performance: A
study in healthcare organizations. Health Services Management Research, 32(3), 128-137.
Chang, C. H., & Chuang, S. H. (2011). Social capital and customer knowledge creation: The role of
social capital in the creation of customer knowledge. Industrial Marketing Management, 40(5),
892-903.
Chen, L., Zheng, W., Yang, B., & Bai, S. (2016). Transformational leadership, social capital &
organizational innovation. Leadership & Organization Development Journal, 37(7), 843-859
Cheong, Ricky K.F & Tsui, Eric,(2010). “the roles and values of personal knowledge management: an
exploratory study”, the journal of information and knowledge management systems, Vol.40 No.
2, p 206
Cohen, A., & Lichtenstein, Y. (2010). The role of HR managers in building social capital in
organizations. International Journal of Human Resource Management, 21(8), 1261-1279.
Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology,
94, S95-S120.
Dalvand, V. Moshabaki, A. & Karampour, A. (2015). The impact of innovation capabilities on export
performance of firms. Applied mathematics in Engineering, Management and Technology, 3(2),
295-308.
Dhana, D., & Sadeghi, A. (2020). Enhancing innovation performance through social capital and human
resource management practices. Journal of Business Research, 109, 223-234.
Frederiksen, L., & Nørgaard, A. (2017). Innovation performance: a survey of innovation performance
measurement in the public sector. Public Management Review, 19(1), 1-20.
Gemar, A. (2021). Social capital networks in sports spectatorship and participation, International
Review for the Sociology of Sport, 56(4): 514-536.
Han, S. H., Yoon, S. W., & Chae, C. (2022). Building social capital and learning relationships through
knowledge sharing: A social network approach of management students’ cases. Journal of
Knowledge Management.
Heidari, E., Seyed Kalali, N., Shariati, N. (2011). Organizational virtue and social capital: The
mediating role of organizational commitment and the moderating role of spiritual intelligence,
Social Capital Management, 9(4), 617-637. [In Persian]
Hoof, Van den, Bart, & Do Ridder, Jan A,.(2004). “Knowledge Sharing in Context: The Influence of
Organizational Commitment, Communication Climate &CMC Use on Knowledge Sharing”.
Journal of Knowledge Management,8(6),117-130
Hsu, CP., Chang, CW., Huang, HC., Chiang, CY. (2011). The relationships among social capital,
organisational commitment and customeroriented prosocial behaviour of hospital nurses, Journal
of Clinical Nursing, 20(9-10): 1383-1392
Javid, M.J., Izadi Jiran, A. (2018). Social capital and its status in Iran, Cultural and Social Studies
Research Institute Publications, First Edition. [In Persian]
Kakuei Dinki, I. (2021). Social Capital and Development, Beh Andish Publishing, First Edition
Kelher, M. (2013). The Effect of Knowledge-Based Human Resource Management Methods on
Organizational Performance, Sixteenth National Conference on Economics, Management and
Accounting, Shirvan. [In Persian]
Khodaparast, M., Askari, M. H., Todar, R. (2011). Investigating the Mediating Role of Social Capital
in the Impact of Knowledge-Based Human Resource Management Practices on Innovative Job
Performance (Case Study: Western Electricity Departments of Mazandaran Province),
42
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Management and Sustainable Development Studies, First Year, Issue 3. [In Persian]
Kiantou, S., & Loutsou, E. (2017). Knowledge management in small and medium-sized enterprises:
the role of social capital. Journal of Knowledge Management, 21(4), 870-884.
Kusumawijaya,I.K & Astuti,P.D,.(2023).The effect of human capital on innovation: The mediation role
of knowledge creation and knowledge sharing in small companies, Knowledge and Performance
Management, Volume 7, Issue1, pp. 64-75
Leeder, T. M., Russell, K., and Lee C. Beaumon (2022),Sport Volunteerism and Social Capital, in
Sociology of Sport Journal, 24 (2): 206-223
López-Cabaral, M., García, M. G., & Barrera, J. A (2009). Knowledge-based human resource
management practices: Improving knowledge flow in organizations. Human Resource
Management Review, 19(3), 311-320.
McDonnell, A., & Burgess, J. (2016). The effects of high performance work systems on employee
outcomes: the role of HRM in the development of social capital. International Journal of Human
Resource Management, 27(1), 13-34.
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage.
Academy of Management Review, 23(2), 242-266.
Noha Khan Modab P. (2013). The Effect of Knowledge-Based Leadership on Innovation Performance
Considering the Role of Knowledge Management Behavior in Small and Medium-Sized
Businesses Located in Science and Technology Parks in Tehran, Quarterly Journal of New
Research Approaches in Management and Accounting, Volume 7, Issue 88. [In Persian]
Pitraf, E. (1993). Knowledge as a strategic asset. International Journal of Information Management,
13(1), 41-50.
Rangus, K., & Duh, M. (2019). The impact of organizational culture on innovation performance in
organizations. Journal of Business Research, 95, 439-448.
Rauter, S., Jonker, J., & Eclard, L. (2019). Sustainable innovative performance questionnaire. Journal
of Business Research, [Volume number]([Issue number]), [Page numbers].
Salim Bahrami, Seyedeh H. and Kajouri Goshniani, S. (2012). The Effect of Knowledge-Based Human
Resource Management Practices on Innovation Performance, Social Capital and Knowledge
Sharing (Case Study: Parsian Insurance), 29th National Conference and 10th International
Conference on Insurance and Development on the Topic of "Knowledge-Based Development of
the Insurance Industry. [In Persian]
Santoro, G., & Penco, L. (2019). Unpacking diversity in teams: Insights from the literature. European
Management Journal, 37(2), 163-173.
Shah Hosseini, A. (2013). Knowledge Sharing and Innovative Performance in Human Resource
Management, Raz Nehan Publishing, First Edition. [In Persian]
Sharifuddin, S O, & Rowland, F,(2004) “Knowledge Management in a Public Organization: A Study
on the Relationship between Organization Elements and the Performance of Knowledge
Transfer”. Journal of Knowledge Management,8(2),95-111
Singh, I., S. K. M., T. S., & P. A. (2019). Interdepartmental collaboration and innovation: The mediating
role of knowledge sharing. Journal of Business Research, 101, 671-678.
Singh, S. K., Gupta, S., Busso, D., & Kamboj, S. (2021). Top management knowledge value,
knowledge sharing practices, open innovation and organizational performance. Journal of
Business Research, 128, 788-798.
Srivastava, A,.(2004). “Encouraging Knowledge Sharing: The Role of Organizational Reward
Systems”, Journal of Leadership & Organizational Studies.from 8(1), 23-41
Vătămănescu, E. M., Cegarra-Navarro, J. G., Andrei, A. G., Dincă, V. M., & Alexandru, V. A. (2020).
SMEs strategic networks and innovative performance: a relational design and methodology for
knowledge sharing. Journal of Knowledge Management. 69, 2-14
Vermeulen, P. A. M., and Curseu, P. L. (2008). Entrepreneurial Strategic Decision-Making: A
Cognitive Perspective. Printed and bound in Great Britain by MPG Books Ltd, Bodmin,
Cornwall
Weerakoon, C., McMurray, A.J., Rametse, N.M., Arenius, P.M., 2019. Social capital and
innovativeness of social enterprises: opportunity-motivation-ability and knowledge creation as
mediators. Knowledge Management Research & Practice 1–15
43
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Yang, R. (2014). Knowledge Management, Tools and Methods, Translated by: Dr. Payam Haghighi
Borujeni, Dr. Mostafa Safdari Ranjbar, Zahra Karimi, Kiana Nozarian, Mohaddeseh Kanaani,
Mehdi Mohammadnejad, Commercial Printing and Publishing Publications, First Edition [In
Persian]
Yu, Yuecheng, (2004). “Motivational Foundation of Individual Knowledge Sharing. Master’s Thesis”,
The Hong Kong University of Science & Technology
Zhang, L., Patterson, M., & Lin, Y. (2020). The value of social capital for firms: A meta-analysis on
the relationship between social capital and firm performance. Management Review Quarterly,
70(3), 485-519.
Zolfagharzadeh Dehnavi, Z. (2019). The Role of Intelligence and Strategic Decision-Making in the
Innovative Performance of Iranian Companies Producing Sports Products, Sena Scientific
Publishing, Affiliated to Sena Scientific Publishing Company, First Edition. [In Persian]
Adler , PauL .S , and Seok-woo kwon , (2002) , “Social Capital: Prospects for a new Concept “ ,
Academy of management Review , Vol. 27, No.1 , pp. 17-40.
Akhavan, P., Amiran, H., Rahimi, A. (2014). An applied model of employee knowledge sharing and its
comparison in research and production centers, Human Resources Management Research, Year
6, Issue 4 (18th issue) . [In Persian]
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Aklamanu, A., Degbey, W.Y., Tarba, S.Y., (2016). The role of HRM and social capital configuration
for knowledge sharing in post-M&A integration: a framework for future empirical investigation.
Int. J. Hum. Resour. Manag. 27 (22), 2790–2822.
Alini, M. (2019). Social Capital in Islamic Teachings, Bostan Kebat Publishing, Second Edition. [In
Persian]
Andrawina, L., & Govindaraju, R. (2009). Knowledge sharing capability, absorptive capacity, and
innovation capability: an empirical study of Indonesia's information and communication
technology industry. Journal of ICT, 8, 85-102.
Barney, J. B. (1995). Looking inside for competitive advantage. The Academy of Management
Executive, 9(4), 49-61.
Caputo, A., & Cillo, V. (2019). Knowledge management practices and innovation performance: A
study in healthcare organizations. Health Services Management Research, 32(3), 128-137.
Chang, C. H., & Chuang, S. H. (2011). Social capital and customer knowledge creation: The role of
social capital in the creation of customer knowledge. Industrial Marketing Management, 40(5),
892-903.
Chen, L., Zheng, W., Yang, B., & Bai, S. (2016). Transformational leadership, social capital &
organizational innovation. Leadership & Organization Development Journal, 37(7), 843-859
Cheong, Ricky K.F & Tsui, Eric,(2010). “the roles and values of personal knowledge management: an
exploratory study”, the journal of information and knowledge management systems, Vol.40 No.
2, p 206
Cohen, A., & Lichtenstein, Y. (2010). The role of HR managers in building social capital in
organizations. International Journal of Human Resource Management, 21(8), 1261-1279.
Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology,
94, S95-S120.
Dalvand, V. Moshabaki, A. & Karampour, A. (2015). The impact of innovation capabilities on export
performance of firms. Applied mathematics in Engineering, Management and Technology, 3(2),
295-308.
Dhana, D., & Sadeghi, A. (2020). Enhancing innovation performance through social capital and human
resource management practices. Journal of Business Research, 109, 223-234.
Frederiksen, L., & Nørgaard, A. (2017). Innovation performance: a survey of innovation performance
measurement in the public sector. Public Management Review, 19(1), 1-20.
Gemar, A. (2021). Social capital networks in sports spectatorship and participation, International
Review for the Sociology of Sport, 56(4): 514-536.
Han, S. H., Yoon, S. W., & Chae, C. (2022). Building social capital and learning relationships through
knowledge sharing: A social network approach of management students’ cases. Journal of
Knowledge Management.
Heidari, E., Seyed Kalali, N., Shariati, N. (2011). Organizational virtue and social capital: The
mediating role of organizational commitment and the moderating role of spiritual intelligence,
Social Capital Management, 9(4), 617-637. [In Persian]
Hoof, Van den, Bart, & Do Ridder, Jan A,.(2004). “Knowledge Sharing in Context: The Influence of
Organizational Commitment, Communication Climate &CMC Use on Knowledge Sharing”.
Journal of Knowledge Management,8(6),117-130
Hsu, CP., Chang, CW., Huang, HC., Chiang, CY. (2011). The relationships among social capital,
organisational commitment and customeroriented prosocial behaviour of hospital nurses, Journal
of Clinical Nursing, 20(9-10): 1383-1392
Javid, M.J., Izadi Jiran, A. (2018). Social capital and its status in Iran, Cultural and Social Studies
Research Institute Publications, First Edition. [In Persian]
Kakuei Dinki, I. (2021). Social Capital and Development, Beh Andish Publishing, First Edition
Kelher, M. (2013). The Effect of Knowledge-Based Human Resource Management Methods on
Organizational Performance, Sixteenth National Conference on Economics, Management and
Accounting, Shirvan. [In Persian]
Khodaparast, M., Askari, M. H., Todar, R. (2011). Investigating the Mediating Role of Social Capital
in the Impact of Knowledge-Based Human Resource Management Practices on Innovative Job
Performance (Case Study: Western Electricity Departments of Mazandaran Province),
42
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Management and Sustainable Development Studies, First Year, Issue 3. [In Persian]
Kiantou, S., & Loutsou, E. (2017). Knowledge management in small and medium-sized enterprises:
the role of social capital. Journal of Knowledge Management, 21(4), 870-884.
Kusumawijaya,I.K & Astuti,P.D,.(2023).The effect of human capital on innovation: The mediation role
of knowledge creation and knowledge sharing in small companies, Knowledge and Performance
Management, Volume 7, Issue1, pp. 64-75
Leeder, T. M., Russell, K., and Lee C. Beaumon (2022),Sport Volunteerism and Social Capital, in
Sociology of Sport Journal, 24 (2): 206-223
López-Cabaral, M., García, M. G., & Barrera, J. A (2009). Knowledge-based human resource
management practices: Improving knowledge flow in organizations. Human Resource
Management Review, 19(3), 311-320.
McDonnell, A., & Burgess, J. (2016). The effects of high performance work systems on employee
outcomes: the role of HRM in the development of social capital. International Journal of Human
Resource Management, 27(1), 13-34.
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage.
Academy of Management Review, 23(2), 242-266.
Noha Khan Modab P. (2013). The Effect of Knowledge-Based Leadership on Innovation Performance
Considering the Role of Knowledge Management Behavior in Small and Medium-Sized
Businesses Located in Science and Technology Parks in Tehran, Quarterly Journal of New
Research Approaches in Management and Accounting, Volume 7, Issue 88. [In Persian]
Pitraf, E. (1993). Knowledge as a strategic asset. International Journal of Information Management,
13(1), 41-50.
Rangus, K., & Duh, M. (2019). The impact of organizational culture on innovation performance in
organizations. Journal of Business Research, 95, 439-448.
Rauter, S., Jonker, J., & Eclard, L. (2019). Sustainable innovative performance questionnaire. Journal
of Business Research, [Volume number]([Issue number]), [Page numbers].
Salim Bahrami, Seyedeh H. and Kajouri Goshniani, S. (2012). The Effect of Knowledge-Based Human
Resource Management Practices on Innovation Performance, Social Capital and Knowledge
Sharing (Case Study: Parsian Insurance), 29th National Conference and 10th International
Conference on Insurance and Development on the Topic of "Knowledge-Based Development of
the Insurance Industry. [In Persian]
Santoro, G., & Penco, L. (2019). Unpacking diversity in teams: Insights from the literature. European
Management Journal, 37(2), 163-173.
Shah Hosseini, A. (2013). Knowledge Sharing and Innovative Performance in Human Resource
Management, Raz Nehan Publishing, First Edition. [In Persian]
Sharifuddin, S O, & Rowland, F,(2004) “Knowledge Management in a Public Organization: A Study
on the Relationship between Organization Elements and the Performance of Knowledge
Transfer”. Journal of Knowledge Management,8(2),95-111
Singh, I., S. K. M., T. S., & P. A. (2019). Interdepartmental collaboration and innovation: The mediating
role of knowledge sharing. Journal of Business Research, 101, 671-678.
Singh, S. K., Gupta, S., Busso, D., & Kamboj, S. (2021). Top management knowledge value,
knowledge sharing practices, open innovation and organizational performance. Journal of
Business Research, 128, 788-798.
Srivastava, A,.(2004). “Encouraging Knowledge Sharing: The Role of Organizational Reward
Systems”, Journal of Leadership & Organizational Studies.from 8(1), 23-41
Vătămănescu, E. M., Cegarra-Navarro, J. G., Andrei, A. G., Dincă, V. M., & Alexandru, V. A. (2020).
SMEs strategic networks and innovative performance: a relational design and methodology for
knowledge sharing. Journal of Knowledge Management. 69, 2-14
Vermeulen, P. A. M., and Curseu, P. L. (2008). Entrepreneurial Strategic Decision-Making: A
Cognitive Perspective. Printed and bound in Great Britain by MPG Books Ltd, Bodmin,
Cornwall
Weerakoon, C., McMurray, A.J., Rametse, N.M., Arenius, P.M., 2019. Social capital and
innovativeness of social enterprises: opportunity-motivation-ability and knowledge creation as
mediators. Knowledge Management Research & Practice 1–15
43
44
26
1
هرامش ،
3
هرو
د---------------------------
راک و بسک رد
ی
دربهار تاعلاطم همانلصف
،
Yang, R. (2014). Knowledge Management, Tools and Methods, Translated by: Dr. Payam Haghighi
Borujeni, Dr. Mostafa Safdari Ranjbar, Zahra Karimi, Kiana Nozarian, Mohaddeseh Kanaani,
Mehdi Mohammadnejad, Commercial Printing and Publishing Publications, First Edition [In
Persian]
Yu, Yuecheng, (2004). “Motivational Foundation of Individual Knowledge Sharing. Master’s Thesis”,
The Hong Kong University of Science & Technology
Zhang, L., Patterson, M., & Lin, Y. (2020). The value of social capital for firms: A meta-analysis on
the relationship between social capital and firm performance. Management Review Quarterly,
70(3), 485-519.
Zolfagharzadeh Dehnavi, Z. (2019). The Role of Intelligence and Strategic Decision-Making in the
Innovative Performance of Iranian Companies Producing Sports Products, Sena Scientific
Publishing, Affiliated to Sena Scientific Publishing Company, First Edition. [In Persian]
