بررسی نقش میانجی فرسودگی‌شغلی در رابطه، فلات‌زدگی‌شغلی با سکوت سازمانی
الموضوعات :محمدنادر کوهستانی قرایی 1 , وحید میرزایی 2
1 - دانشجو دکتری مدیریت منابع انسانی
2 - گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، بجنورد، ایران
الکلمات المفتاحية: فرسودگی‌شغلی, سکوت سازمانی, فلات‌زدگی‌شغلی, جهاد دانشگاهی خراسان رضوی,
ملخص المقالة :
پژوهش حاضر باهدف بررسی نقش میانجی فرسودگی‌شغلی در رابطه فلات‌زدگی‌شغلی با سکوت سازمانی صورت گرفت. این پژوهش از نظر هدف کاربردی و از نظر روش و ماهیت توصیفی-پیمایشی از نوع همبستگی بود. جامعه آماری پژوهش شامل کارکنان جهاد دانشگاهی خراسان رضوی است. برای تعیین حجم نمونه از روش کوکران استفاده شد، بر این اساس تعداد 113 نفر به روش نمونه‌گیری تصادفی ساده انتخاب گردیدند. به منظور گردآوری داده‌های پژوهشی از پرسشنامه پرسشنامه فلات‌زدگی شغلی میلیمن (1992)، پرسشنامه سکوت سازمانی ون داین (2003) و پرسشنامه مسلش و جکسون (1986) استفاده شد. برای سنجش روایی، از روایی محتوا و تحلیل عامل تائیدی و به منظور سنجش پایایی از ضریب آلفای کرونباخ استفاده شد. میزان آلفای کرونباخ فرسودگی‌شغلی، سکوت سازمانی و فلات‌زدگی‌شغلی به ترتیب 86/0، 85/0 و 8/0 محاسبه گردید. تجزیه‌و‌تحلیل اطلاعات با روش معادلات ساختاری با رویکرد روش حداقل مربعات جزئی و نرم‌افزار Amos انجام گرفت. نتایج پژوهش حاکی از رابطه مثبت و معنادار فلات‌زدگی‌شغلی با فرسودگی‌شغلی ( ضریب مسیر 82/0) و رابطه مثبت و معنادار فلات‌زدگی‌شغلی با سکوت سازمانی (ضریب مسیر 19/)۰ است. با توجه به تأیید اثر فلات‌زدگی‌شغلی بر فرسودگی‌شغلی و همچنین فرسودگی‌شغلی بر سکوت سازمانی می‌توان گفت فرسودگی‌شغلی، رابطه فلات‌زدگی‌شغلی و سکوت سازمانی (اثر غیرمستقیم 94/0) را میانجی‌گری می‌نماید.
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