مطالعه رابطه بین کارکرد های مدیریت منابع انسانی در محیط های یادگیری با فرسودگی شغلی در بین مدیران دبیرستان: مطالعه موردی

الموضوعات :

جمال سلیمی ¹ (استادیار گروه علوم تربیتی دانشگاه کردستان)
ناصر یوسفی ² (دانشیار گروه مشاوره دانشگاه کردستان)
عباس احمدی ³ (کارشناس ارشد برنامه ریزی آموزشی؛ مدیر آموزش ابتدایی اداره کل آموزش و پرورش استان کردستان)

تاريخ الإرسال : 13 الإثنين , رجب, 1438 تاريخ التأكيد : 11 السبت , جمادى الثانية, 1440 تاريخ الإصدار : 14 الخميس , ربيع الأول, 1440

الکلمات المفتاحية: فرسودگی شغلی, مدیران مدرسه, محیط های یادگیری, پرسشنامه کارکردهای منابع انسانی(HRF ), پرسشنامه فرسودگی شغلی ماسلاچ( MBI),

ملخص المقالة :

چکیده: هدف این پژوهش بررسی نوع رابطه(تعیین رابطه) بین کارکردهای مدیریت منابع انسانی در محیط های یادگیری (استخدام، آموزش گسترده، پویایی داخلی، امنیت کارکنان، شرح شغلی شفاف، پاداش و مشارکت) با عناصر فرسودگی است. رویکرد پژوهش کمی و راهبرد آن توصیفی-پیمایشی است. جامعه آماری پژوهش شامل مدیران دبیرستان های متوسطه نظری(متوسطه دوم) استان کردستان هستند. تعداد کل این مدارس 336 موسسه است که با استفاده از فرمول کوکران، 179 نفر به عنوان نمونه تعیین شدند. روش نمونه گیری تصادفی نسبی است. ابزار گردآوری اطلاعات شامل دو پرسشنامه استاندارد پرسشنامه کارکردهای منابع انسانی(HRF) و پرسشنامه فرسودگی شغلی ماسلاچ(MBI) است. در تجزیه و تحلیل داده ها از روش های همبستگی پیرسون و رگرسیون چند متغیره (گام به گام) استفاده شده است. نتایج پژوهش نشان می دهد که بین کارکردهای مدیریت منابع انسانی با مؤلفه کارکرد شخصی رابطه تبیین کننده وجود دارد. بین کارکردهای مدیریت منابع انسانی و بعد فراوانی مؤلفه اضمحلال عاطفی در سطح 05/0 در مؤلفه پویایی داخلی به صورت مثبت و مستقیم معنی دار است. به این معنی که کارکرد ضعیف مدیریت منابع انسانی در مؤلفه‌های یاد شده باعث مسخ شخصیت می‌شود و کارکرد قوی باعث تقویت آن می گردد. رابطه بین مؤلفه آموزش گسترده با بعد شدت مؤلفه اضمحلال عاطفی(رابطه به صورت معکوس و منفی) معنی دار است. بعد پویایی داخلی، در مورد بعد فراوانی کارکرد شخصی نقش تبیین کننده تری دارد. رابطه بین مؤلفه‌های پاداش و مشارکت ، پویایی داخلی و پاداش و مشارکت ( به صورت رابطه مثبت و مستقیم)معنی دار است.

المصادر:

References

•  Abdi masooleh F, Kaviani H, Khaghanizade M, Momeni Araghi A. (2007). The relationship between burnout and mental health among nurses. Tehran Univ Med J. 65 (6) :65-75. [in Persian].


•  Akbari, Ramin; Ghafar Samar, Reza; Kiany, Gholam Reza; Eghtesadi, Ahmad Reza. (2011). Factorial Validity and Psychometric Properties of Maslach Burnout Inventory –The Persian Version. Knowledge & Health; 6(3):1-8. [in Persian].


•  Azizi, Hajar., Yarmohamadian, Mohammad hosein., Nadi, Mohammad Ali. (2013) .The Relationship between Informal Learning, Burn out, Mental Health and Job Satisfaction among Workers of Esfahan Steel Company. Production and Operations Management. 4(2): 133-150. [in Persian].


•  Badri Grgori, Rahim. (1995). Psychological burnout syndrome and coping mechanisms, Master's thesis, Tarbiat Modarres University.


•  Barrett, M. J. (2010). An exploration of employee burnout in the ambulatory care setting .a dissertation presented in partial fulfillment of the requirements for the degree doctor of philosophy Capella University


•  Behnia, Gholamreza. (2000). Relationship between burnout and mental health and job satisfaction due to moderating variable tenacity male teachers of mathematics, social sciences, physics and literature, new systems secondary Khuzestan province. Ahvaz, Khuzestan province Research Council Department of Education. [in Persian].


•  Bohle, P.,Quinlan, M.,& Mayhew, C. (2001). The Health and Safety Effects of Job Insecurity: An Evaluation of the Evidence. The Economic and Labor Relations Review: ELRR, Vol. 12, No. 1.


• - Bordbar, A. (2008).Burnout and ways to counter them. Journal of eighteen. 14,(-), pp:12-74.


•  Burgess, L., Irvine, F, &Wallymahmed, A. (2010). Personality stress and coping in intensive care nurses: A descriptive exploratory study. Nurse Care, 15(3):129-40.


•  Fatah, Nazem., Alizadeh Rnjbar, Tina. (2014). Study of the Relationship of Empowerment and Working Life Quality to Working Exhaustion of Personnel in Education Organization. Journal Management System. 5(18): 91-108. [in Persian].


•  Golparvar, M G, HosseinZadeh M. (2011). Develop a model for the relationship between jobs Satisfaction, affective commitment.  Job discrimination, and leave teachers. 5(3). 121-35. [in Persian].


•  Harpez, I & Meshoulam, I. (2010). The Meaning of Work, Employment Relation, and Strategic Human Resource Management in Israel. Human Resource Management Review. 20, 212-223.


•  Hong E. N., Hao L. Z., Kumar R., Ramendran C., Kadiresan V. (2012). An Effectiveness of Human Resource Management Practices on Employee Retention in Institute of Higher learning: - Regression Analysis, International Journal of Business Research and Management, 3(2).


•  Hyondong K., Sung-Choon K. (2011). Erratum to: Strategic HR functions and firm performance: The moderating effects of high-involvement work practices. Asia Pacific Journal of Management, 317, DOI: 10.1007/s10490-011-9270-8.


•  Jones, G.R. & George, J.M. (2003).Contemporary Management. Third Edition, McGraw, HILL.


•  Karatepe, O.M. &Karatepe, T. (2010). Role Stress, Emotional Exhaustion, And Turnover Intentions: Does Organizational Tenure In Hotels Matter. Journal of Human Resources in Hospitality and Tourism, 9(1), pp. 1–16.


•  Kilfedder, C.J.,Power,K.G.,&Wells,T.J.(2001). Burnout in psychiatric nursing. Journal of Advanced Nursing, 34, 383-396.


•  Lado, A.A. & Wilson, M.C. (1994). Human Resource Systems and Sustained Competitive Advantage: Competency-Based Perspective. Academy of Management Review, 19, 699-727.


•  Laschinger HK, Wong CA and Grau A. L. (2012). The influence of authentic leadership on newly graduated nurses ‘experiences of workplace bullying, burnout and retention outcomes: A crosssectional study. International Journal of Nursing Studies, 49(10) 1266-1276.


•  Lengnick-Hall, C. A. & Lengnick-Hall, M, L. (2010). Developing a Capacity for Organizational Resilience through Strategic Human Resource Management. Human Resource Management Review, 354, 1-13.


•  Mahdizadeh M, vafaei A, Taghipour A, Esmaeily H, Mahdizadeh S, Ebrahimipour H. (2014). Occupational burnout and influence of work environment factors among family physicians in Khorasan Razavi. Tkj. 2014; 5 (4):42-51. [in Persian].


•  Martin M. J. (2011). Influence of Human Resource Practices on Employee Intention to Quit. Degree of Doctor of Philosophy. State University.


•  Maslach, C. & Jackson, S.E. (1986). Maslach Burnout Inventory: Second Edition. Palo Alto, CA: Consulting Psychologists Press.


•  Maslach, C., & Jackson, S. (1981). The Measurement of experienced burn out. Journal of occupational Behavior. 2,(-), pp: 85- 86.


•  Maslach, C.,& Jackson, S.E.(1993). Manual of the Maslach Burnout Inventory(2nded.).Palo Alto: Consulting Psychologists Press Inc.


•  Matin HZ, Kalali NS, Anvari M. (2012). Do demographic variables moderate the relationship between job burnout and its consequences? Iran J Manga Stud, 5(1): 47-62. [in Persian].


•  Mehafarid M, Khakpour M, Jajarmi M, Alizadeh mousavi A. (2015). Effectiveness of positive thinking training on hardiness & resilience and Job burnout in women nurses. 3 JNE.; 4 (1):72-83. [in Persian].


•  Morris Michael G. &Venkatesh V. (2010). Job Characteristics And Job Satisfaction: Understanding The Role Of Enterprise Resource Planning System Implementation, MIS Quarterly, Vol. 34 No. 1, pp. 143-16.


•  Nastaei zaei, Naser, Vaezi, Mozafaraldin. Molazehi, Asma., Hezareh Moghadam, M. (2008). The relationship between burnout and general health of the employees of the Directorate General of Telecommunications in Zahedan. The Journal of Toloo-e-behdasht, 7(3): 49-56. [in Persian].


•  Nazem,F & Alizadeh Ranjbar, T. (2014). The relationship between empowerment and quality of working life with burnout among employees of Education. Quarterly Journal of New Approaches in Educational Administration, Vol 5, No (2), pp: 91-108. [in Persian].


•  Ozyurt A, Hayran O, Sur H. (2006). Predictors of burnout and job satisfaction among Turkish physicians. Advance Access Publication, 99, 161-169.


•  Pines, A. M., &Keinan, G. (2005). Stress and Burnout: The Significant Difference. Personality and Individual Difference, 39, 625-635. 


•  Sadeghian Gharaghie, Saeed; Shokri, Saber; Shakeri, Zohre; Pourmojarab, G. (2016). Investigating the Impact of HRMP on Job Satisfaction (A Case in University of Tehran). Journal of Public Administration, 8(1): 167-180. [in Persian].


•  Safi MH, Mohamadi F, Kolahi, A. (2015). The Relationship between Job Satisfaction with Burnout and Conflict Management Styles in Employees. Community Health; 2(4): 266-74. [in Persian].


•  Schaufeli, W.B., Bakker, A.B., & Van Rhenen, W. (2009). How Changes In Job Demands And Resources Predict Burnout, Work Engagement, And Sickness Absenteeism. Journal of Organizational Behavior, 30, 893–917.


•  Shabani Bahar, Gholam Reza., Konani, Mohammad, R. (2012). The relationship between job burnout and general health of physical education teachers in Lorestan Province. Contemporary Studies on Management. 2(3): 77-91. [in Persian].


•   Taleghani, Gholamreza., Ghafari, Ali., Haghighi, M. (2016). The Impact of Human Resource Management Practices (HRMPs) on the Organizational Performance among Employees of the University of Tehran. Journal of Public Administration, 8(1): 1-14. [in Persian].


•  Van Bogaert P, Meulemans H, Clarke S, Vermeyen K, Van de Heyning P . (2009). Hospital nurse practice environment, burnout, job outcomes and quality of care: test of a structural equation model. J Advance Nursing, 65(10): 2175-2185.


•  Wong, K-L., Tan, P. Sin, Ng, Y. K., & Fong, C.Y,. (2013). The Role of HRM in Enhancing Organizational Performance, Human Resource Management Research, 3(1), 11-14.


•  Wu S, Zhu W, Wang Z, Wang M, Lan Y. (2007).Relationship between burnout and occupational stress among nurses in China. J Advance Nursing. 59(3): 233-239.

- Zamini S, Hosseini Nasab D, Zamini S, Zarei P. (2011).The relationship between organizational culture and job satisfaction and job burnout among the employees in Tabriz University. Ioh; 8 (1):30-40. [in Persian].

•  Zhai, X., Anita M. M. Liu., & Fellows, R. (2013). Human Resource Practices in Chinese Construction Organizations: Development of a Measurement Scale. International Journal of Architecture, Engineering and Construction, 2(3), pp. 170-183.


•  Zhang, M., Samaratunga, M., Ree, C. & Christine, E. (2007). Regionalization and HR transfer processes: a case study of a Swiss MNC operating in Sri Lanka. European Institute for Advanced Studies Management (EIASM) 5th Workshop on international Strategy and Cross-Cultural Management; 28-29 Sep 2007, Istanbul, Turkey.


•  Zhang, Z.; Wan, D.; Jia, M. (2008). Do high-performance human resource practices help corporate entrepreneurship? The mediating role of organizational citizenship behavior. The Journal of High Technology Management Research, Vol. 19, nº. 2, pp. 128-138.


• ·