ترس ناشی از همه‌گیری کووید-19 و رفتار خرید مصرف‌کننده در گروه‌های مختلف نسلی ایران
الموضوعات :
مهشاد عاملی
1
,
بیتا یزدانی
2
,
مهری مهدیخانی
3
1 - گروه مدیریت، واحد نجف آباد، دانشگاه آزاد اسلامی، نجف آباد، ایران.
2 - استادیار، گروه مدیریت، واحد نجف‌آباد، دانشگاه آزاد اسلامی، نجف‌آباد، ایران.
3 - دکتری تخصصی بازاریابی، گروه مدیریت بازرگانی، واحد یزد، دانشگاه آزاد اسلامی، یزد، ایران.
الکلمات المفتاحية: ترس, ترس از سلامتی, ترس از شرایط اقتصادی, رفتار خرید مصرف‌کننده, نسل‌ها, کووید-19,
ملخص المقالة :
شیوع و همه‌گیری ویروس کرونا، پیامدهای مختلفی برای زندگی روزمره مصرف‌کنندگان داشته و نحوه عملکرد مشاغل، خرید و رفتار مصرف‌کنندگان را به طرز چشمگیری تحت تأثیر قرار داده است. ازاین‌رو، بررسی عوامل تأثیرگذار بر رفتار مصرف‌کننده‌ها در دوران کرونا یک نیاز مهم برای مدیران کسب‌وکارها جهت نظارت بر تغییر در رفتار خرید و عادات مصرف‌کنندگان است. ازاین‌رو هدف از پژوهش حاضر، بررسی تأثیر ترس ناشی از همه‌گیری کووید-19 (ترس از سلامتی و ترس از شرایط اقتصادی) بر رفتار خرید مصرف‌کننده در انواع گروه‌های نسلی می‌باشد. پژوهش از نظر ماهیت توصیفی- پیمایشی و از نظر هدف کاربردی است. جامعه آماری کلیه مصرف‌کنندگان در 5 استان تهران، اصفهان، فارس، آذربایجان شرقی و البرز می‌باشد. روش نمونه‌گیری، تصادفی و از نوع خوشه‌ای و حجم نمونه آماری برابر با 368 نفر است. جهت گردآوری داده‌ها از ابزار پرسشنامه به دو صورت آنلاین و چاپی بهره گرفته شد. روایی پرسشنامه‌ی مذکور توسط خبرگان و پیش‌آزمون و پایایی آن از طریق محاسبه آلفای کرونباخ مورد تائید قرار گرفت. به‌منظور تحلیل داده‌ها، از نرم‌افزار SPSS 26 استفاده شده است. نتایج نشان داد ترس از سلامتی و ترس از وضعیت اقتصادی منجر به تغییر رفتار خرید می‌گردد. ترس از سلامتی در میان نسل¬های مختلف دارای تفاوت معنی‌دار است و ترس از وضعیت اقتصادی در میان نسل‌های مختلف تفاوتی ندارد. همچنین رفتار خرید نیز در میان نسل¬های مختلف تفاوت معناداری ندارد.
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