ارائه مدل سلسله مراتبی ارتقاء بهره وری سازمان های دورکار در دولت الکترونیک با رویکرد کاهش بطالت اجتماعی
الموضوعات :
کرم اله دانشفرد
1
,
رضا نجف بیگی
2
,
محسن قدیری نژادیان
3
1 - عضو هیئت علمی دانشگاه علوم تحقیقات تهران
2 - گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه علوم و تحقیقات، تهران، ایران
3 - دانشجوی دکتری رشته مدیریت دولتی گرایش رفتار سازمانی، دانشگاه آزاد اسلامی واحد علوم و تحقیقات، تهران، ایران
الکلمات المفتاحية: بهره وری, بطالت اجتماعی, دورکاری, دولت الکترونیک,
ملخص المقالة :
کاهش بطالت اجتماعی و بهبود بهره وری طی دهه اخیر یکی از مسائل و مشکلات اصلی و مهم در سطحوح مدیریتی سازمان ها و حتی دولت ها است. در این راستا، این پژوهش با هدف ارائه مدل سلسله مراتبی ارتقاء بهره وری سازمان های دورکار در دولت الکترونیک با رویکرد کاهش بطالت اجتماعی در بانک مرکزی ج.ا.ا انجام شد. این پژوهش با استفاده از روش آمیخته (کیفی-کمی) به انجام رسید، که استخراج 11 شاخص مدل موردنظر در بخش کیفی با استفاده از تحلیل محتوا مصاحبه با 20 نفر از خبرگان دانشگاهی و سازمانی در حوزه بهره وری و بطالت اجتماعی صورت گرفت. برای دستیابی به مدل در بخش کمی از روش مدل‌سازی ساختاری تفسیری (ISM) استفاده شد. جامعه آماری در بخش کمی، شامل 16 نفر از خبرگان پژوهش بودند. تحلیل داده های دستیابی به مدلی هشت سطحی که تاثیرگذارترین شاخص های این الگو در سطح هشتم فرهنگ و ارتباطات سازمانی کارآمد و رهبری تحول آفرین گروه ها و تیم های چالشی و شاخص بهبود پاسخگویی سازمانی تاثیرپذیرترین متغیرهای این الگو بودند.
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