List of Articles Customer Satisfaction

• Open Access Article
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  1 - Designing Optimal Banking Model Based on Customer Service
  Seyed Ebrahim Hosseini Tooraj Sadeghi Ali Hosseinzadeh Mehdi Zirak
  20.1001.1.23222301.2019.5.4.12.9
• Open Access Article
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  2 - Determining and Modeling the Factors Affecting the Promotion of Customer Satisfaction of Electricity Distribution Companies
  Mohammadreza Moradi Adel Salavati Reza Shafei
  10.30495/jsm.2021.1942263.1533
  20.1001.1.23222301.2021.7.3.8.7
• Open Access Article
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  3 - Human Resource Practices and Organizational Effectiveness with the Mediating Role of Internal Customer Satisfaction
  nader sheikh al-Islami
• Open Access Article
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  4 - The Mediating Role of Quality Services in the Relationship between Internal Marketing and Customer Satisfaction
  Farideh Ahmadi
• Open Access Article
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  5 - Guerilla Marketing Approach on Consumer’s Purchase Intention with Presence of Mediator Variable of Satisfaction
  Artimes Mahdavi Meymand Fazlullah Kazemi
• Open Access Article
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  6 - Understanding Online Store Service Quality Antecedents and Their Impact on Customer Satisfaction and Behavioral Intentions in Iran
  Seyed Mojtaba Moussavi Neghabi Morteza Anoosheh Masoud Qorbankhani
  DOI: 10.30495/SJSM.2024.1105489