List of Articles Satisfaction

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - Ranking the Information Technology dimensions using Sustainable Development Criteria
  Zahra Ghahremani Abbas Saleh Ardestani
  20.1001.1.23222301.2019.5.2.6.9
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - The Effect of Service Recovery on Customers’ Secondary Satisfaction in Banking Industry by Considering the Roles of Emotions
  Wala Mirani Kambiz Heydarzadeh Mohammad Bemani Moghadam
  20.1001.1.23222301.2019.5.3.3.8
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - The Effect of Brand Identity on Brand Performance and Employees, Job Satisfaction with the Intermediating Role of Organizational Confidence
  Mohammad-Reza Rabiee Mandejin
  20.1001.1.23222301.2019.5.3.13.8
• Open Access Article
  • Abstract Page
  • Full-Text
  
  4 - The Causal Model of Authentic Leadership on Psychological Well-being and Job Satisfaction
  Farzaneh Karlou Akbar Afarinesh Tayebeh Zargar
  20.1001.1.23222301.2019.5.3.14.9
• Open Access Article
  • Abstract Page
  • Full-Text
  
  5 - Designing Optimal Banking Model Based on Customer Service
  Seyed Ebrahim Hosseini Tooraj Sadeghi Ali Hosseinzadeh Mehdi Zirak
  20.1001.1.23222301.2019.5.4.12.9
• Open Access Article
  • Abstract Page
  • Full-Text
  
  6 - Determining and Modeling the Factors Affecting the Promotion of Customer Satisfaction of Electricity Distribution Companies
  Mohammadreza Moradi Adel Salavati Reza Shafei
  10.30495/jsm.2021.1942263.1533
  20.1001.1.23222301.2021.7.3.8.7
• Open Access Article
  • Abstract Page
  • Full-Text
  
  7 - Human Resource Practices and Organizational Effectiveness with the Mediating Role of Internal Customer Satisfaction
  Nader Sheikh Al-Islami
  10.82134/sjsm.2024.918199
• Open Access Article
  • Abstract Page
  • Full-Text
  
  8 - Unraveling the Link between Website Quality and Customer Trust, Satisfaction, and Loyalty: A Meta-analysis
  Fatemeh Sadat   Enjavi Hosseini Ghasem Bakhshandeh Maryam Darvishi
  10.82134/sjsm.2024.918352
• Open Access Article
  • Abstract Page
  • Full-Text
  
  9 - The Mediating Role of Quality Services in the Relationship between Internal Marketing and Customer Satisfaction
  Farideh Ahmadi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  10 - Guerilla Marketing Approach on Consumer’s Purchase Intention with Presence of Mediator Variable of Satisfaction
  Artimes Mahdavi Meymand Fazlullah Kazemi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  11 - Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method
  Seyyed Javad Iranban Somayeh Mohammadi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  12 - Understanding Online Store Service Quality Antecedents and Their Impact on Customer Satisfaction and Behavioral Intentions in Iran
  Seyed Mojtaba Moussavi Neghabi Morteza Anoosheh Masoud Qorbankhani
  DOI: 10.30495/SJSM.2024.1105489