List of Articles Channel Open Access Article Abstract Page Full-Text 1 - The Analysis of Intensive Distribution Approach Ali Hosseinpour Open Access Article Abstract Page Full-Text 2 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day) Hamed Einipoor Hossein Shirazi Meysam Shafiei Roodposhti Farideh Haghshenas Kashani