List of Articles Balanced Scorecard Open Access Article Abstract Page Full-Text 1 - A hybrid BSC-DEMATEL- FIS approach for performance measurement in Food Industry Shabnam Jalalat Mehdi Fadaei Mahdi Homayounfar Open Access Article Abstract Page Full-Text 2 - Determining the Key Indicators affecting Electronic Customer Relationship Management (e-CRM) Using an integration of balanced scorecard and fuzzy screening techniques (Case Study: Companies Covered by Parsian Data-Processors Group) Abbas Shahnavazi Mehran Nemati Gonbaghi Seyedeh Faezeh Teymouri Bahman Ghasemi dakdare 20.1001.1.25885723.2020.12.1.3.9 Open Access Article Abstract Page Full-Text 3 - How to Target Balanced Scorecard Indicators in a DEA-BSC Integrated Model Mohammad Fallah Esmaeel Najafi 20.1001.1.25885723.2020.12.1.1.7