List of Articles Customer retention Open Access Article Abstract Page Full-Text 1 - Customer Retention Based on the Number of Purchase: A Data Mining Approach Sahar Mehregan Reza Samizadeh Open Access Article Abstract Page Full-Text 2 - Impact of Customer Service Practices on Customer Satisfaction and Retention M. Kwamega E. Brako Ntiamoah P. Oforiwaa Egyiri D. Fiaklou Open Access Article Abstract Page Full-Text 3 - Retaining Customers Using Clustering and Association Rules in Insurance Industry: A Case Study R. Samizadeh S. Mehregan