List of Articles Customer Satisfaction

• Open Access Article
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  1 - Determinants of interest free banking service in Ethiopia: The case of Commercial Bank of Ethiopia, Bale Robe, Ethiopia
  Yohannes Seifu
• Open Access Article
  • Abstract Page
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  2 - Impact of Customer Service Practices on Customer Satisfaction and Retention
  M. Kwamega E. Brako Ntiamoah P. Oforiwaa Egyiri D. Fiaklou
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - Mobile Banking Service Quality and Customer Satisfaction (Application of SERVQUAL Model)
  S. F. Amiri Aghdaie F. Faghani