رابطه بین کاربست فن‌آوری اطلاعات و ارتباطات و عملکرد انطباقی کارکنان با نقش میانجی‌گری توانمندسازی روانشناختی
محورهای موضوعی : روانشناسیساهره عفراوی 1 , نصراله قشقایی زاده 2 , محمد حسین پور 3
1 - دانش‌آموخته کارشناسی ارشد مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران
2 - استادیار گروه مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران
3 - دانشیار گروه مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران
کلید واژه: فن‌آوری اطلاعات و ارتباطات, عملکرد انطباقی, توانمندسازی روانشناختی,
چکیده مقاله :
این پژوهش با هدف بررسی رابطه بین کاربست فن‌آوری اطلاعات و ارتباطات و عملکرد انطباقی کارکنان با نقش میانجی‌گری توانمندسازی روانشناختی در بین کارکنان دانشگاه شهید چمران اهواز انجام شد. تحقیق پیش رو از نظر هدف کاربردی، از لحاظ روش اجرا توصیفی و از نظر ماهیت، همبستگی می باشد. جامعه آماری مورد مطالعه در این تحقیق، کارکنان دانشگاه شهید چمران اهواز می باشد. حجم نمونه از طریق جدول کرجسی و مورگان مشخص و با استفاده از روش نمونه‌گیری تصادفی ساده 252 نفر به عنوان نمونه انتخاب شدند. داده‌های مورد نیاز برای تحقیق از طریق سه پرسش‌نامه استاندارد فن‌آوری اطلاعات و ارتباطات، توانمندسازی روانشناختی و پرسش‌نامه عملکرد انطباقی گردآوری شدند. در تحلیل داده‌ها، از نرم افزارهای SPSS18 و LISREL8.5 استفاده شد. فرضیه‌ها، از طریق آزمون مدل معادلات ساختاری مورد تجزیه و تحلیل قرار گرفت. نتایج آزمون فرضیات نشان داد که بین کاربست فن‌آوری اطلاعات و ارتباطات و توانمندسازی روانشناختی رابطه مثبت معناداری وجود دارد؛ بین کاربست فن‌آوری اطلاعات و ارتباطات و عملکرد انطباقی رابطه مثبت معناداری وجود دارد؛ بین توانمندسازی روانشناختی و عملکرد انطباقی رابطه مثبت معناداری وجود دارد. هم‌چنین، نتایج آزمون نشان داد که توانمندسازی روانشناختی نقش میانجی در رابطه کاربست فن‌آوری اطلاعات و ارتباطات و عملکرد انطباقی کارکنان دارد.
The purpose of this research was to study the relationship between the use of Information and Communication Technology (ICT) and the adaptive performance with mediating role of psychological empowerment among employees of Shahid Chamran University. The study was applied in terms of purpose and based on method was descriptive, and correlational in terms of its nature. The statistical population included all staff of Shahid Chamran University. According to Krejcie and Morgan table, 252 individuals were selected using simple random sampling method. Data were collected through three standard questionnaires including: information and communication technology, psychological empowerment and adaptive performance questionnaire. SPSS18 and lisrel8.5 software's were used to analyses the data. Hypotheses were analyzed by structural equation modeling. The results of the hypothesis test showed that there was a positive and significant relationship between the use of ICT and psychological empowerment. There was positive and significant relationship between the use of ICT and adaptive performance. There was a positive and significant relationship between the use of psychological empowerment and adaptive performance. Moreover, results showed that psychological empowerment had a mediating role in relationship between the use ICT and adaptive performance.
Abdollahi, B. (2005). Psychological empowerment: Dimensions and validation on the structural equation model. Research and Planning in Higher Education, 11(1), 37-63. (in Persian).
Abedi Jafari, H., Asadnezhad Rokni, M., & Yazdani, H. (2011). Exploring the effect of using information technology on functional and strategic performances of the human resource management units in automaker and automotive supplier companies in Tehran. Information Technology Management, 3(9), 69-88. (in Persian).
Ansari, M., & Salehi Sadaghiani, J. (2004). Total Quality Management (TQM) and Information Technology (IT): Relationships and performances. Industrial Management Studies, 2(5), 90-71. (in Persian).
Appelbaum, S. H., & Hongger, K. (1998) Empowerment: A contrasting overview of organizations in general and nursing in particular-an examination of organizational factors, managerial behaviors, job design, and structural power. Empowerment in Organization, 6, 2, 29-50.
Baard, S. K., Rench, T. A., & Kozlowski, S. W. (2014). Performance adaptation: A theoretical integration and review. Journal of Management, 40(1), 48-99.
Beharestan, O., Akbari, P., & Shaemi Barzaki, A. (2012). The analysis of the impact of information technology and total quality management on organizational performance. Information and Communication Technology in Educational Sciences, 3(2), 47-68. (in Persian).
Charbonnie-Voirin, A., ElAkremi A., & Vandenberghe, C. (2010). A multilevel model of transformational leadership and adaptive performance and the moderating role of climate for innovation. Group & Organization Management, 35(6), 699-726
Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Applied Psychology, 74, 580-590.
Farabi, M., & Tajvidi, M. (2012). Investigation the effect of investment in information technology on organization productivity. Information Processing and Management, 27(1), 340-352. (in Persian).
Hagh Shenas Kashani, F., Ramazani, K., & Jamsheedi Avanak, M. (2014). The relationship between information and communication technology applications and university staff empowerment. Information and Communication Technology in Educational Sciences, 4(3), 86-65. (in Persian).
Hosseini Koukamari, P., Naami A., & Allahyari T. (2015). Confirmatory and exploratory factor analyses of adaptive performance scale: A study among hospital nurses. Ergonomics, 3(1), 41-49. (in Persian).
Johnson, J. W. (2001). The relative importance of task and contextual performance dimensions to supervisor judgment of overall performance. Applied Psychology, 86, 984-996.
Jundt, D. K., Shoss, M. K., & Huang, J. L. (2014). Individual adaptive performance in organizations: A review. Organizational Behavior, 36, 53-71.
Keramati, A. (2007). Assessing the effects of information technology on firm performance using canonical correlation analysis: A survey in Iran car part suppliers sector. Proceedings of World Academy of Science, Engineering andTechnology, 21(35), 11-18.
Martinez-Lorente, A. R., Dewhurst, F. W., & Gallego-Rodrguez, A. (2000). Relating TQM, marketing and business performance: An exploratory study. International Journal of Production Research, 38(14), 3227-3246.
Mehdad, A., & Mehdizadegan, I. (2015). Organizational support and psychological capital as predictors of adaptive functioning. Studies Industrial and Organizational Psychology, 2(1), 94-83. (in Persian).
Mersbergen, J. V. (2012). The test and evaluation of a job crafting intervention in healthcare. Master of Science Thesis: Graduate School of Industrial Engineering.
Moradi, M., & Jalilian, H. (2015). The impact of psychological empowerment on organizational performance employees, the mediating role of job stress, job satisfaction and organizational commitment. Supervision and Inspection, 31, 73-98. (in Persian).
Muchinsky, P. M. (2012). Psychology applied to work summerfield. NC: Hyper Graphic Press.
Naami, A., Hosseini Koukamari, P., & Behzadi, E. (2014). The relationship between some of organization variables with adaptive performance in hospitals nurses of Ahvaz. Psychological Studies, 10(3), 135-158. (in Persian).
Nadifard, A., & Shahtalabi, B. (2016). The relationship between application of ICT skills and competencies and psychological empowerment of employees. Information and Communication Technology in Educational Sciences, 6(3), 5-24. (in Persian).
Nemamyan, F., & Emami, L. (2016). The effect of information technology on organizational performance by explaining the mediator of the organizational structure. Ilam Culture Magazine, 16(48-49), 59-80. (in Persian).
Sahin, F., & Gurbuz, S. (2014). Cultural intelligence as a predictor of individuals' adaptive performance: Study in a multicultural environment. International Area Studies Review, 17(4), 394-413.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement and validation. The Academy ofManagement Journal, 38(5), 1442-1465.
Tabiu, A., Pangil, F., & Othman, S. Z. (2016). Examining the link between HRM practices and employees’ performance in Nigerian public sector. Management Science Letters, 6, 395-408.
Taghva, M., Hosseini Bamakan, M., & Fallah Lajimi, H. (2014). The impact of information technology practice on organizational performance and competitive advantage. IT Management Studies, 2(5), 1-17. (in Persian).
Thomas, K., & Velthouse, B. (1990). Cognitive elements of empowerment: An interpretive model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.
_||_Abdollahi, B. (2005). Psychological empowerment: Dimensions and validation on the structural equation model. Research and Planning in Higher Education, 11(1), 37-63. (in Persian).
Abedi Jafari, H., Asadnezhad Rokni, M., & Yazdani, H. (2011). Exploring the effect of using information technology on functional and strategic performances of the human resource management units in automaker and automotive supplier companies in Tehran. Information Technology Management, 3(9), 69-88. (in Persian).
Ansari, M., & Salehi Sadaghiani, J. (2004). Total Quality Management (TQM) and Information Technology (IT): Relationships and performances. Industrial Management Studies, 2(5), 90-71. (in Persian).
Appelbaum, S. H., & Hongger, K. (1998) Empowerment: A contrasting overview of organizations in general and nursing in particular-an examination of organizational factors, managerial behaviors, job design, and structural power. Empowerment in Organization, 6, 2, 29-50.
Baard, S. K., Rench, T. A., & Kozlowski, S. W. (2014). Performance adaptation: A theoretical integration and review. Journal of Management, 40(1), 48-99.
Beharestan, O., Akbari, P., & Shaemi Barzaki, A. (2012). The analysis of the impact of information technology and total quality management on organizational performance. Information and Communication Technology in Educational Sciences, 3(2), 47-68. (in Persian).
Charbonnie-Voirin, A., ElAkremi A., & Vandenberghe, C. (2010). A multilevel model of transformational leadership and adaptive performance and the moderating role of climate for innovation. Group & Organization Management, 35(6), 699-726
Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Applied Psychology, 74, 580-590.
Farabi, M., & Tajvidi, M. (2012). Investigation the effect of investment in information technology on organization productivity. Information Processing and Management, 27(1), 340-352. (in Persian).
Hagh Shenas Kashani, F., Ramazani, K., & Jamsheedi Avanak, M. (2014). The relationship between information and communication technology applications and university staff empowerment. Information and Communication Technology in Educational Sciences, 4(3), 86-65. (in Persian).
Hosseini Koukamari, P., Naami A., & Allahyari T. (2015). Confirmatory and exploratory factor analyses of adaptive performance scale: A study among hospital nurses. Ergonomics, 3(1), 41-49. (in Persian).
Johnson, J. W. (2001). The relative importance of task and contextual performance dimensions to supervisor judgment of overall performance. Applied Psychology, 86, 984-996.
Jundt, D. K., Shoss, M. K., & Huang, J. L. (2014). Individual adaptive performance in organizations: A review. Organizational Behavior, 36, 53-71.
Keramati, A. (2007). Assessing the effects of information technology on firm performance using canonical correlation analysis: A survey in Iran car part suppliers sector. Proceedings of World Academy of Science, Engineering andTechnology, 21(35), 11-18.
Martinez-Lorente, A. R., Dewhurst, F. W., & Gallego-Rodrguez, A. (2000). Relating TQM, marketing and business performance: An exploratory study. International Journal of Production Research, 38(14), 3227-3246.
Mehdad, A., & Mehdizadegan, I. (2015). Organizational support and psychological capital as predictors of adaptive functioning. Studies Industrial and Organizational Psychology, 2(1), 94-83. (in Persian).
Mersbergen, J. V. (2012). The test and evaluation of a job crafting intervention in healthcare. Master of Science Thesis: Graduate School of Industrial Engineering.
Moradi, M., & Jalilian, H. (2015). The impact of psychological empowerment on organizational performance employees, the mediating role of job stress, job satisfaction and organizational commitment. Supervision and Inspection, 31, 73-98. (in Persian).
Muchinsky, P. M. (2012). Psychology applied to work summerfield. NC: Hyper Graphic Press.
Naami, A., Hosseini Koukamari, P., & Behzadi, E. (2014). The relationship between some of organization variables with adaptive performance in hospitals nurses of Ahvaz. Psychological Studies, 10(3), 135-158. (in Persian).
Nadifard, A., & Shahtalabi, B. (2016). The relationship between application of ICT skills and competencies and psychological empowerment of employees. Information and Communication Technology in Educational Sciences, 6(3), 5-24. (in Persian).
Nemamyan, F., & Emami, L. (2016). The effect of information technology on organizational performance by explaining the mediator of the organizational structure. Ilam Culture Magazine, 16(48-49), 59-80. (in Persian).
Sahin, F., & Gurbuz, S. (2014). Cultural intelligence as a predictor of individuals' adaptive performance: Study in a multicultural environment. International Area Studies Review, 17(4), 394-413.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement and validation. The Academy ofManagement Journal, 38(5), 1442-1465.
Tabiu, A., Pangil, F., & Othman, S. Z. (2016). Examining the link between HRM practices and employees’ performance in Nigerian public sector. Management Science Letters, 6, 395-408.
Taghva, M., Hosseini Bamakan, M., & Fallah Lajimi, H. (2014). The impact of information technology practice on organizational performance and competitive advantage. IT Management Studies, 2(5), 1-17. (in Persian).
Thomas, K., & Velthouse, B. (1990). Cognitive elements of empowerment: An interpretive model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.