چه وقت یک کارمند به همکارانش کمک نمیکند؟ تأثیر تبادل رهبر- پیرو بر حسادت کارمند و رضایت شغلی مورد مطالعه: سازمان بنادر و دریانوردی استان بوشهر (شهریور 1401)
محورهای موضوعی :
مطالعات رفتاری در مدیریت
یوسف خلیفه
1
,
زهرا علیپوردرویشی
2
,
نادر شیخ الاسلامی کندلوسی
3
1 - دانشجوی دکتری مدیریت منابع انسانی، دانشکده مدیریت و علوم اجتماعی، دانشگاه آزاد اسلامی، واحد تهران شمال، تهران، ایران
2 - دانشیار گروه مدیریت بازرگانی، دانشکده مدیریت ، دانشگاه آزاد اسلامی، واحد تهران شمال، تهران، ایران
3 - استادیار گروه مدیریت دولتی، دانشکده مدیریت، دانشگاه آزاد اسلامی واحد تهران شمال، تهران، ایران
تاریخ دریافت : 1401/11/09
تاریخ پذیرش : 1401/12/06
تاریخ انتشار : 1402/01/01
کلید واژه:
رضایت شغلی,
تبادل رهبر- پیرو,
حسادت کارمند,
چکیده مقاله :
هدف: در دنیای کار و کسبِ بسیار رقابتی امروزی رضایت شغلی و بهرهوری اهمیت زیادی دارند. تأثیرات تبادلات رهبر و پیروانش نقش بسزایی در رضایت شغلی و بهرهوری دارد. وجود حسادت در محیط کار ازجمله عواملی است که میتواند بر رضایت شغلی تأثیر بگذارد. پژوهش حاضر نقش میانجیگری حسادت را میان رابطهی بین تبادل رهبر- پیرو و رضایت شغلی موردبررسی قرار میدهد.روش: با استفاده از پرسشنامههای مرتبط نظرات 141 نفر از کارکنان سازمان بنادر و دریانوردی استان بوشهر مورد بررسی قرار گرفت. جهت تجزیهوتحلیل دادهها از تحلیل عاملی (اکتشافی و تأییدی) و مدلسازی معادلات ساختاری استفادهشده است.یافتهها: اگر حسادت بهطور مناسب و مؤثر کنترل و مدیریت شود تعامل مثبتِ رهبر-پیرو رضایت شغلی را افزایش میدهد.نتیجهگیری: نتایج پژوهش نشاندهندهی تأثیر مستقیم تبادل رهبر-پیرو بر رضایت شغلی هست. به این صورت که هر چه تبادل رهبر- پیرو بهتر باشد، رضایت شغلی نیز بیشتر است. نتایج پژوهش همچنین نشان میدهد حسادت کارمند تأثیری بر رضایت شغلی ندارد و ممکن است عوامل دیگری غیر از حسادت در رضایت شغلی دخیل باشند. نتایج پژوهش همچنین حاکی از تأثیر قوی تبادل رهبر- پیرو بر حسادت کارمند است.
چکیده انگلیسی:
Objectives: in today’s highly competitive business world, job satisfaction and productivity are of paramount importance. The effects of leader-member exchange when employees work as an interactive team, has a great effect on job satisfaction and productivity. Workplace envy is one of the factors that might affect job satisfaction. This research examines the mediating role of employee envy between leader-member exchange and job satisfaction.Methods: using standard questionnaires, we examined the opinion of a sample of 141 employees of Port and Marine Organization of Bushehr province. For data analysis we used factor analysis (exploratory and confirmatory), and structural equation modeling.Findings: supervisors can do a better job decreasing employees’ emotional burden. if envy can be controlled and managed effectively, positive interaction of leader-member exchange, increases job satisfaction.conclusion: the results show direct effect of LMX on job satisfaction. The higher-quality LMX relationship, the more job satisfaction. The results show that employee envy has no effect on job satisfaction and other factors regardless of envy may cause job satisfaction. The result also shows that LMX has a strong effect on employee envy.
منابع و مأخذ:
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بروس ای.شرتزر (1369)، بررسی و برنامهریزی زندگی شغلی، زندی پور، تهران، چاپ اول، ص 207
شفیعآبادی، عبدالله (1376)، راهنمایی و مشاوره شغلی و حرفهای، تهران، رشد، چاپ اول، ص 3
طبرسی، غلامعلی، رضاییان، علی، فلکی، پریسا (1398). بررسی رابطه بین آوای کارکنان و پیامدهای رضایت شغلی بهواسطه نقش تعدیلی تبادل رهبر- عضو، فصلنامه مدیریت دولتی، 11 (4)، 661-681
علم بیگی، امیر، آهنگری، اسماعیل، عزیزی، سعیده (1393). واکاوی روابط بین تبادل رهبر- عضو (LMX)، فرهنگ یادگیری سازمانی و تعهد سازمانی کارکنان، موردمطالعه: کارشناسان کشاورزی استان مرکزی، فصلنامه مدیریت دولتی، 6(4)، 819-837
علم بیگی، امیر، احمد، رضوان فر، صاحبدل، سینا (400). تحلیل اثر ناهمگونی نقش رهبری در کیفیت زندگی کاری کارکنان ترویج کشاورزی با استفاده از الگوریتم بخشبندی ترکیب محدود FIMI، مجله تحقیقات اقتصاد و توسعه کشاورزی ایران،52(1)، 143-158
قلی پور، آرین، محمد اسماعیلی، ندا،، پارسا، فریبا (1397). بررسی تأثیر مبادله رهبر- پیرو بر حسادت سازمانی (مطالعه موردی: کارکنان ستاد بانک ملی ایران)، فصلنامه مدیریت دولتی، 10(3)، 415-442
محمد زاده، عباس، مهروژان، آرمن (1375)، رفتار سازمانی نگرش اقتضایی، تهران، انتشارات دانشگاه علامه طباطبائی، چاپ اول، ص 274 تا 279
Aryee, S. & Chen, Z.X. (2006). Leader-member exchange in a Chinese context: Antecedents, the mediating role of psychological empowerment and outcomes. Journal of Business Research, Vol.59, p794.
Ben-Ze’ev, A. Oatley )1996(. The international and social nature of human emotions: Reconsideration of distinction of between basic and non- basic emotions. Journal for the Theory Social Behavior, 26, 81-94.
Bolino, M. C. & Turnley, W. H. (2009). Relative deprivation among employees in lower-quality leader-member exchange relationships. Leadership Quarterly, 20, 276–286.
Chernyak-Hai, L. & Tziner, A. (2012). Organizational Citizenship Behaviors (OCBs): socio-psychological antecedents and consequences. International Review of Social Psychology, 25 (3/4), 53-92.
Chin-Yi Shu, Jangul Lazatkhan. (2017). Effect of leader-member exchange on employee envy and work behavior moderated by self-esteem and neuroticism. Journal of Work and Organizational Psychology, 33 (2017) 69–81.
Cohen-Charash, Y. Mueller, J.S. )2007(. Does perceived unfairness exacerbate or mitigate interpersonal counterproductive work behaviors related to envy? Journal of Applied Psychology, 92 (3), 666–680.
Dae-Seok Kang. Jim Stewart. (2007). Leader-Member Exchange (LMX): Theory of Leadership and HRD: Development of Units of Theory and Laws of Interaction. Leadership and Organization Development Journal, 28(6), 531-551
Danica, T. Hooper, Robin, Martin. (2008). Beyond personal Leader–Member Exchange (LMX) quality: The effects of perceived LMX variability on employee reactions. The Leadership Quarterly,19(1) 20–30
Dansereau, F. Graen, G.B. Haga, W. (1975). A vertical dyad linkage approach to leadership in formal organizations. Organizational Behavior and Human Performance 13, 46–78.
Dina, Leheta and et al. (2016). The view over one's shoulder: The causes and consequences of leader's envy of followers. The Leadership Quarterly http://dx.doi.org/10.1016/j.leaqua.2016.12.002.
Dormann, C. Zapf, D. (2001). Job satisfaction: a meta-analysis of stabilities. Journal of Organizational Behavior 22, 483–504.
Duarte, N.T. Goodson, J.R. Klich, N.R. )1994(. Effect of dyadic quality and duration on performance appraisal. Academy of Management Journal 37 (3), 499–521.
Duffy, M. K. Shaw, J. D. & Schaubroeck, J. M. (2008). Envy in organizational life. In R. Smith (Ed.), Envy: Theory and research (pp. 167–189). Oxford, UK: Oxford Press.
Frone, M.R. (2000). Interpersonal conflict at work and psychological outcomes: testing a model among young workers. Journal of Occupational Health Psychology 5 (2), 246–255.
Ganegoda, D.B. Bordia, P. (2019). I can be happy for you, but not all the time: a contingency model of envy and positive empathy in the workplace. Journal of Applied Psychology 104 (6), 776–795.
Graen, G.B. Uhl-Bien, M. (1995). Development of leader–member exchange (LMX) theory of leadership over 25 years: applying a multi-level multi-domain perspective. The Leadership Quarterly 6, 219–247
Griffeth, R.W. Hom, P.W. Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests, and research implications for the next millennium. Journal of Management 26 (3), 463–488.
Harris, K.J. Kacmar, M. Witt, L.A. )2005(. An examination of the curvilinear relationship between leader–member exchange and intent to turnover. Journal of organizational Behavior 26 (4), 363–378
Herman H.M. Tse. Neal M. Ashkanasy. Marie, T. Dasborough. (2012). Relative leader–member exchange, negative affectivity and socialidentification: A moderated-mediation examination, The Leadership Quarterly 23 (2012) 354–366.
Hsiung, H. H. (2012). Authentic leadership and employee voice behavior: A multi-level psychological process. Journal of Business Ethics, 107(3), 349–361.
Iffaldano, M.T. Muchinski, P.M. (1985). Job satisfaction and job performance: a metaanalysis. Psychological Bulletin 97, 251–273.
Janaki Gooty. Jane Shumski Thomas. Francis J. Yammarino. Jayoung, Kim. (2019). Positive and negative emotional tone convergence: An empiricalexamination of associations with leader and follower LMX. The Leadership Quarterly, https://doi.org/10.1016/j.leaqua.2019.03.002.
Jen-Te, Yang. (2010). Antecedents and consequences of job satisfaction in the hotel industry. International Journal of Hospitality Management 29 (2010) 609–619.
Judge, T.A. Bono, J.E. (2001). Relationship of core self-evaluations traits–self-esteem, ge, T.A., Bono, J.E., 2001
Judge, T.A. Bono, J.E. Locke, E.A. (2000). Personality and job satisfaction: the mediating role of job characteristics. Journal of Applied Psychology 85 (2), 237–349.
Judith, Volmer. Daniel, Spurk. Cornelia, Niessen. (2012). Leader–member exchange (LMX), job autonomy, and creative work involvement. The Leadership Quarterly, Volume 23, Issue 3, June 2012, Pages 456-465.
Lam, T. Zhang, H.Q. (2003). Job satisfaction and organizational commitment in the Hong Kong fast food industry. International Journal of Contemporary Hospitality Management 15 (4/5), 214–220.
Lange, J. & Crusius, J. (2015). Dispositional envy revisited: Unraveling the motivational dynamics of benign and malicious envy. Personality and Social PsychologyBulletin, 41, 284–294. http://dx.doi.org/10.1177/0146167214564959
Liao, H. Liu, D. Loi, R. (2010). Looking at both sides of the social exchange coin: a social cognitive perspective on the joint effects of relationship quality and differentiation on creativity. Academy of Management Journal 53 (5), 1090–1109.
Liden, R. C. Erdogan, B. Wayne, S. J. & Sparrowe, R. T. (2006). Leader-member exchange, differentiation, and task interdependence: Implications for individual and group performance. Journal of Organizational Behavior, 27(6), 723–746.
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